Planning a holiday is exciting, but occasionally, circumstances beyond your control may cause your travel plans to change. If you've booked a hotel through Trip.com and you need to cancel it, find out more about Trip.com’s hotel refund policy. This article is a step-by-step guide for cancelling your hotel booking! Please keep reading until the end!
Step 1: Enter the Trip.com app to obtainyour Trip.com hotel refund
Log in to your Trip.com account on your mobile app and Go to the "My Trips" section. All your bookings can be viewed there.
Step 2: Find your hotel booking
Select the booking you wish to cancel and click on it. This will go to the booking details.
Step 3: Request your Trip.com hotel refund
Click on the "Cancel Booking" buttonto cancel your hotel reservation. Some hotels may have non-refundable policies, whereas others may offer full or partial refunds if you cancel by a certain date.
Step 4: Givethe reason for your cancellation
Give the reason for cancelling the hotel booking and click on the "Submit" buttonto confirm your cancellation.
Step 5: Confirm your Trip.com hotel refund
Once you've submitted your request, click "View cancellation policy" to check the details of your refund.
Step 6: Check your Trip.com hotel refund status
Check your refund details to complete the process.
The screenshots are for reference only.
Special note: It should take just 1 working day for the refund to reach your account.
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