Travelers Reviews of East Java Hotels

Grand Harvest Resort & Villas - Ijen
8.6/557 Reviews
This is my second stay here. Nice and helpful staff. We took the most basic room. It was quite enough. The hotel has a large territory, many swimming pools. There is even a sauna. A European restaurant with delicious food has recently opened on the premises. I recommend it!
The Westin Surabaya
9.8/592 Reviews
A special shoutout to chef Dayat! His excellent services and professionalism is literally one of the best I have seen over many years of traveling. His passion and delicate taste for food is extraordinary. And most importantly he make us feel very welcomed and special whenever we come back to Westin Surabaya all the way from Singapore. Truly the best service!!! Keep up the excellent job. ☺️
ARTOTEL TS Suites Surabaya
8.9/5164 Reviews
⭐⭐⭐☆☆ ”Stylish Stay with Room for Improvement – ARTOTEL TS Suites Surabaya” I recently stayed at ARTOTEL TS Suites Surabaya and had a mixed experience. While the hotel offers modern design, spacious rooms, and a gym for guests, there are a few areas that need attention to improve the overall experience. 🛋️ Ambience & Design: The hotel features a modern, artistic design that creates a trendy and visually appealing atmosphere. The lobby and communal areas are stylish, welcoming, and set a positive tone upon arrival. 🏨 Accommodation: The suite was spacious, well-equipped, and comfortable for rest and relaxation. However, I encountered a few cleanliness issues that affected my overall experience: Cobwebs on the sliding door, which made the space feel neglected. Stained bedsheets, which were disappointing and did not meet expected cleanliness standards. These issues suggest that the hotel could benefit from improved attention to detail and housekeeping standards. 📍 Location: While the hotel is centrally located, it is next to an abandoned mall, which creates an unwelcoming, deserted vibe—particularly at night. This choice of location takes away from the convenience and appeal of staying here. 💪 Fitness & Facilities: While the hotel lacks a pool, it does have a gym that is well-maintained and offers a good way to unwind or maintain your fitness routine during your stay. This was a nice addition and added value to my experience. 🌟 Service: The staff members were professional, helpful, and friendly. They made the check-in process smooth and were responsive whenever I had questions or needed assistance. ✨ Final Thoughts: ARTOTEL TS Suites Surabaya offers stylish design, spacious rooms, and a well-equipped gym. However, there are still a few issues that need attention: Pros: Stylish, modern interiors Spacious, comfortable rooms with essential amenities Well-maintained gym for fitness enthusiasts Friendly and professional staff Cons: Cobwebs on sliding doors and stained bedsheets Location next to an abandoned mall, creating an uninviting atmosphere No swimming pool or other recreational facilities With better housekeeping, improved attention to cleanliness, and a better use of its location, this hotel could significantly enhance the guest experience. Would I stay here again? Possibly, but with the hope that the hotel addresses these shortcomings to provide a more seamless and comfortable experience.
Hotel Horison Arcadia Heritage Surabaya
9/584 Reviews
Location is excellent, right smackdab in the middle of Surabaya's tourist center, the Old City or ”Kota Lama”. Cleanliness wise its okay, the bedsheets is the only thing that needs more cleaning. Service is excellent. And facilities wise, the only thing lacking is a hairdryer.
Grand Hotel Surabaya
8.3/568 Reviews
If you don't mind hotels with old nuances and so-so service... Then this hotel might be the right choice. A few useful tips for you: order from the application with the lowest rate, choose the lowest class, do not order the service with breakfast, most importantly ... Lower expectations as low as possible Plus: the price is very cheap, the publish-rate is even cheaper than some apps. Their lowest class (July 2022) is only 270k, 290k with breakfast (usually fried rice delivered to each room). The location is right in the heart of Surabaya, next door to Plaza Surabaya, Surabaya Square, Submarine Monument, and 5 minutes walk from Gubeng Lama Station. And oh yeah, each of their rooms is equipped with a bathtub. Minus: some of the interiors seem gloomy and many are already dull. The swimming pool is so-so, but not child-friendly, the shallowest part is 1.2 m and there is no clear barrier with the bottom of the pool sloping to a depth of 1.9 m, so parents who invite their children to swim here must really accompany and ensure children just play along the stairs to enter the pool. Coffee, tea and toiletries provided are only for one person each, except for two towels which look very dull. The choice of food is very limited, the additional menu offered is very expensive, it's better to order online service Two notes that bothered me quite a bit; 1. A sizeable tax arrears sticker on the front window of the hotel. With the pandemic conditions getting better, I hope you recover quickly and get over it... 2. In the morning I was about to go to the swimming pool, access was still closed, it didn't really matter, the receptionist responded quickly, it's just that at that time there were several young people from nowhere, I can confirm that they were not hotel guests, talking very noisy , two of which smoked from the lobby all the way down the hall to the pool without noticing the surroundings. One of the youths who previously smoked, still wearing trousers and a t-shirt, entered the swimming pool, then used soap in the pool. Enough to take away my mood
Country Heritage Hotel
7.9/5110 Reviews
Location wise is debatable as you need to see what tour itinerary is. Because the best location would be central. But overall its a rather decent hotel Not a really impressive breakfast but it can get by. Would not say its worth it. But the overall vibe of the hotel is pretty good
Grand Swiss-Belhotel Darmo
9.1/5222 Reviews
I had a wonderful stay at this hotel, ideally located in the heart of the city. The rooms are spacious, comfortable, and well-appointed with great views. The facilities are excellent. The central location made it easy to explore nearby attractions. The staff were friendly and attentive, ensuring a smooth and enjoyable experience. Highly recommend for anyone visiting the city!
Shangri-La Surabaya
9.2/5114 Reviews
Celebrated my partner's birthday and was well accommodated. Cakes were abundant and balloons were setup before we arrived. Overall, a great experience.
Whiz Prime Hotel Basuki Rahmat Malang
8.9/5206 Reviews
While i agree that the location is OK, near to Malang Station. It's not spacious even for two people. Not recommended for more than 1 because it's not spacious for travellers. Also, when i asked for Iron + board, the hotel says they don't provide it. if you want , they have service for that and you must paid for it. so much for 3 or 4 stars hotel.
Dialoog Banyuwangi
9.3/554 Reviews
Hotel’s ambience is relaxing. Ocean is at the hotel’s backyard with huge greeneries, coconut trees, and simply beautiful.  Breakfast spread is not bad, the taste is so so. Swimming pool is infinity style and quite big. There is also gym in the hotel.  Room is small, bed is only 100 x 200 for twin. Separate toilet and shower room which size is in the smallish end. Balcony is quite big so you could sit down and enjoy reading. If you want to go with family, book enough room as there is no extra bed except in suites (sofa bed style).  As it is near the ocean, it could be windy.  You need car/transport to go around as it is not exactly in the city centre.  Good place to relax if you happen to be in East Java.

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Property Information for Tourists

Total Properties1,118
Number of Reviews28,629
Average Price (Weekdays)£34
Average Price (Weekends)£36