The car was in very good condition. They replaced the Mercedes C-Class with a Volvo Hybrid. I didn't understand the terms when I rented the car, and only realized it could be charged closer to the return date. Since fuel prices are high in the UK, charging can save a lot of money.
We entered the parking lot outside Edinburgh Airport and were helped by several staff members who were very helpful. We communicated at the counter using a translation app. We bought insurance through the rental company, which was about twice as expensive as online, but it was incredibly convenient, and the deposit was refunded instantly.