Upon arrival, they upgraded the vehicle to a lower class because they thought the requested size might be too small. Due to an accident while driving, the car was towed away midway, and I was told that transportation expenses during the trip would be covered up to 20,000 yen per person. I'm not sure if it was thanks to that, but I even got to ride the Shinkansen. Although it was a minor fender bender, unlike in Korea, you must call the police unconditionally, and I was told that settling the matter between the parties at the scene could cause problems with insurance payouts later. Because of this, the staff member had to wait without being able to go home, but they guided me calmly, which was very nice.