Cookie Statement


Last updated: 7th Ang2025


What is a cookie?


Our website and app ("platforms") use cookies that are essential for their operation. We also use cookies for various other purposes including analytics, functionality, and marketing.

A cookie is a small text file that we store on your computer or phone when you use our platforms. To learn more about cookies, please go to www.aboutcookies.org.

We may also use similar technologies such as Software Development Kits (SDKs), web beacons, pixels, and local storage. In this statement we refer to all these technologies as "cookies".


Legal basis for processing

We require your consent for non-essential cookies. Essential cookies are processed under our legitimate interest to provide our services to you.


What type of cookies does Trip.com use?

We use the following types of cookies:


Essential cookies

These are cookies that our platforms cannot operate without. The necessary purposes include:

  • User authentication and session management

Facilitating secure user authentication, session persistence, and login functionality to ensure seamless access to personalized services and account features. This includes managing login types, session identifiers, and automatic login mechanisms to maintain user sessions securely and prevent unauthorized access.

  • Website functionality and user experience

Enabling core website operations by storing user preferences such as language, locale, currency, and region settings to deliver a customized and consistent browsing experience. This includes managing site navigation, search parameters (e.g., for flights, hotels, or car rentals), and pop-up controls to enhance usability without compromising functionality.

  • Fraud prevention and risk control

Supporting security measures by identifying devices, detecting fraudulent activities, and ensuring secure transaction processing. This includes tracking user identifiers and IP addresses for risk assessment, verifying user integrity, and preventing unauthorized modifications to equipment fingerprints or transaction data.

  • Technical operations and troubleshooting

Ensuring proper website performance and technical integrity by managing configurations such as image format support (e.g., WebP), application metrics, and service worker operations. This includes facilitating A/B testing for functionality improvements, logging for multi-service correlation, and error detection to maintain operational stability.

  • Consent management

Managing user consent settings for compliance with privacy regulations, ensuring that essential cookie operations are transparently communicated and controlled. This includes tracking consent status and display frequency of cookie banners to align with legal requirements.

  • Order and channel attribution

Tracking order sources and internal channel attribution (e.g., business units or campaigns) to ensure accurate processing and allocation of transactions within the platform, maintaining operational efficiency and service integrity.

You cannot switch these cookies off as they are necessary for the provision of our services. Without these cookies, services you have asked for cannot be provided.


Non-essential cookies

·       Analytical cookies

These cookies allow us to collect information on how you interact with our platforms. This helps us measure and improve the way our platforms work, for example by seeing how effective our offers and advertisements are and ensuring that you can easily navigate our platforms. We also use third-party cookies such as Google Analytics for this purpose.

·       Functional cookies

These cookies may be set by us or by third-party providers to remember you between visits to our platforms. This enables us to personalise your experience and remember your preferences. If you do not allow these cookies, some or all of these services may not function properly.

·       Marketing cookies

We, together with our trusted third-party partners, use these cookies to record your visit to our platforms and your other online activities. This allows us to gather information about you to determine which travel products, adverts, and offers we display to you both on our platforms and across the Internet. This helps us to provide a more personalised advertising experience.

You can find more information about the third-party cookies we use and the purposes for which we use them in the table below. Each cookie is categorised as Essential, Analytical, Functional, or Marketing to help you understand their purpose.


Cookie duration

We use both session and persistent cookies. Session cookies are deleted when you close your browser or our app. Persistent cookies remain on your computer or phone and are activated the next time you visit our platforms. Cookies may be placed by us, or by one of our trusted third-party partners.


Managing your cookie preferences

You have the right to decide whether to accept or reject cookies.

To change your cookie preferences, please click here. You can withdraw your consent at any time by revisiting your cookie preferences.

You can also set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our platforms though your access to some functionality and areas may be restricted.


Browser settings

Most web browsers allow some control of most cookies through the browser settings.


Opt-out links


Third-party cookies

Some of our pages may contain content from third parties that we do not partner with. These third parties may set their own cookies when you visit pages containing their content. We do not control these cookies and recommend you check the relevant third party's website for more information about their cookies and how to manage them. We are not liable for such third-party cookie compliance.


Changes to this Cookie Statement

We may update this Cookie Statement from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Please revisit this page regularly to stay informed about our use of cookies.


Contact us

If you have any questions about our use of cookies or this Cookie Statement, please contact us at en_dataprotection@trip.com.

You also have the right to complain to a data protection authority in the country that you reside in or, where the alleged infringement took place.


Table of third-party cookies


Name

Category

Provider

Purpose

AKA_A2

Functional

Akamai

Optimizes content delivery for faster site and app performance.

wcs_bt

Analytical

CDNetworks

Used for traffic analysis.

datr

Marketing

Facebook

Tracks user interactions for ad targeting and attribution.

fr

Marketing

Facebook

Tracks user interactions for ad targeting and attribution.

sb

Marketing

Facebook

Tracks user interactions for ad targeting and security.

fblo*

Marketing

Facebook

Tracks user interactions for ad targeting and attribution.

fbm_*

Marketing

Facebook

Tracks user interactions for ad targeting and attribution.

fbsr_*

Marketing

Facebook

Tracks user interactions for ad targeting and attribution.

_hjSession_*

Analytical

Hotjar

Tracks user behavior and sessions for analytics (e.g., heatmaps).

_hjSessionUser_*

Analytical

Hotjar

Tracks user behavior and sessions for analytics (e.g., heatmaps).

_hjTLDTest

Analytical

Hotjar

Tracks user behavior and sessions for analytics (e.g., heatmaps).

NWB

Analytical

Naver

Tracks user interactions and site performance for analytics.

NWB_LEGACY

Analytical

Naver

Legacy cookie for tracking user interactions and site performance.

_ga

Analytical

Google

Tracks user behavior and site performance for analytics.

_ga_*

Analytical

Google

Tracks user behavior and site performance for analytics.

_gat

Analytical

Google

Tracks user behavior and site performance for analytics.

_gat_UA-*

Analytical

Google

Tracks user behavior and site performance for analytics.

_gac_UA-*

Marketing

Google

Tracks ad interactions and conversions for advertising.

_gac_gb_UA

Marketing

Google

Tracks ad interactions and conversions for advertising.

NID

Marketing

Google

Tracks user preferences and ad personalization.

_gcl_au

Marketing

Google

Tracks ad interactions and conversions for advertising.

_gcl_ag

Marketing

Google

Tracks ad interactions and conversions for advertising.

_gcl_gb

Marketing

Google

Tracks ad interactions and conversions for advertising.

_gcl_gs

Marketing

Google

Tracks ad interactions and conversions for advertising.

_gcl_aw

Marketing

Google

Tracks ad interactions and conversions for advertising.

_gat_gtag_UA_*

Analytical

Google

Tracks user behavior and site performance for analytics.

__utmc

Analytical

Google

Tracks user behavior and site performance for analytics.

__utma

Analytical

Google

Tracks user behavior and site performance for analytics.

__utmb

Analytical

Google

Tracks user behavior and site performance for analytics.

__utmt

Analytical

Google

Tracks user behavior and site performance for analytics.

_utmz

Analytical

Google

Tracks user behavior and site performance for analytics.

_gcl_dc

Marketing

Google

Tracks ad interactions and conversions for advertising.

_gcl_gf

Marketing

Google

Tracks ad interactions and conversions for advertising.

_gid

Analytical

Google

Tracks user behavior and site performance for analytics.

Adjust

Marketing

Adjust

Tracks app events and ad attribution for marketing.

_ttp

Marketing

TikTok

Tracks user interactions for TikTok ad analytics and attribution.

_tt_enable_cookie

Marketing

TikTok

Tracks user interactions for TikTok ad analytics and attribution.

ttcsid

Marketing

TikTok

Tracks user interactions for TikTok ad analytics and attribution.

ttcsid_*

Marketing

TikTok

Tracks user interactions for TikTok ad analytics and attribution.

personalization_id

Marketing

Twitter

Delivers, measures, and improves the relevancy of ads.

guest_id

Marketing

Twitter

Delivers, measures, and improves the relevancy of ads.

guest_id_ads

Marketing

Twitter

Delivers, measures, and improves the relevancy of ads.

guest_id_marketing

Marketing

Twitter

Delivers, measures, and improves the relevancy of ads.

cto_bundle

Marketing

Criteo

Aids in serving targeted ads through Criteo.

__rtbh.lid

Marketing

RTB House

Optimizes the relevance of advertisement on the website.

_uetvid

Marketing

Microsoft

Tracks visits across websites, improve the accuracy of conversion tracking.

_uetmsclkid

Marketing

Microsoft

Tracks visits across websites, improve the accuracy of conversion tracking.

_uetsid

Marketing

Microsoft

Tracks visits across websites, improve the accuracy of conversion tracking.

_sctr

Marketing

Snapchat

For advertising and analytics purposes through Snapchat.

sc_at

Marketing

Snapchat

For advertising and analytics purposes through Snapchat.

_scid

Marketing

Snapchat

For advertising and analytics purposes through Snapchat.

_scid_r

Marketing

Snapchat

For advertising and analytics purposes through Snapchat.

_ScCbts

Marketing

Snapchat

For advertising and analytics purposes through Snapchat.

_yjsu_yjad

Marketing

Yahoo

For advertising and analytics purposes through Yahoo.

split-modal

Essential

TrainPal

Controls the display of the split-ticket pop-up to ensure it appears only once, enhancing user experience.

rskxRunCookie

Essential

Riskified

Enables secure transaction processing by supporting fraud detection and payment validation.

lastRskxRun

Essential

Riskified

Tracks the last fraud detection session to ensure secure transaction processing.

rCookie

Essential

Riskified

Facilitates secure transactions by identifying users and supporting fraud prevention.

g_state

Essential

Google

Enables Google One Tap login for seamless and secure user authentication.

Braintree

Essential

Braintree

Supports secure payment processing and data transmission for transactions.