The new rules are expected to take effect at the end of October. The above content is for advance notice only.

We will maintain your current membership tier until the end of its validity period. If you have met the requirements for a new membership tier during this period, we will upgrade your membership tier in real time. After the validity period of your membership tier ends, we will calculate your new membership tier based on your bookings and spending in the past year following the new rules. If you have completed Diamond tier maintenance before the new rules are released, we will extend your Diamond tier by one year after the validity expiration date.

Upgrade: Before your current membership tier expires, you can be upgraded to the next higher tier in real time if you meet the requirements for each tier, as per the rules in the announcement.

Upgrade example: If you are a Platinum member and want to upgrade to a Diamond member, you need to complete 8 bookings and spend USD 1,000 before your current membership tier expires.

Tier maintenance or downgrade: When your current membership tier expires, if you meet the requirements, you can continue to maintain your current tier as per the rules in the announcement. If you do not meet the requirements for the corresponding tier, you will be downgraded to the corresponding tier based on your bookings in the past year. Note: If you are downgraded from Gold or a higher tier, you will be downgraded to Gold at the minimum, regardless of your booking status.

Tier maintenance example: If you are a Platinum member and have completed 3 bookings during your current tier's validity period, your Platinum membership will be extended for 1 year after it expires.

Downgrade example: If you are a Diamond member and have only completed 1 booking during the validity period of your current tier, you will be downgraded to a Gold member.

Bookings are counted towards membership upgrades after travel is completed. The actual payment amount of the booking will also be counted towards membership upgrades. We will calculate the USD value of your booking amount based on the exchange rate of the payment currency at the time of booking confirmation. If the amount changes (e.g. due to refunds or additional bookings), the accumulated USD value will be updated according to the proportion of the amount change.

Eligible bookings need to be completed bookings from specific product lines, which include Hotels, Flights, Flight + Hotel, Attractions and Tours, Trains, Car Rentals, Airport Transfers, and Cruises.

The benefit distribution period has been changed from within a calendar year to within the tier validity period. Take Free Airport VIP Lounge Access as an example. Previously, Diamond members could use benefits twice within a calendar year. Now, they can use them twice within the tier validity period. New benefits will be sent to the corresponding tier user accounts after the new membership system is launched. Stay tuned!

After reaching Platinum tier or higher, airport lounge benefits will be activated once you have completed a hotel stay within one year. If the conditions are met, the benefits will be automatically unlocked. Current benefits that you have received will not be affected. This restriction applies to new benefits issued after the new rules are implemented.