5-Star Hotels in Makkah Province, Saudi Arabia

If you are planning for Umrah or Ziyarat, Swissôtel Al Maqam is by far the better choice. The location is excellent – one of the closest hotels to Masjid al-Haram. It has two very convenient access points: one through the Abraj Mall and another that leads directly to the Haram. The lifts are very fast, which is a big help during peak prayer times. Although the cleaning service is a bit slow, the location and convenience make it an ideal hotel for Umrah. On the other hand, Swissôtel Makkah is not a good option compared to Al Maqam. The location and access are less convenient, and overall the experience feels weaker. If you have to choose between the two, always go for Swissôtel Al Maqam.

Overall, the hotel was excellent, especially with its great location near Al-Haram and the Kaaba. The staff were very friendly and helpful, which made our stay even better. The only thing that could be improved is the breakfast it would be nice to have more variety of options

Muhammad Alatas really kind helpfull officer in the reception desk. He made guest valuable. We do really appreciate for his effort to make our stay wonderful. The room was spacious, clean, partial view of masjidil haram. The cleaning service comes everyday to suck the dust in carpet. The breaksfast, lunch & dinner were superb. Really recommended hotel tto stay. We'd like to come back In sha Allah

Incredibly comfortable, definitely the right choice! It's very close to the beach, and there are plenty of stray cats around. Nights out were very relaxing, and coming back to the hotel felt incredibly cozy and welcoming. I'm definitely making this Ritz-Carlton my go-to spot for future stays.

Overall OK. On one occasion the room delivery guy ask for cash - he says machine not working? Towels look worn out. TV was not working when we check in, the technician takes over an hour to arrive but didn't solve the issue. We call again a different personnel came to solve it

The room was clean, spacious, the new hotel, the facilities were very new, the breakfast was rich, there were shopping malls and pharmacies near the hotel, it was more convenient, the second time I came to Jeddah to live in this hotel, the overall experience was good.

Great impressive hotel. A grand lobby with beautiful lights and a small fountain with comfy seatings around it. We booked a room with a partial haaram view, thinking we would be getting the same room as in the pic. Turned out the haram view is just a small tiny view, and was informed by the hotel manager that the pic displayed during booking is incorrect.

My one king bed room has been upgraded to suite wirhout any additional charges. When we talk about suite, of course everything inside the room will be better than the normal deluxe room. But the most lovely part I cherished a lot is the view which direct to Masjidil Haram. The best part is that there is a direct speaker to the room from Masjidil Haram which you can follow for prayer. Furthermore, there is a shuttle bus operated 24hours to and from Masjidil Haram. Overall, this hotel is superb...

We come from uk 🇬🇧 family of 4 and we got upgrade on arrival to suite room with partial kabba view I really appreciated and thank full for everything and plus breakfast is so delicious and so much variety to choice.. we look forward back inshallah soon ..

It was very nice staying. We were seeking staycation with family. So we could achieve it. Hotel is a bit old but very clean and well organized. And room is renovated. Valet was also good. However, kids cannot use indoor pool. Only outdoor pool is available for all family members. But I could enjoy my own time at sauna. Food also amazing.