4-Star Hotels in Caraga, Philippines

The hotel itself is clean, well-maintained, and has good amenities. The rooms and common areas were kept tidy, and I appreciate the effort put into maintaining the property. However, my biggest concern was the Wi-Fi connection. I stayed for a week and experienced connectivity issues throughout my entire stay. As someone who relies on internet access, I ended up using my mobile data most of the time because the Wi-Fi was unreliable. I also found that some of the staff in the dining area were not very welcoming. While not everyone was unfriendly, a few crew members came across as dismissive and seemed to have an attitude when interacting with guests. Customer service is an important part of the hotel experience, and I hope management can provide additional training to ensure all guests feel welcomed and valued. Overall, the hotel has good facilities and cleanliness standards, but the Wi-Fi issues and inconsistent customer service affected my experience.

Our stay at this hotel during our recent Siargao trip was truly a wonderful and memorable experience. From the moment we arrived, we were warmly welcomed by the staff, whose friendliness, professionalism, and attentiveness made us feel comfortable throughout our entire stay. The hotel itself is newly opened, and it shows in the excellent condition and cleanliness of the property. The rooms were exceptionally clean, cozy, and thoughtfully designed, providing a relaxing and comfortable atmosphere after long days of exploring the island. We also appreciated the quality amenities provided, which added to the overall comfort and convenience of our stay. One of the highlights of this hotel is its stunning location. The breathtaking sea view combined with the beautiful view of Cloud 9 created a peaceful and scenic environment that truly captured the charm of Siargao. The pool area was also very well-maintained and provided the perfect place to unwind and relax. The food served at the hotel was excellent, with delicious meals that we genuinely enjoyed throughout our stay. Every aspect of the experience reflected the hotel’s commitment to quality service and guest satisfaction. Another major advantage is the hotel’s location, as it is conveniently within walking distance to Cloud 9, making it very accessible for guests who want to explore one of Siargao’s most popular attractions. Overall, we had an exceptionally pleasant stay and would highly recommend this hotel to anyone visiting Siargao. It offers the perfect combination of comfort, cleanliness, beautiful scenery, excellent food, and outstanding hospitality. We would gladly stay here again on our next visit to the island.

This hotel isn't bad for the island, but there are some caveats. There's no hot water, and the cleaning is mediocre. The gym is dirty, but the grounds are well-maintained and beautiful, with a private beach, lounge area, and sunbeds. Breakfasts are good, nothing fancy. We rented a scooter from the airport because the hotel transfer was expensive.

Everything WAS GREAT DURING OUR STAY, GOOD HOTEL, BUT ONLY ONE THING We've NOTICED WITH MY HUSBAND, that WAS THE drinking WATER shouldn't be upon request by the guest . WATER MUST BE READY COLD OR ROOM TEMPERATURE INSIDE THE ROOM,.

Pros: Great location, convenient for commuting to the city or surfing (5-10 minute motorbike ride). Restaurants nearby, convenient for dining. Friendly and attentive service. Clean room. Cons: King room faces the street, which can be quite noisy, especially with motorcycles at night. We recommend booking a suite that doesn't face the street. The downstairs building is still under renovation, so it can be quite noisy in the afternoons.

Pros: • hotel is new, they only opened last August • room was very spacious • beds, pillows, comforter were very comfortable • bathroom was very spacious with complimentary toothbrushes, shower gel, shampoo and conditioner • airconditioning was superb • room has a balcony (that we didn’t use) Cons • because it’s new, apparently their how shower has not been installed yet. But they provide hot water from the kitchen and will bring to the room in a pail 😂 • location is not ideal as it is a good 10-minute walk on a dirt road to get to the main tourism road • breakfast wasn’t impressive. The tapa and the tocino were tough. All in all, it’s still value for money. The entries crew were very friendly and accommodating. And I will still consider staying there next time.

Location is kinda ok and staff is very polite. Unfortunately place is nothing much and kinda overpriced for what it is. It was alright experience but wouldn’t come back

Place was okay for a family stay. It's not a private villa anymore since there's a restobar inside. I love the staff though, friendly and always smiling and accommodating. Place is also near establishments and you can just walk around. Cloud 9 is like less than 10 mins away. There are dogs inside which I didn't like because they could just have pooped and peed anywhere. Not ideal for kids to play on the sand. There are also pearl sellers and as much as I feel bad, it just ruins your peace and quiet as they dont stop bothering you until you buy. Overall still thinking of going back here in case there's another trip in place. :)

Overall a pleasant place to stay, not super central but always a short scooter drive away. Room was comfortable, although sound insulation was poor and there was morning construction going on from 8:00 which was very disruptive. The cafe / restaurant was very pleasant with jungle view and by the pool, yet had limited choices - adding fresh fruit juices (not concentrated ones) and appropriate coffee (not solvable one) would be appreciated. No gym available. Staff were pleasant but often slow to react or understand simple requests.

It has been the best vacation ever ! Their staff is just amazing, always willing to help and make our stay comfortable, convenient and easy. The location is just perfect. We have all the main points and restaurants closer so, we just needed to walk and no need to use the scooter or tuk tuk. Philippines people is awesome, we were in Coron before but, after visiting Siargao we are sure that we have to come back. If you want to come to Siargao please don’t have any doubt to choose Isla Cabana resort.