Top 10 The Cornerstone Hotels

The Dilly was probably amazing in the 1980's and 1990's but not much has been updated since then! We stayed in a Dilly Classic room which was perfectly fine, a good size, clean with strong Wifi. The shower was powerful and there was plenty of hot water. I know some people on this site weren't impressed by the breakfast but I thought it was great. Obviously, the location is fabulous. However, I didn't feel the room was up to five-star standard. The coffee was instant and the milk small UHT cartons. There was no fridge or mini-bar (though we were in the 'cheapest' room so may be different elsewhere). The toiletries were cheap and basic (so bring your own), there was no plug by the bed to charge devices overnight and no Blu-tooth speaker which seems to be a given now in higher-end hotels. The style of the room itself was quite dated including the landline next to the toilet which I'm sure was incredibly cool in 1986 :) Overall, if this was a three-or-four-star hotel I'd give it full marks, but as it's a five-star, (and more importantly charging five-star prices), it's lacking in some areas. I believe the hotel is currently 'between owners' which makes sense, as I guess the current owners don't want to invest and are ticking along until the new ones take over. It's not dreadful by any means, but they charge a lot for what you get.

Had such a great stay here, upon arrival we received drinks vouchers to use at the hotel bar (which was amazingly decorated). The staff were all extremely nice and couldn’t do enough to help! The room was spotless and the bed was probably one of the most comfortable hotel beds I have slept in. The shower was great, although the bathroom was a little bit tight, and the toiletries smelt amazing. There was lots of little bits that made the hotel stand out, like the free arcades and photo booth. The pool was beautiful and atmosphere was super relaxing. The breakfast was also very nice, there was a large variety of food and drink to choose from, and was constantly being updated. I would definitely stay here and again.

Well I really love to stay here and been staying for long long time. Last time while my staying on Monday I asked for House keeping around @ 2:30 . Wasn’t done while I came back in an hour time. Again I asked to do that while it wasn’t done then I went outside and came back around at 9:40 isssh then what I seen that some hoise keeping was doing cleaning but so upset that my 2 guest was with me . So had to wait outside for another half an hour. That was so strange and I wasn’t not happy . Even the Second Last time happens the same thing and left review and nobody even bother to response that from hotel. And normally I keep 2 key card but why hoise keeping staff take away my room key while they clean. Anyway still love to stay there but needed to be ni rectified.

Not the most luxurious of hotels, but so conveniently located, that I can overlook that. I found the staff extremely helpful and congenial. Some reviews say this is not so, but I disagree. What you should know if you decide to go to this location: 1. If you plan to stay for more than three days, upgrade to Premier Plus. 2. Add breakfast to your stay. 3. Purchase tissues, toilet paper, and other such necessities at the local Boots store before your first night. You won't find tissue in your room. You can get all the toilet paper you want if you ask, however. But they are small rolls and don't last long. 4. Bring hooks, over the door perhaps, and suction hooks for mirrors. 5. Wifi is subpar. Don't pay. It is supposed to come with Premium Plus, but it doesn't work, and it certainly doesn't work on three devices as advertised. Just go with free and suffer through. 6. Restaurants in the area are great, especially the sushi one (make a reservation). Several restaurants are in the County Hall building.

Wonderful hotel with excellent location. The room was clean, very comfortable and had great view of the London Stadium. The location was amazing, next to a huge Stratford Shopping Centre and to the subway station with many subway lines. The staff was friendly, professional and very helpful. KUDO to the Concierge Staff, especially NALEEF, DANIEL, AND ONE OTHER GENTLEMAN (sorry! i forgot his name). My wife got pickpocketed in London. The Concierge staff, especially Naleef, went above and beyond their duty to help us to deal with our distress moments. He advised us to report the theft to the London Police, and also the Concierge staff helped us tremendously to deal with our stolen credit cards. We really appreciated what these amazing staff did for us. Thanks so much to Naleef, Daniel and to all the Concierge staff for making us feel so welcome and for all your unforgettable help during our stay. The world needs more of these people like your Concierge staff. Hyatt should be very proud to have these amazing Concierge staff. We certainly will return to this Hyatt hotel in the future and would highly recommend this Hyatt hotel to anyone!

I had a terrible experience staying at this hotel. I had booked for two nights on 30 and 31 January. On 30th April i was woken up by a man coming into my room. He had turned on the light and was through the door before i knew what was happening. I shot up from my sleep and told him to get out. He started to approach me showing his card key saying he as given the room number by reception. I said please just get out you have really frightened me. Thankfully he left but I was really shaken and my heart was pounding. I got out of bed and put a chair up against the door and then put my suitcase on top of the chair. I was pressing the handle down to make sure it couldn't be pushed down by someone from the outside. I didn't go to reception as I was on the 5th floor and afraid to leave the room. I didn't really sleep much as i was on high alert, as a single woman on her own i felt very vulnerable. The next morning I went to reception to report what had happened. The receptionist said 'oh yes i heard from the night staff they gave the room key to the man because he had the same surname as you'. I was shocked this could happen but also by the very blase attitude of the staff member. She didn't ask if i was ok or was there anything she could do. I had thought to stay elsewhere the next night but i had pre-paid but it was during the train strike and all hotels had put their prices up. The second night I stayed I again had the chair against the door but didn't feel safe. I couldn't wait to leave the place. I have since complained and was offered a partial refund for the night in question - i would have expected a full refund given i didn't have a 'good nights sleep' for both nights. Seemingly the most likely reason I had an intruder in my room was because 'reception had not marked the room off property'. I wont stay at this hotel again nor a premier inn. I need to feel safe when staying at a hotel on my own. I was disgusted at their whole lack of care about the effect this had on me. Not good enough receptionists or guest relations staff. Take care if you wish to stay...maybe ensure they have taken the room off property so you don't have an intruder in the early hours of the morning standing in your bedroom.

The location is great that near the Aldgate East station. It’s very convenient and the room is clean.

Stayed in a premier plus room on this occasion and was very happy with it. Bed was extremely comfortable, room was clean and quiet and shower was great. Walking distance to loads of great places and convenient to transport of you need it.

The decoration and content of the hotel will not go into details, it is not advanced. But I have booked here for the last three days because of the good location. Oxford Street bears the brunt of gift shopping, the British Museum is within easy reach, and Trafalgar Square is not far away. Of course, if you must define gift-giving gifts in the category of Harold, well, it's a little far away. In addition, the breakfast is average and the service is very good. I said I was too tired, so I found a relatively large room not facing the street if I wanted to be quiet. There is a line of Korean dishes around the hotel. I don’t know why they line up. There is also a restaurant with three Uyghur Chinese characters written on it. The owner is probably a Central Asian who can’t speak Chinese, but the dishes are enough to relieve the pain of homesickness. Lamb is real! Shaxian snacks are also two minutes' walk away.

The room was very clean, as is the rest of the hotel. Corridors and public spaces are all well maintained. The staff are very friendly, they helped us with taxis and local information. As we arrived by train early in the morning, they took our bags whilst we went and explored. Even though we got back quite late everything was ready for us to check in. Breakfast has a great buffet selection and really good coffee. The highlight was Atilia who took such good care of us over breakfast, she is very hard working and always with a smile on her face. There was not one problem encountered, check in and check out were really quick and the location is great.