To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.5
Amenities8.5
Service8.7
Cleanliness8.7
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All reviews(68)
Positive reviews(39)
Reviews with photos/video(6)
Negative reviews(4)
Guest User
Single Room
Stayed in Oct 2023
Solo traveller
1 reviews
9.0/10
Great
Posted on Dec 4, 2023
Excellent breakfast and very quiet room. The cleaners are really kind and helpful. Top location
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Guest User
Junior Suite
Stayed in Nov 2025
Couple
9 reviews
9.0/10
Great
Posted on Jan 5, 2026
Ottima struttura molto ben organizzata. Personale molto gentile e colazione di altissimo livello
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Dave_
Economy Family Room
Stayed in Nov 2024
Couple
12 reviews
9.5/10
Amazing
Posted on Jan 3, 2025
Je conseille . Bien placé , piscine chaude , chambre ok . Pas souper au restaurant par contre
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Rania H
Stayed in Jun 2026
Couple
2.0/10
Posted on Jul 2, 2026
Very rude staff I’m there now never preformed any kind of a bare minimum service most of the workers don’t know basic English yet basic decent manors it started when we arrived earlier before the check in hour we were told that the rooms are not ready and they’ll take our bags to the room once ready. We left and returned way late to find that our bags still in the reception we took our bags up no one helped. Next day morning at the breakfast no one came to set my table and bring cutlery so I asked politely in Italian for a fork the waiter brought it but lay it down on the table in anger I let it pass hence I’m here on vacation today the big finale we were having our breakfast at the terrace on a table without any cutlery I helped my self and got it from another table halfway through the breakfast the weather outside was getting hot so we decided to go indoors we even held our own dishes and then came this lady shouting with anger to my husband that you should only use one table and don’t change it (as we are in prison) in Italian witch we know so little then she said the same thing to me in a very tense tone while I’m grabbing some food we called for the manger but they didn’t even care The name of this lady is Claudia (the room is very outdated only one power outlet or two no trash bin inside the room no kettle very week WiFi although it has a beautiful view over the mountains I think that this is the only positive thing about this place.
Response from Property: Dear Ms HAMMAD RANIAFATHY HASSAN, We regret reading your review, especially considering you are still staying at our hotel. We believe it would have been more appropriate to discuss this directly with us during your stay, so we could clarify any misunderstandings and address them promptly. We would also like to clarify a few points. All reception staff speak fluent English, and most hotel staff are able to communicate in English without difficulty. Regarding luggage, our staff offered to escort guests to their rooms, but the offer of assistance was declined. Regarding breakfast, cutlery is available at the buffet so guests can serve themselves, as is the case at most buffets. Finally, we would like to clarify that not just one table was moved, but four different tables. The breakfast room colleague was not rude, but politely asked us not to move any further tables, as, during a particularly busy time of day, this could have inconvenienced other guests by leaving them without available seats. We remain at your complete disposal at reception for any calm and constructive discussion, with the aim of clarifying every aspect and making your stay as pleasant as possible. Best regards The Management
mirela729
Stayed in Sep 2025
Other
8.0/10
Very good
Posted on Oct 8, 2025
Delicious breakfast buffet, fantastic dinner, beautiful gardens and pools and the entire staff was always helpful and friendly.
Response from Property: Dear Mirela, thank you very much for your kind words! We are delighted to know that you enjoyed our breakfast buffet, dinner, gardens, and pools, and that our staff made your stay pleasant. Your appreciation means a lot to us, and we hope to have the pleasure of welcoming you back soon for another relaxing experience at Hotel Savoia Thermae & Spa. Warm regards, The Management & Staff Hotel Savoia Thermae & Spa
MYLENE P
Stayed in Jul 2025
Travelling with friends
6.0/10
Posted on Aug 25, 2025
the episode was when I talked with Ms. Cristina over the phone a week before it was clear that I just want a kilo of a cake which she said it was 40€ per kilo. She insisted to have more that a kilo of cake for 9 pax we were then but since we don't like more that a kilo, I told her I just need a kilo for 5 pax because I know we can't eat all that since I have included complete meal during our stay... In fact half of it left that night and even if they again put it on our table the day after it wasn't pleasing. I was convince that I clarify the issue but when I checked out Ms. Cristina obliged me to pay 61€ for the cake because it is more than a kilo cake. Maybe she is the owner and manager; all by herself she decided and didn't even notify me for that request of me. She's not kind enough and a little drastic. Anyway for sure she might be the head or owner for she acts like one. I don't like her. The rest of the group were fine from the receptionist smiles and kindness, and other restaurant staff. They all great but I think there are better place than this. To avoid a person like her, no for next time for us.
Response from Property: Dear Guest, Thank you for sharing your opinion. However, we would like to clarify that, as agreed upon over the phone, the cake ordered from our trusted pastry shop had a minimum weight of 1 kg, and was then served upon your arrival based on the actual weight, as communicated in advance. Regarding portions, a cake for 5 people was requested, but 10 people were served at the table, and we do not have any leftovers. The price charged reflects exclusively the actual cost of the product, which, please note, was served in a 4-star hotel with dedicated service. We are pleased that you appreciated the kindness and helpfulness of our staff, and we regret that the cake incident affected your overall experience of your stay. Kind regards,
finleo
Stayed in Jul 2024
Couple
10/10
Outstanding
Posted on Aug 23, 2024
Had a wonderful (but too short, one night only!) stay at the Savoia for my recent birthday. I’ve stayed at 4 hotels in Abano and this has been the best so far. It’s extremely classy, and the pools and spa facilities are top notch. I would highly recommend booking a stay which includes dinner as our experience was fantastic. I’m allergic to shellfish and the maitre d was very accommodating even offering me two main courses if I wanted as well as providing me a bespoke starter. It was also a lovely surprise to receive a bottle of olive oil in my room as a birthday gift. The staff are all tremendously helpful and professional. Would highly recommend!
Response from Property: Dear Guest, Thank you for your wonderful words about our Hotel Savoia Thermæ & SPA. We are thrilled that your stay for your birthday was so pleasant and that you particularly appreciated our maitre's attention to your dietary needs. The surprise gift of olive oil is our way of making every guest feel special. We hope to see you again soon for an even longer stay! Cordially, The Management
alonav01
Stayed in May 2024
Other
10/10
Outstanding
Posted on Jun 3, 2024
Our stay at the Hotel Savoia Thermae & Spa was very pleasant! All the medical and service staff is incredibly friendly and professional.
Response from Property: Dear Guest, thank you very much for sharing your experience at the Hotel Savoia Thermae & Spa. We are very happy that everything was to your liking and that you appreciated the professionalism and friendliness of our staff. We hope to see you again soon to offer you another unforgettable experience. Cordially, The Management
Aleksandar S
Stayed in Apr 2024
Other
10/10
Outstanding
Posted on May 6, 2024
Great and quiet getaway, italian way, pleasant staff and great food, location near centar, free bikes...
Response from Property: ear Guest, Thank you for sharing your experience in our lodge. We are glad to know that you appreciated the Italian style, our friendly staff and the quality food we offer. It is always a pleasure to confirm that the strategic location of our lodge and services such as free bicycles enrich our guests' experience. We hope to have you back as our guest soon to offer you another peaceful and pleasant stay. Cordially, The Management
Guest User
Stayed in Dec 2023
Other
2.0/10
Posted on Jan 10, 2024
It’s been a nightmare staying with our kids. We’ve been treated by managers (brother and sister are the owners) in the worst way and in front of other guests. Never again. Nothing else to say. There’re other structures
Response from Property: Dear Guest, We are sorry to read that your stay at the Hotel Savoia Thermæ & SPA did not live up to your expectations and left you with such a negative feeling that you called it a "nightmare". We take any feedback from our guests very seriously, as it gives us the opportunity to continuously improve the service we strive to offer. It is with great regret that we learn of your perception that you have been treated inappropriately by your hosts. The satisfaction of our guests is our priority and we deeply apologise if, on this occasion, we have failed to express our values of hospitality and professionalism. We take your feedback seriously and assure you that it will be discussed internally to avoid similar situations in the future. Cordially, The Management
serenadem0
Stayed in Apr 2024
Couple
10/10
Outstanding
Posted on May 5, 2024
Everything's fine. With access to the swimming pool they gave us a very comfortable and clean room. Lunch at the bar satisfied us. And the spa was comfortable.
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Response from Property: Gentile Serena, Siamo entusiasti di leggere che il Suo soggiorno è stato "perfetto" e che tutto è andato benissimo! Ci fa piacere sapere che ha apprezzato la camera confortevole e pulita, così come il pranzo al nostro bar. È sempre una gioia per noi sapere che i nostri ospiti hanno potuto rilassarsi e godere delle nostre strutture, inclusa la spa. La ringraziamo per aver scelto il nostro hotel per il Suo soggiorno e speriamo di accoglierLa nuovamente in futuro per offrirLe un'altra esperienza indimenticabile. Cordialmente, La Direzione
MatteoCasarotto
Stayed in Apr 2024
Couple
10/10
Outstanding
Posted on May 5, 2024
In an excellent location it offers services and dining worthy of 4 stars. High-performance and stable Wifi in all environments. Large pools with sufficient hydromassages. Cento spa not very big but good. Definitely worth considering for a future stay.
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Response from Property: Gentile Matteo, La ringraziamo calorosamente per aver scelto il nostro hotel e per aver dedicato del tempo a condividere questa positiva esperienza. Siamo felici che abbia apprezzato la qualità dei nostri servizi, la posizione strategica dell'hotel, nonché il nostro WiFi, che riteniamo un servizio essenziale per i nostri ospiti. È un piacere sapere che le nostre piscine e il centro spa hanno contribuito a rendere il suo soggiorno ancor più piacevole. Il suo feedback è per noi motivo di orgoglio e stimolo a mantenere elevati standard di ospitalità. La attendiamo con gioia per un altro soggiorno, sperando possa essere altrettanto soddisfacente. La ringraziamo ancora per la sua gentilezza e per avere considerato nuovamente la nostra struttura per il futuro. Cordialmente, La Direzione
Guest User
Stayed in Apr 2024
Couple
10/10
Outstanding
Posted on May 2, 2024
I gave my partner a day spa and we had a wonderful day. I booked the package online and then contacted the front desk to book the day, convenient and easy online check-in. Included in the package was the spare room, a newly renovated room, modern and functional furnishings, warm and relaxing tones, I would like to thank the ladies who arrange these rooms because we found it really tidy and clean. The pool and spa area was also very clean, the operators come by several times during the day to keep everything in order. Very convenient to use the room "card/key" for purchases while in the pool area, so you can pay for everything comfortably at the end. Lunch was also excellent, we had it in the bar near the outdoor swimming pool while remaining comfortably in our swimsuit and bathrobe, we ate a poké and a hamburger, both tasty and plentiful dishes. All the staff are helpful and courteous, we felt welcomed and pampered.
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Guest User
Stayed in Apr 2024
Couple
8.0/10
Very good
Posted on May 1, 2024
A pleasant long weekend on April 25th. Thanks to the good weather we spent both days in the outdoor area taking advantage of the swimming pool and deckchairs. The bar and restaurant staff stand out for their efficiency, helpfulness and friendliness. The room was not one of the renovated ones, but super clean. The cuisine is excellent.
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Guest User
Stayed in Mar 2024
Couple
10/10
Outstanding
Posted on Apr 30, 2024
Friendliness, professionalism, cleanliness, eating well and living healthy, Spa and fabulous treatments, suddenly paradise, in short, if you are looking for well-being this is the ideal hotel... What else!