The New Boar

We had to fetch a waitress to get our meal ordered. We waited over an hour and had to complain to get our starters. No mains delivered despite continual chasing the staff. After two hours and a heated argument with management, we left the premises.

I have never stayed anywhere so dirty. The level of dust is not just days. It's months. The room needs a total spring clean. On a positive note, the staff were very good and the food was very nice. I travel to the area a lot for work, so the hunt continues for a clean place to stay .

Very nice bed & furnishings, excellent restaurant with out-door space. Easy check-out. Staff were very friendly and helpful. Convenient parking. Bathroom could do with a good deep cleanse, windows need updating so they can be opened - paint was peeling.

Been here now for several years and never dissapoints. Food always nice, bedroo.s recently renovated and bar staff ( in particular Sofi) always very friendly with a big smile. Will be back in a couple of weeks...

So let me explain... I came here 3 weeks ago for the first time. I'm back for my birthday. I have no affiliation with this venue. This is a god's honest review. I rocked up early to be unexpectedly greeted by Marie and her husband who arrive at 4am to keep this place looking immaculate, and it's just that. Its spotless. She's so lovely she hugged me. You're not getting that kind of reception at the Langham! Next up, the wonderful Dee who, for the 2nd time , went way beyond necessity to accommodate myself and my partner. She is the epitome of customer service, sweetness and light personified.. I've yet to meet anyone that surpasses her in hospitality. Time for shenanigans. The mixologist of Essex...THE MAN.....Francesco. As smooth as his cocktails...I've not tasted a better one in years. The stunning Mandy is also behind the bar..so friendly..I divulged all of my secrets within 10 mins. I rinsed off her ears and she didn't bar an eyelid. A 5* hotel concierge in waiting I'm not a fan of regular pubs. But this isn't a regular pub. It's beautiful. This is the Mal Maison of Aybridge but way better. None of the ponce with all of the class and sexy ambience you might want. I wanted that for my birthday and I got it in droves. The decor is flirtatiously delicious.. the patrons divine ( shout out to Big Dave who I encountered at the bar) and incredibly, I think they are undercharging. I used to do mystery shopping and I've paid twice this price for places that don't hit the spot. It's pristine, elegant and scrumptious. The New Boar gets it right..whether your here for business or leisure. I love this place. You'd be crazy not to stay here. The food is top notch too..I ate the Gamberino with my hands because it was so delicious. Thank you all so much for making this a birthday I won't ever forget. In the words of Arnold.....I'll be back. Gimme a couple of weeks to recover. This was some kind of birthday

Very disappointed, upset & shocked that although they accepted our booking with my extremely well behaved Guide Dog, on outside table. The manager then said ‘don’t bring her again, some people don’t like it’. Then said later ‘oh it’s ok, some people try it on’. I had mine & her Guide Dog ID visible. Just wondering - What’s the policy on Guide Dogs? Or anyone with a disability? I definitely Wouldn’t visit here if you want an inclusive, supportive environment. Very sad as used to be a lovely place & only experienced this since it became ‘the New Boar’