Salam Street, Al Zahiyah, Abu Dhabi, Emirate of Abu Dhabi, 8573, United Arab EmiratesView Hotel Details
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KINGSGATE ABU DHABI Guest Reviews
4.3/5
Very Good
87 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.0
Service4.2
Cleanliness4.3
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All reviews(87)
Positive reviews(74)
Reviews with photos/video(12)
Friendly owner(17)
Awesome stay(14)
Awesome rooms(13)
Convenient for shopping(8)
Near shopping area(7)
Great value for money(6)
Large rooms(5)
Comfortable bed(4)
Negative reviews(13)
SantosDiane
Superior Room With One King Bed
Stayed in Aug 2024
Couples
7 review
4.7/5
Amazing
Posted on Sep 7, 2024
The staffs was very accommodating and their AC was the best.. we stayed different hotels but their AC was the best. The bed was comfortable
Response from Property: Dear Valuable Guest,Thank you very much for choosing Kingsgate Hotel Abu Dhabi as your preferred place to stay. And the time for sharing your feedback.I am honored to learn that you had a remarkable time with us. Our team is continuously committed to providing the best experience for our guests and thus, Your positive feedback and comments are truly important to us and all have been passed on to our concerned department.Thank you and we look forward to welcoming you again.Kind Regards,Mina AtitoFront Office Manager
Guest User
Superior Room With One King Bed
Stayed in Nov 2024
Solo travellers
2 review
5.0/5
Outstanding
Posted on Dec 6, 2024
Clean hotel, friendly staff and service, only thing I would say is that the wifi was a bit slow but still serviceable and usable
Response from Property: Dear Valuable Guest,Thank you very much for choosing Kingsgate Hotel Abu Dhabi as your preferred place to stay. And the time for sharing your feedback.I am honored to learn that you had a remarkable time with us. Our team is continuously committed to providing the best experience for our guests and thus, Your positive feedback and comments are truly important to us and all have been passed on to our concerned department.Thank you and we look forward to welcoming you again.Kind Regards,Mina AtitoFront Office Manager
sweetshoira
Deluxe Room With One King Bed
Stayed in Sep 2024
Travel with friends
4 review
4.0/5
Very Good
Posted on Nov 2, 2024
It was a nice hotel, good for it's price. Unfortunately this hotel doesn't have parking lot. So if you're renting a car then this hotel needs to be avoided or you need to spend more on hourly parking.
Response from Property: Dear Sweetshoira,Thank you very much for choosing Kingsgate Hotel Abu Dhabi as your preferred place to stay. And the time for sharing your feedback.I am honored to learn that you had a remarkable time with us. Our team is continuously committed to providing the best experience for our guests and thus, Your positive feedback and comments are truly important to us and all have been passed on to our concerned department.Thank you and we look forward to welcoming you again.Kind Regards,Mina AtitoFront Office Manager
Majahana
Superior Room With One King Bed
Stayed in Nov 2024
Solo travellers
1 review
2.5/5
Posted on Dec 5, 2024
Nice location, nice reception but the rooms are old and has a mouldy smell.
Response from Property: Dear Majahana,Thank you very much for choosing Kingsgate Hotel Abu Dhabi as your preferred place to stay. And the time for sharing your feedback.We are glad to know that your stay was good and we appreciate your positive comment.We apologize for the inconvenience that you experience during your stay, please note that this information has been passed on to our concerned department,Thank you and we look forward to welcoming you again.Kind Regards,Mina AtitoFront Office Manager
Taha A Siraj
Superior Room With One King Bed
Stayed in Aug 2024
Solo travellers
6 review
4.5/5
Great
Posted on Sep 7, 2024
Excellent stay with no problems whatsoever, plenty of ample parking available outside the hotel (paid 15 AED for 24hrs). Breakfast had a wide variety of food also available.
Response from Property: Dear Valuable Guest,Thank you very much for choosing Kingsgate Hotel Abu Dhabi as your preferred place to stay. And the time for sharing your feedback.I am honored to learn that you had a remarkable time with us. Our team is continuously committed to providing the best experience for our guests and thus, Your positive feedback and comments are truly important to us and all have been passed on to our concerned department.Thank you and we look forward to welcoming you again.Kind Regards,Mina AtitoFront Office Manager
Mark
Superior Room With One King Bed
Stayed in Jan 2024
Couples
1 review
1.0/5
Posted on Feb 17, 2024
Horrible place with totally unprofessional staff and management when i arrived after 2 hours of waiting for my room they told that they are fully booked and they will transfer me to another one from their chain called down town millennium when i arrived they didnt know any thing aftr telling the story from the beginning they gave me a horible room i will put its photos and i told them many times for this things there only answer that (you problem that you came in height season i dont recommend any one to go there at all
6/8
Response from Property: Dear Valuable Guest,Thank you very much for choosing Kingsgate Hotel Abu Dhabi as your preferred place to stay. And the time for sharing your feedback.We apologize for the inconvenience that you experience during your stay, please note that this information has been passed on to our concerned department,We hope to be able to welcome you back on a return visit to Abu Dhabi, Kindly note that I will contact you shortly as I will be more than happy to have your detailed feedback.Kind Regards,Mina AtitoFront Office Manager
Guest User
Superior Room With One King Bed
Stayed in Nov 2024
Couples
4 review
5.0/5
Outstanding
Posted on Jan 1, 2025
Very good place, spacious, elegant, easy to find.
Rami233
Superior Room With One King Bed
Stayed in Apr 2024
Solo travellers
26 review
5.0/5
Outstanding
Posted on May 22, 2024
The room is clean and spacious and the location is strategic. The Burmese lady Khaing at the reception was great and fast to check-in.
Response from Property: Dear Valuable Guest,Thank you very much for choosing Kingsgate Hotel Abu Dhabi as your preferred place to stay. And the time for sharing your feedback.I am honored to learn that you had a remarkable time with us. Our team is continuously committed to providing the best experience for our guests and thus, Your positive feedback and comments are truly important to us and all have been passed on to our concerned department.Thank you and we look forward to welcoming you again.Kind Regards,Mina AtitoFront Office Manager
Thouseef
Superior Room With One King Bed
Stayed in Apr 2024
Couples
5 review
4.5/5
Great
Posted on May 11, 2024
I love the experience and this was my second time that i enjoyed my stay in this hotel .staffs are very friendly
Response from Property: Dear Valuable Guest,Thank you very much for choosing Kingsgate Hotel Abu Dhabi as your preferred place to stay. And the time for sharing your feedback.I am honored to learn that you had a remarkable time with us. Our team is continuously committed to providing the best experience for our guests and thus, Your positive feedback and comments are truly important to us and all have been passed on to our concerned department.Thank you and we look forward to welcoming you again.Kind Regards,Mina AtitoFront Office Manager
Llewelyn
Superior Room With One King Bed
Stayed in Sep 2023
Business travellers
3 review
4.7/5
Amazing
Posted on Oct 30, 2023
Wonderful hotel for the price! Staff were excellent. Location is perfect!
Response from Property: Dear Valuable Guest,Thank you very much for choosing Kingsgate Hotel Abu Dhabi as your preferred place to stay. And the time for sharing your feedback.I am honored to learn that you had a remarkable time with us. Our team is continuously committed to providing the best experience for our guests and thus, Your positive feedback and comments are truly important to us and all have been passed on to our concerned department.Thank you and we look forward to welcoming you again.Kind Regards,Mina AtitoFront Office Manager
nur
Superior Room With One King Bed
Stayed in Feb 2024
Family
1 review
4.0/5
Very Good
Posted on Mar 8, 2024
The location is very strategic. However, it would be better if you could improve on the room cleanliness.
Response from Property: Dear Valuable Guest,Thank you very much for choosing Kingsgate Hotel Abu Dhabi as your preferred place to stay. And the time for sharing your feedback.I am honored to learn that you had a remarkable time with us. Our team is continuously committed to providing the best experience for our guests and thus, Your positive feedback and comments are truly important to us and all have been passed on to our concerned department.Thank you and we look forward to welcoming you again.Kind Regards,Mina AtitoFront Office Manager
Raja1990
Superior Room With One King Bed
Stayed in Jul 2023
Family
21 review
5.0/5
Outstanding
Posted on Oct 22, 2023
The hotel location is ideal and convenient for easy execs to malls, metro and airport. The rooms are neat and clean
Response from Property: Dear Valuable Guest,Thank you very much for choosing Kingsgate Hotel Abu Dhabi as your preferred place to stay. And the time for sharing your feedback.I am honored to learn that you had a remarkable time with us. Our team is continuously committed to providing the best experience for our guests and thus, Your positive feedback and comments are truly important to us and all have been passed on to our concerned department.Thank you and we look forward to welcoming you again.Kind Regards,Mina AtitoFront Office Manager
Guest User
Superior Room With One King Bed
Stayed in Jan 2024
Couples
7 review
5.0/5
Outstanding
Posted on Feb 14, 2024
Staff was bery helpful and friendly. Good communication from airport, room was spacious. Nice hotel.
Response from Property: Dear Valuable Guest,Thank you very much for choosing Kingsgate Hotel Abu Dhabi as your preferred place to stay. And the time for sharing your feedback.I am honored to learn that you had a remarkable time with us. Our team is continuously committed to providing the best experience for our guests and thus, Your positive feedback and comments are truly important to us and all have been passed on to our concerned department.Thank you and we look forward to welcoming you again.Kind Regards,Mina AtitoFront Office Manager
Badreldin
Superior Room With One King Bed
Stayed in Jan 2024
Business travellers
1 review
3.5/5
Posted on Feb 20, 2024
Friendly staff but the hotel feels more like a 2 star and not a three star, for example, you need to request an iron and slippers. They don’t have lotion. Breakfast could be better. I guess because I was here during winter, the staff were too busy to respond quickly. Overall, and considering the cost, I’d recommend this hotel as a budget hotel with a good location.
Response from Property: Dear Valuable Guest,Thank you very much for choosing Kingsgate Hotel Abu Dhabi as your preferred place to stay. And the time for sharing your feedback.I am honored to learn that you had a remarkable time with us. Our team is continuously committed to providing the best experience for our guests and thus, Your positive feedback and comments are truly important to us and all have been passed on to our concerned department.Thank you and we look forward to welcoming you again.Kind Regards,Mina AtitoFront Office Manager