Al Salam St, Al Nahyan, Abu Dhabi, Emirate of Abu Dhabi, United Arab EmiratesView Hotel Details
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Villaggio Hotel Abu Dhabi Guest Reviews
3.8/5
Good
49 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.8
Amenities3.5
Service3.9
Cleanliness3.8
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All reviews(49)
Positive reviews(42)
Reviews with photos/video(8)
Awesome stay(10)
Great service(9)
Clean and tidy(6)
Negative reviews(7)
Guest User
Deluxe Twin Room - Non-smoking
Stayed in Jul 2024
Family
4 review
1.2/5
Posted on Jul 13, 2024
It is very old , breakfast is one if worst buffet i ever see.
Response from Property: Warm greetings from Villaggio Hotels and Resorts.It is with great apprehension and regret we received your feedback regarding your recent stay with us.On behalf of the management, we would like to extend to you our sincerest apologies for the inconvenience this might has caused you.As part of our drive to resolve and prevent such issues, we have already forwarded your comments to the concerned department for action. We will surely take a number of measures and will make every effort to ensure that this issue will not happen again in the future.We thank you for bringing this matter to our attention. We greatly value your constructive feedback about our services, and please accept our apologies once more.We certainly do not wish to lose you as a valued customer. We are confident that a future visit will better reflect our commitment to customer satisfaction.Again, we highly appreciate your support, and we look forward to welcoming you back to Villaggio Hotels and Resorts.Kind regards,Room Division Manager
Guest User
Deluxe King Room - Smoking
Stayed in Oct 2024
Couples
1 review
4.5/5
Great
Posted on Oct 11, 2024
Honestly, you gotta love to hate them with their security guards and policies. However, they were strict for my own safety and well being…overall extending another night 😊
Response from Property: Warm greetings from Villaggio hotels and Resorts!On behalf of the team, we would like to extend our gratitude for taking the time sharing your valuable and positive review regarding our services. It is through feedback such as yours that we are able to maintain and further exceed our commitment to customer satisfaction.We thank you for sharing your thoughts with us. And we greatly value your constructive feedback about our services.Again, we highly appreciate your continuous support, and we look forward to welcoming you back to Villaggio hotels and Resorts.Kind regards,Room Division Manager
Guest User
Stayed in Dec 2023
Solo travellers
10 review
5.0/5
Outstanding
Posted on Dec 19, 2023
I had a great time at this hotel because they gave me a free upgrade and let me have a later checkout free of charge
Response from Property: Warm greetings from Villaggio hotels and Resorts!On behalf of the team, we would like to extend our gratitude for taking the time sharing your valuable and positive review regarding our services. It is through feedback such as yours that we are able to maintain and further exceed our commitment to customer satisfaction.We thank you for sharing your thoughts with us. And we greatly value your constructive feedback about our services.Again, we highly appreciate your continuous support, and we look forward to welcoming you back to Villaggio hotels and Resorts.Kind regards,Hotel Manager
Rabeha
Deluxe King Room - Non-smoking
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on May 5, 2024
Great hospitality and customer care. The facility was clean, great supplies, and very nice to stay over night.
The food was good and the swimming pool was amazing.
I would definitely book again. We all enjoyed our stay.
Response from Property: Warm greetings from Villaggio hotels and Resorts!On behalf of the team, we would like to extend our gratitude for taking the time sharing your valuable and positive review regarding our services. It is through feedback such as yours that we are able to maintain and further exceed our commitment to customer satisfaction.We thank you for sharing your thoughts with us. And we greatly value your constructive feedback about our services.Again, we highly appreciate your continuous support, and we look forward to welcoming you back to Villaggio hotels and Resorts.Kind regards,Room Division Manager
Guest User
Deluxe King Room - Non-smoking
Stayed in Apr 2024
Couples
1 review
3.7/5
Posted on Apr 30, 2024
Nice quiet location. Peaceful and relaxing especially for family or couple stay
Room & Bathroom were spacious and well furnished
Highly recommended !
Response from Property: Warm greetings from Villaggio hotels and Resorts!On behalf of the team, we would like to extend our gratitude for taking the time sharing your valuable and positive review regarding our services. It is through feedback such as yours that we are able to maintain and further exceed our commitment to customer satisfaction.We thank you for sharing your thoughts with us. And we greatly value your constructive feedback about our services.Again, we highly appreciate your continuous support, and we look forward to welcoming you back to Villaggio hotels and Resorts.Kind regards,Room Division Manager
fatima
Deluxe King Room - Non-smoking
Stayed in Apr 2024
Family
1 review
3.7/5
Posted on Apr 26, 2024
The room was good but the washroom was not that clean .
Response from Property: Warm greetings from Villaggio hotels and Resorts!On behalf of the team, we would like to extend our gratitude for taking the time sharing your valuable and positive review regarding our services. It is through feedback such as yours that we are able to maintain and further exceed our commitment to customer satisfaction.We thank you for sharing your thoughts with us. And we greatly value your constructive feedback about our services.Again, we highly appreciate your continuous support, and we look forward to welcoming you back to Villaggio hotels and Resorts.Kind regards,Room Division Manager
zaybi
Deluxe King Room - Non-smoking
Stayed in Apr 2024
Couples
4 review
5.0/5
Outstanding
Posted on Apr 15, 2024
It was great experience spending time at the hotel
Response from Property: Warm greetings from Villaggio hotels and Resorts!On behalf of the team, we would like to extend our gratitude for taking the time sharing your valuable and positive review regarding our services. It is through feedback such as yours that we are able to maintain and further exceed our commitment to customer satisfaction.We thank you for sharing your thoughts with us. And we greatly value your constructive feedback about our services.Again, we highly appreciate your continuous support, and we look forward to welcoming you back to Villaggio hotels and Resorts.Kind regards,Room Division Manager
Guest User
Deluxe Twin Room - Non-smoking
Stayed in Oct 2024
Business travellers
9 review
3.0/5
Posted on Nov 13, 2024
It was globally ok
Response from Property: Warm greetings from Villaggio hotels and Resorts!On behalf of the team, we would like to extend our gratitude for taking the time sharing your valuable and positive review regarding our services. It is through feedback such as yours that we are able to maintain and further exceed our commitment to customer satisfaction.We thank you for sharing your thoughts with us. And we greatly value your constructive feedback about our services.Again, we highly appreciate your continuous support, and we look forward to welcoming you back to Villaggio hotels and Resorts.Kind regards,Room Division Manager
Anonymous User
Deluxe King Room - Non-smoking
Stayed in Aug 2023
Travel with friends
15 review
5.0/5
Outstanding
Posted on Aug 27, 2023
Had an amazing time while the staycation at the hotel. Great staff and fast service.
Response from Property: Warm greetings from Villaggio hotels and Resorts!On behalf of the team, we would like to extend our gratitude for taking the time sharing your valuable and positive review regarding our services. It is through feedback such as yours that we are able to maintain and further exceed our commitment to customer satisfaction.We thank you for sharing your thoughts with us. And we greatly value your constructive feedback about our services.Again, we highly appreciate your continuous support, and we look forward to welcoming you back to Villaggio hotels and Resorts.Kind regards,Hotel Manager
Global
Deluxe King Room - Non-smoking
Stayed in Nov 2023
Couples
1 review
3.5/5
Posted on Nov 23, 2023
It’s a clean hotel with old amenities. Staff was friendly.
Response from Property: Warm greetings from Villaggio hotels and Resorts!On behalf of the team, we would like to extend our gratitude for taking the time sharing your valuable and positive review regarding our services. It is through feedback such as yours that we are able to maintain and further exceed our commitment to customer satisfaction.We thank you for sharing your thoughts with us. And we greatly value your constructive feedback about our services.Again, we highly appreciate your continuous support, and we look forward to welcoming you back to Villaggio hotels and Resorts.Kind regards,Hotel Manager
Guest User
Deluxe King Room - Non-smoking
Stayed in Apr 2024
Solo travellers
1 review
5.0/5
Outstanding
Posted on Apr 28, 2024
So fragrant, neat and clean
Response from Property: Warm greetings from Villaggio hotels and Resorts!On behalf of the team, we would like to extend our gratitude for taking the time sharing your valuable and positive review regarding our services. It is through feedback such as yours that we are able to maintain and further exceed our commitment to customer satisfaction.We thank you for sharing your thoughts with us. And we greatly value your constructive feedback about our services.Again, we highly appreciate your continuous support, and we look forward to welcoming you back to Villaggio hotels and Resorts.Kind regards,Room Division Manager
Drsamad
Stayed in Nov 2023
Travel with friends
10 review
4.0/5
Very Good
Posted on Jan 27, 2024
Please improve or repair the washroom nulls
Response from Property: Warm greetings from Villaggio hotels and Resorts!On behalf of the team, we would like to extend our gratitude for taking the time sharing your valuable and positive review regarding our services. It is through feedback such as yours that we are able to maintain and further exceed our commitment to customer satisfaction.We thank you for sharing your thoughts with us. And we greatly value your constructive feedback about our services.Again, we highly appreciate your continuous support, and we look forward to welcoming you back to Villaggio hotels and Resorts.Kind regards,Hotel Manager
Guest User
Stayed in Jun 2023
Business travellers
1 review
5.0/5
Outstanding
Posted on Jun 25, 2023
Very friendly staff, reception members are great.
Response from Property: Warm greetings from Villaggio hotels and Resorts!On behalf of the team, we would like to extend our gratitude for taking the time sharing your valuable and positive review regarding our services. It is through feedback such as yours that we are able to maintain and further exceed our commitment to customer satisfaction.We thank you for sharing your thoughts with us. And we greatly value your constructive feedback about our services.Again, we highly appreciate your continuous support, and we look forward to welcoming you back to Villaggio hotels and Resorts.Kind regards,Hotel Manager
Joanne
Deluxe King Room - Non-smoking
Stayed in Mar 2022
Family
4 review
5.0/5
Outstanding
Posted on Mar 23, 2022
The hotel was clean and relaxing place
Playgrounds and pools are also available to let the children enjoy and have fun
Highly Recommended for families
Response from Property: Warm greetings from Villaggio hotels and Resorts!On behalf of the team, we would like to extend our gratitude for taking the time sharing your valuable and positive review regarding our services. It is through feedback such as yours that we are able to maintain and further exceed our commitment to customer satisfaction.We thank you for sharing your thoughts with us. And we greatly value your constructive feedback about our services.Again, we highly appreciate your continuous support, and we look forward to welcoming you back to Villaggio hotels and Resorts.Kind regards,Hotel Manager
Ousha
Deluxe King Room - Non-smoking
Stayed in May 2024
Couples
4 review
5.0/5
Outstanding
Posted on May 5, 2024
Excellent
Response from Property: Warm greetings from Villaggio hotels and Resorts!On behalf of the team, we would like to extend our gratitude for taking the time sharing your valuable and positive review regarding our services. It is through feedback such as yours that we are able to maintain and further exceed our commitment to customer satisfaction.We thank you for sharing your thoughts with us. And we greatly value your constructive feedback about our services.Again, we highly appreciate your continuous support, and we look forward to welcoming you back to Villaggio hotels and Resorts.Kind regards,Room Division Manager