Novotel Hotels in Abu Dhabi

Actually I think to leave the bad feedback for this hotel because of some things, I was expecting from this hotel, when I came with my mom i suddenly felt like the hotel doesn’t match with pictures in reality of this hotel and I was trying to cancel my booking but the trip come had some policy and the guy in reception was so polite and professional he change my room with very nice room with balcony face to the beach, my mom love that room and I change my mind. When we start to leave for few days I realize that it’s really nice hotel, people are polite and very respectful, always smiling and trying their best, the buffet was excellent, thank you chef for cooking delicious meal and we love that, we enjoyed a lot with my mom, breakfast amazing very fresh food and clean!!!! The room was very clean and the workers were very friendly and polite especially Mohammed was cleaning my room 514 he very friendly and so respectful with shining eyes!!!! My Mom love that place we enjoyed a lot and security was helpful and respectful!!!! Thank you guys we enjoyed a lot!!!! I would love to come back again maybe next time🥰特别感谢您们！服务特别棒！下次再来！

Accessible location, room is spacious but windows are small, limited view. The lobby is small, architectural design was nicely maintain. Breakfast is not so special Same in lobby caffe but good atmosphere. Staffs are approachable. Thank you

We attended our son's wedding at the Fairmont Bab Al Bahr during the second week of March. The hotel is a beautiful resort property, with great amenities and a wonderful view of the Grand Mosque. What set this hotel apart is the superb service and care provided by the entire staff at Fairmont over the duration of our stay. With more than a hundred guests in our collective party, they managed to make everyone comfortable and well cared for. From the reception to the concierge to the wait staff in the restaurants to housekeeping, everyone was attentive and friendly. While it is always hard to remember every name - and one inevitably leaves someone out - we do want to especially recognize Fidan Aghayeva (Restaurant Manager) and her team, Cyril Anne Amorato (Assistant Sales Manager) and her team, Zahid, Jose, Rajeev, Tariq, Joshua, Raymond, Roy, Serian, and so many more. Thank you all for taking such good care of us! We will definitely recommend Fairmont Bab Al Bahr hotel to our friends and family.

Extremely comfortable beds and pillows, which let you go into a deep sleep. Great location just at the ADNEC. Very clean, and very friendly and nice staff. Breakfast is great. I really recommend it for business or leisure trips.

This is a review long overdue. Visited the hotel about 2 weeks ago and I've been meaning to write this review ever since. This stay was actually a competition I had won via Instagram. I have visited and reviewed many hotels in the UAE and the Shangri-La definitely ranks in my top luxurious hotel stays yet. I would like to thank Intan, the very polite lady who checked us in. Intan definitely deserves mention without whom we probably wouldn't have had as great a time. Upon hearing that we were also celebrating a special occasion, she provided us with lounge access which was the highlight of our stay. The Shangri-La is a beautiful hotel and the service by all staff was testament to the brand. Aside from the opulence of the hotel, the superb facilities, the beautiful beach and the amazing infinity pool, the Horizon Club Lounge was just the cherry on the top. Mr Jem and Ms Berna were the most hospitable. They spoiled us beyond measure. The food at the lounge was delightful in all aspects. The food preparation and presentation was on point. Very often, food that looks so good doesn't actually parallel in taste. I can certainly say that the meals were both, beautifully presented and scrumptious at every bite too. I don't think I've ever spent more time in a hotel lounge before. Jem and Berna were both very professional and definitely deserve praise. We felt more like family than hotel patrons. The breakfast at the hotel was just another feature deserving mention. It was one of the most gourmet breakfasts and the variety was nothing short of spectacular. The Abra ride was wonderful escapism. This canal and Abra feature is just gorgeous. I honestly felt like I was in Venice. Muhammad, the Abra guide was , delightful and polite. I would also like to make mention of Carmen at reception who extended our check out and to the breakfast team who really went out of their way to ensure that we had a fantastic meal. I would certainly love to visit this resort again.

Customer service is friendly but the valet service is very cumbersome. They don’t allow you to park your vehicle by yourselves. The hotel suite is facing seas view. I would suggest the management to consider undergo renovation to make it modern feel. Visited museum while staying in Abu Dubai

I arrived on a night flight and appreciated the convenience of the hotel's shuttle bus located outside terminal A. The 24/7 Costa Coffee was a lifesaver for my late-night hunger. The staff were helpful, and the room was clean. However, the only downside was that most of the TV channels were not working.

We genuinely enjoyed every aspect of our stay and were particularly grateful for Mr. Shahzad's helpfulness in securing a complimentary room upgrade. The Anantara team deserves a round of applause for their outstanding service. Thank you for hosting us as guests; we are eager to explore your other locations soon. Without a doubt, this is one of the finest resorts to stay at.