Verified traveler
June 6, 2021
I had previously stayed in this hotel and the experience has been good; but my most recent experience was honestly awful. I arrived and it seems I wasn't expected and so my room was not ready. The air conditioner wasn't functioning and I had to be moved to a different room of a lower standard, all without a refund. Breakfast was offered only once out of seven days even though included in the price. Cleaning services were not readily available as the trash remained there for days. So many mosquitoes in common areas it was so hard to stay outside for fresh air.