Baymont by Wyndham Acworth

Baymont by Wyndham Acworth Reviews

Baymont by Wyndham Acworth

5245 Glade Rd SE, Acworth, Georgia 30102, United StatesView hotel details
Baymont by Wyndham Acworth
Baymont by Wyndham AcworthBaymont by Wyndham AcworthBaymont by Wyndham Acworth
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Guest Reviews of Baymont by Wyndham Acworth

5.3/10
28 reviews
Verified reviews
Location6.2
Amenities4.9
Service4.9
Cleanliness5.0
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Positive reviews(12)
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Negative reviews(10)
Guest User
King Suite-Non-Smoking
Stayed in May 2025
Other
1 reviews
4.0/10
Posted on Jun 30, 2025
The receptionist was not friendly at all. Did not crack a smile once. Room was filthy. Phone had caked up dirt and yuck on it. 2 lights out in bathroom. asked to replace. never did. each lamp was supposed to have 2 bulbs but only 1 in each. no bulb in lamp on desk. no remote for tv. was given remote but it would not change the channels. ice machine broken. linen on bed and towels in bathroom were dingy. scared to actually lie on bed so had to go to store to buy sheets to lie down on top of bed comforter. hole in closet and wall. fire detector not on wall but in one of drawers. bag of trash in cabinet under microwave. blinds would not come all the way down though not really an issue since we were on 2nd floor. the only good thing about this hotel is the location. right off of I-75 and was convenient to the venue we needed to get to at Lake Point Sports Complex.
Guest User
King Suite-Non-Smoking
Stayed in Mar 2025
Couple
3 reviews
2.0/10
Posted on Apr 17, 2025
Terrible tried charging a 200$ deposit after I got there and wouldn't give me my money back
koriv722
King Room-Mobility Accessible-Non-Smoking
Stayed in Aug 2023
Couple
14 reviews
4.0/10
Posted on Sep 14, 2023
Still won't give me My wyndham points. Owner is rude and degrading. If it wasn't cheap we wouldn't be here.
koriv722
King Room-Mobility Accessible-Non-Smoking
Stayed in Aug 2023
Couple
14 reviews
8.5/10
Very good
Posted on Sep 9, 2023
Hotel Is awesome. We are still staying here. Only decently priced hotel in the area. Close to lake and other fun activities.
Guest User
King Room-Non-Smoking
Stayed in Mar 2025
Solo traveller
3 reviews
6.5/10
Posted on Apr 21, 2025
Good overall stay
Guest User
Stayed in Apr 2026
Other
2.0/10
Posted on May 8, 2026
Found this hotel and just decided to stop gas and saw this hotel walking distance . We loved Wyndham hotels as we travel twice a year and hit every state from Michigan to Florida but I have to say I'm calling them out ! I want a full refund Reception is from a ring camera .and the Indian lady was not very happy to be disturbed at 5 pm . The area was let's say less than appealing ..notified by signs that the free breakfast advertised is not even a coffee to make in the room .available ice machine is non existent cable is also non existent.electric outlet's non existent. Only one by bathroom. Go to room and it STINKS .IM gagging from it former heavy duty smokers in this room and it was never remediated to non smoking.very evident by yellow walls and burn marks There is no soaps towels or kleenex .. Lady April came and finally hooked it up the cable tv.nice lady .told us about the serious security having police come by every day . NO POWER PLUGS working in room .kinda hard to work this way . One skinny bath towel only two no hand towel two ragged face clothes .tub not clean or terribly stained bath plug non existent again no soap .toilet leaks and runs all nite . Water on floor all around toilet so lack of proper maintenance in this area not housekeeping. This place should lose its name place as a Wyndham hotel . Until it's been leveled and rebuilt . Not sorry for such a terrible review . If I wasn't so tired I would have just walked out and left .
molly h
Stayed in Feb 2025
Family
2.0/10
Posted on Mar 1, 2025
This is the most disgusting hotel and I will be contacting the better business bureau in reguards to their filth. My family attempted to stay here and when they entered the room “cleaning woman” had a cigarette hanging out of her mouth. The room was filthy. When trying to cancel due to the uncleanliness the woman at the front desk began arguing and yelling so badly that my children were hysterical. When attempting to leave 3 grown men approached CHILDREN AND 1 WOMAN and began to threaten their saftey due to the altercation. This place is disgusting and unsafe.
Response from Property: Dear J3538GFmollyh, We appreciate your feedback and take your concerns seriously. It’s important for us to know about any issues that arise during your stay. Our aim is to provide a safe and welcoming environment for all our guests. Your detailed account will be shared with management to ensure that necessary assessments are made regarding your experience. Thank you for bringing this to our attention. Warm regards, Guest Relations Specialist
778jeannef
Stayed in Dec 2024
Solo traveller
4.0/10
Posted on Jan 25, 2025
Obvious upgrade since the 2023 reviews. However, there was a homeless camp across & up the street. The lobby was always locked. There was no breakfast items and/or coffee, no coffee in the room. Linens were old & dingy, but clean. Language barrier at check out, had to request a receipt as one was not offered.
Response from Property: Hi 778jeannef, Thank you for taking the time to share your experience and observations during your recent stay. We’re pleased to hear that you noticed some improvements since the previous year, as we’ve been making ongoing efforts to enhance our facilities and services. However, we deeply regret that certain aspects of your stay did not meet your expectations. Your comments regarding the lobby being locked and the nearby homeless encampment are concerning. The safety and comfort of our guests are our top priorities, and we are working closely with local authorities and taking necessary steps to ensure the surrounding environment feels secure for all visitors. We sincerely apologize for the lack of breakfast items and coffee, both in the lobby and in the room. These amenities are important for our guests, and we’re actively addressing this to ensure they are consistently available in the future. Your feedback about the linens is also noted. While we’re glad you found them clean, we understand that the appearance of freshness is equally important. Plans are in place to replace older linens with newer, higher-quality options to ensure a more comfortable and visually pleasing experience for our guests. We also apologize for the language barrier during checkout and for the receipt not being offered proactively. Clear communication and smooth service are key aspects of hospitality, and your feedback will be shared with our team to provide additional training and support where needed. We greatly value your honest feedback, as it helps us identify areas for growth and improvement. It’s our hope that you’ll consider staying with us again in the future, so we can provide you with the elevated experience you deserve.
Guest User
Stayed in Jan 2024
Business traveller
2.0/10
Posted on Feb 29, 2024
It is unfortunate. We are new to Wyndham Rewards. This one was not good. In kind words, it was unclean; not vacuumed (toe nails clippings on the floor); unmaintained; stains on sheets and furniture; broken toilet seat; and simply messed up. I've traveled for business for 24 years. Had I not been on the road for 12 hours and needed a place to lay my head, I would've left. We still had another 9 hours ahead, so we were exhausted. Do not stay here. Do not stay here. Do not stay here.
Guest User
Stayed in Jan 2024
Other
2.0/10
Posted on Feb 29, 2024
Over charged even after you paid cash for room beware scam people they sleeping while answering the call in morning and lied to you multiple time bob patel night auditor don’t care if you complain about him to Corparate he said do what ever you want to do management not gonna do anything
Guest User
Stayed in Jan 2024
Other
2.0/10
Posted on Feb 29, 2024
Not a place you will want to stay. Pretty rundown especially for the cost. Wyndham name but not the quality one would expect. Highly disappointed in our experience - quick sleepless night and could not wait to leave the next morning.