Hyatt House Dallas Addison

Nice hotel.

I've stayed at the property several times since 2018. It looks like it's under new management now which made the place to become a nightmare. I've traveled a lot and my stay at Hyatt was one of the worst, if not the worst. The place was filthy, window drapes had stains, cockroach inside bedroom and other insects, bathroom door broken, cutlery filthy, and carpet was dirty. I've rented a one-bedroom for myself and a two-bedroom for my kids. Even my kids complained about how dirty the place was. When I see the brand "Wyndham" I know shouldn't deserve more than one or two stars, regardless of what they advertise. Even in Florida, we stayed at a Wyndham, same low quality low hygiene place. The only good think was the courteous staff. Stayed at unit 1213 and 1411.

The suites with the two king size beds we’re very comfortable. There is no elevator and it’s on the third floor so if you’re not active or you have some form of disability, it is something to consider. I’m not sure if they have suites or lower levels. The breakfast was good. The pool was fine very convenient the kitchen ! We’d definitely stay here if you’re traveling with a large group.

Very pleased with accommodations! Staff professional and polite! Housekeeping was on top of cleaning! I had one maintenance issue with toilet Handel but management handled immediately

Overall good. No elevator when accessing outside doors to rooms but max is 2nd floor. Good breakfast. Multiple bedroom suites available which is great for traveling with large family.

No elevator. Coffee in the my room didn’t work and no one got me a replacement when I told 4 people. Other than these issues, the room was very large and clean. Enjoyed the stay.

Was a very pleasant and comfortable stay for my family of 6. The suite was spacious enough to accommodate everyone. The staff was very nice and helpful. Would stay again if in the area.

The Hyatt House at this location has served travelers and vacationers for over many decades. However, it's time for an upgrade as this property is outdated. The rooms, beds, and bathroom can stand a face lift. The mattresses on the bed are old and does have much support. The property is in a prime location but it's past due of a complete remodeling.

Terrible experience. We found a cockroach in our room, smelled like pot. Dirty room overall