Hotel Alba Adelaide

Hotel Alba Adelaide Reviews

Hotel Alba Adelaide

226 South Tce, Adelaide, South Australia 5000, AustraliaView hotel details
Hotel Alba Adelaide
Hotel Alba AdelaideHotel Alba AdelaideHotel Alba Adelaide
Check available rooms for your travel dates
We Price Match

Guest Reviews of Hotel Alba Adelaide

8.3/10
Very good
123 reviews
Verified reviews
Location8.7
Amenities8.1
Service8.0
Cleanliness8.3
Filter by:
Sort by:
All reviews(123)
Positive reviews(21)
Reviews with photos/video(9)
Clean and tidy(6)
Awesome stay(6)
Clean pool(6)
Awesome rooms(6)
Great swimming pool(6)
Negative reviews(2)
Guest User
Parkside King
Stayed in Jun 2026
Family
9 reviews
8.0/10
Very good
Posted on Jul 14, 2026
The location was great, and the ventilation system worked really well, which made our stay comfortable. However, there were a few minor cleanliness issues. We noticed some small stains on the bed sheets, and there were a few visible bits of rubbish left on the floor when we arrived. Overall, the stay was pleasant, but a little more attention to cleaning would make the experience even better.
Response from Property: Hello,Thank you for taking the time to give us your feedback, we value it.We will definitely share this with the team.Hope we can make your future stay a better one!Regards,Shreyas - Front Office Duty Manager
Guest User
Cityside Twin
Stayed in Jun 2026
Travelling with friends
1 reviews
9.5/10
Amazing
Posted on Jul 6, 2026
Lovely rooms and amenities! Gorgeous outdoor set up with the pool and lounges. Loved it here and will definitely stay again!!
Response from Property: Thank you for your fantastic 9.5/10 review. We are delighted to hear that you enjoyed our rooms and amenities and that you loved the outdoor pool and lounge area. It is wonderful to know that your stay was such a positive experience and that you plan to visit us again. We truly appreciate your kind words and look forward to welcoming you back for another memorable stay. Kind regards, Pranshu Patel, Duty Manager.
Guest User
Parkside King
Stayed in Jan 2026
Couple
1 reviews
10/10
Outstanding
Posted on Feb 9, 2026
Well appointed and clean room, housekeeping excellent. Lovely poolarea, bar and restaurant, great food. Check in and staff great.
Response from Property: Thank you for your outstanding review. We’re pleased to hear you enjoyed the clean, well‑appointed room, excellent housekeeping, and our pool, bar, and restaurant. It’s also great to know check‑in and our team made a positive impression. We look forward to welcoming you back.
Brits Abroad
Cityside Twin
Stayed in Nov 2025
Couple
55 reviews
4.0/10
Posted on Dec 18, 2025
Hotel is really far from the centre of the city. Extremely loud as they always have parties there. Pool nothing like the pictures. Whatever you do don’t leave anything in the room as if you do. You won’t get contacted even though you tried to ring the reception multiple times and didn’t get through. In addition to this, they will act blind and will lie. If it wasn’t for a lovely guest who helped find it. I wouldn’t have found my belongings.
Response from Property: Thank you for taking the time to share your feedback. We’re sorry to hear that aspects of your stay did not meet your expectations.Our hotel is located on the southern fringe of the city centre, and this is reflected in our listing and pricing; however, we understand this may not suit every traveller. We also regret that noise from events impacted your experience — this is certainly not the impression we aim to leave, and we appreciate you bringing it to our attention.We’re concerned to hear about your comments regarding lost property and difficulty contacting reception. Our team takes guest belongings and communication very seriously, and we’re pleased to hear that your items were ultimately recovered. We will be reviewing this internally to ensure we improve our processes going forward.Thank you again for your feedback, as it helps us identify areas where we can do better.
Zen Ang
Parkside King
Stayed in Apr 2025
Business traveller
170 reviews
10/10
Outstanding
Posted on May 31, 2025
Very nice hotel with comfortable bed and pillows. There are a few restaurants nearby with delicious food. Will recommend for stay.
Response from Property: Thank you for your outstanding review. We’re pleased to hear you enjoyed the comfortable bed and pillows, as well as the nearby dining options. We truly appreciate your recommendation and look forward to welcoming you back again.
AUSSIETRAVELLER
Cityside King
Stayed in Feb 2025
Couple
20 reviews
10/10
Outstanding
Posted on Mar 25, 2025
Amazing hotel for our getaway. Clean, modern, fresh and stylish. Incredible pool, fantastic location. Super happy!!! Thankyou!!
Response from Property: Thank you for your amazing review! We’re thrilled to hear you enjoyed your getaway and loved the clean, modern rooms, pool, and fantastic location. Your kind words truly mean a lot, and we hope to welcome you back again soon.
Anonymous User
Parkside King
Stayed in Feb 2025
Travelling with friends
116 reviews
8.0/10
Very good
Posted on Mar 15, 2025
Pleasant hotel located near the city center. Tram station nearby with free fare to the city. Friendly and helpful staff. Small breakfast buffet with one free cup of coffee. To recommend
Response from Property: Thank you for your lovely review. We’re pleased to hear you enjoyed our convenient location with easy tram access to the city, as well as the friendly and helpful service from our team. We also appreciate your comments on the breakfast offering. Thank you for recommending us, and we hope to welcome you back again in the future.
Maiara Rocha Rodrigues
Cityside Twin
Stayed in Feb 2025
Solo traveller
18 reviews
10/10
Outstanding
Posted on Mar 25, 2025
Amazing hotel. And very close to the city. And beautiful park around the area.
Response from Property: Thank you for your outstanding review. We’re delighted to hear you enjoyed your stay and appreciated our close proximity to the city, as well as the beautiful park surrounding the area. We truly appreciate your kind feedback and hope to welcome you back again soon.
Guest User
Parkside King
Stayed in Aug 2024
Travelling with friends
3 reviews
10/10
Outstanding
Posted on Sep 23, 2024
Hotel has good rooms that are modern and clean. Bar and drinks facilities really good. Restaurant food was really good. Great outdoor pool and relaxation area for those inclined. Highly recommend staying here with close location to inner city Adelaide
Response from Property: Thank you so much for your kind words! We're thrilled to hear you enjoyed our modern rooms, bar, and restaurant. It’s great to know you made the most of our outdoor pool and relaxation area as well. We appreciate your recommendation and hope to welcome you back for another stay in the future!Ronu-Front Office Manager
Guest User
Parkside King
Stayed in Nov 2023
Couple
3 reviews
10/10
Outstanding
Posted on Dec 30, 2023
Hidden gem edge of the CBD. Very well refurbished older building with nice rooms, bar and amenities.
Response from Property: Thank you for your outstanding review. We’re delighted to hear you enjoyed our location on the edge of the CBD and appreciated the refurbished building, comfortable rooms, and onsite bar and amenities. We truly appreciate your kind feedback and hope to welcome you back again soon.
Steven Fairney
Parkside King
Stayed in Jun 2023
Couple
2 reviews
8.0/10
Very good
Posted on Aug 11, 2023
Stayed for an event just out of the city. It is in the process of being renovated. We liked the room and got taken care of. Room was nice and clean.
Response from Property: Thank you for your review and for choosing to stay with us while attending your event. We’re pleased to hear you enjoyed the room and found it clean and comfortable, and that our team took good care of you during your stay. We appreciate your patience while renovations are underway and hope to welcome you back again in the future.
joyzzz_
Cityside Twin
Stayed in Jan 2026
Travelling with friends
22 reviews
10/10
Outstanding
Posted on Mar 3, 2026
Don't miss this gem of a hotel! The balcony view is so amazing, I wanted to set up my camera and take pictures 24/7! Adelaide is a city of ever-changing colors, and during my three-day stay at Alba, I witnessed different sunrises and sunsets every day. The hotel's location is convenient; it's a 20-minute taxi ride to and from the airport, and bus and tram stops are within walking distance, making it easy for those without a car to get around. The hotel rooms are clean and tidy, and honestly, they're some of the largest rooms I've stayed in in Australia. One even had a balcony – you could practically join an evening poolside party! The hotel staff were all friendly and welcoming, and the breakfast was fantastic. Although it didn't change much each day, the variety was amazing! 😏
Original textTranslated by Google
Response from Property: Thank you so much for your outstanding and beautifully detailed review. We’re truly delighted to hear how much you enjoyed your stay with us and that the balcony views, spacious rooms, and ever‑changing Adelaide sunrises and sunsets made such a memorable impression.It’s wonderful to know you appreciated our convenient location, easy access to public transport, and proximity to the airport, as well as the cleanliness and generous size of our rooms. We’re especially pleased that our team’s warm hospitality and the breakfast variety added positively to your experience — your kind words will be shared with the staff.Thank you again for choosing to stay with us and for recommending our hotel so highly. We hope to have the pleasure of welcoming you back again in the future.
RaySun1983
Stayed in Apr 2026
Business traveller
6 reviews
4.0/10
Posted on May 14, 2026
I rarely write bad hotel reviews, but I have to this one. I came to Adelaide for the Australian Tourism Fair, and because Tourism Australia arranged for local Australian buyers to stay at this hotel, I didn't think much of it and booked it based on my trust in Tourism Australia. Upon checking in, I realized the location was rather remote, but thinking it would just mean getting up early, I didn't pay much attention. During check-in, the Indian staff at the front desk were very impatient with Chinese guests who didn't speak much English. But what I found most outrageous was that after I entered my room and was sitting on the toilet, an employee simply opened the door and stared me in the eye. When I later contacted Ctrip customer service about this, the hotel refused to acknowledge it. The next day, I requested a full refund, but the hotel refused outright. On the third day, when I went to attend the fair, I was informed that my room had been checked out and I was asked to go back and pack my luggage. Since I couldn't leave the venue, I had no choice but to ask the hotel to pack my luggage for me. When I went back to collect my luggage, all my clothes had been haphazardly stuffed into my suitcase. My suit and shirts were all crumpled and wrinkled. This is one of the few truly unpleasant hotel check-in experiences I've encountered in my more than twenty years of business travel. I will not only leave a negative review here, but I will also file a complaint with Tourism Australia.
Original textTranslated by Google
Response from Property: Dear Guest, thank you for taking the time to share your feedback. We sincerely apologies that your experience did not meet expectations, particularly regarding the room and your interaction with our team. We understand your concerns and regret any inconvenience caused. As your early check-out request had been confirmed, the room was prepared for departure in line with our occupancy commitments. When you later requested to extend your stay, unfortunately the hotel was fully booked, and we were unable to reinstate the room, which is why your luggage had been brought down. We are sorry for any frustration this caused, and your comments have been noted for internal review. Kind regards, Pranshu Patel Duty Manager
Guest User
Cityside Twin
Stayed in May 2025
Family
7 reviews
7.5/10
Posted on Jun 30, 2025
Bring your own sleeping slippers and toothbrush. The location is very good.
Original textTranslated by Google
Response from Property: Thank you for your feedback. We’re glad to hear you found the location very convenient. We appreciate your comment regarding amenities and will keep this in mind as we continue to improve the guest experience. We hope to welcome you back again.
Guest User
Parkside King
Stayed in Feb 2025
Solo traveller
27 reviews
7.5/10
Posted on Mar 17, 2025
The hotel was OK, but unfortunately, the breakfast included only one cup of coffee, which isn't OK. Furthermore, the breakfast lacked variety and was the same every day. Furthermore, the deposit on my credit card wasn't released, and the money was debited after I left. It's a huge mess.
Original textTranslated by Google
Response from Property: Dear Guest, thank you for taking the time to share your feedback. We are pleased to hear that your overall stay was satisfactory; however, we sincerely apologise for the concerns you experienced with the breakfast offering and any misunderstanding regarding inclusions. We also regret the inconvenience caused regarding the deposit, as release times can vary depending on the bank, but we understand how this can be frustrating. Your feedback has been shared with the team for review and improvement, and we appreciate you bringing this to our attention. We hope to have the opportunity to welcome you back for a more seamless experience in the future. Kind regards, Team Hotel Alba Adelaide.