171lukas
August 26, 2024
Where to start? First impression and last impression? Reluctant reception staff. We paid for two rooms for five people. I asked the receptionist if we could have rooms next to each other? The answer is negative. We paid a daily tax of 10E per room per day, so I expect to be able to use all hotel services including accommodation. Unfortunately, you have to leave the room at 11 AM and you have to spend your time anywhere else until 6:30 PM. The luggage room is too small to fit all the luggage of all the departing people, so those unlucky enough to not fit in this room have to leave it in an unguarded corner. So where to spend time on the last day? Theoretically on the beach or by the pool, but you have nowhere to change, the receptionist referred us to the toilets. There is a shower, but you can't change clothes when it's dry (wet floor), and you're afraid of catching mold. I would rather see the hotel as a better three-star hotel, it is definitely not a five-star hotel. As far as I can compare, we were in one hotel in Crete, which was marked with four stars, and there it was much better, more modernly equipped rooms, in better condition and definitely better food. The hotel is long past its prime and the rooms would need major renovation. 1) It would definitely be necessary to paint the rooms and bathrooms, there are water maps on the ceiling and the paneling and the bathtub is unprofessionally plastered over. 2) In general, the equipment of the room is outdated and out of date, even an ordinary clothes dryer is missing. 3) Upholstered headboards probably haven't been cleaned since they've been there. Because there are greasy stains from the heads of the previous occupants of the rooms, which is disgusting. 4) Ants in the room, ants in the toilet. 5) In the communal toilets, the speaker, which is long dead, emits posthumous sounds instead of music. 6) The air conditioning vents in the lobby or restaurant condense heavily, so if you want to make a coffee or sit under an air conditioning vent, water will drip on you. Because of this, the vents are rusty and the plaster around them is peeling off. 7) Forget about Wifi in the room, or prepare a 50E refundable deposit for renting a router. 8) Wifi should work only in the lobby by the reception, unfortunately I rarely connected to it due to the large number of people. 9) Pools and waterslides also look better in photos than they actually are. 10) Apart from the first and last day, we had to deal with power outages here, even four times in one day. It's not very pleasant when you're sitting down to breakfast and suddenly you can't see your plate. Then you wait 3/4 hours before they start the diesel generator. The hotel is not entirely to blame for this, on the other hand, there are so many buildings here and you won't see a single solar panel on the roofs as a possible source of electricity in case of blackouts. Food: Monotonous breakfast without variation - omelets, scrambled eggs, cheap sausages, sa