Fairfield by Marriott Agra Reviews

Response from Property: Dear Guest,Thank you for choosing Fairfield by Marriott Agra for your recent stay and for taking the time to share your valuable feedback. It is truly rewarding to know that you had a pleasant experience with us.We are especially delighted by your kind words about our central location and the buffet breakfast. Your appreciation is a wonderful encouragement for our team, who strive each day to provide comfort, convenience, and memorable dining experiences for our guests.At Fairfield by Marriott, we are committed to delivering warm hospitality and uncomplicated comfort, ensuring every stay is both relaxing and enjoyable. Your feedback inspires us to continue exceeding guest expectations.We sincerely look forward to welcoming you back again soon for another delightful stay.Warm regards,Amit Kumar MehtaHotel ManagerFairfield by Marriott Agra

Response from Property: Dear Guest,Thank you for sharing your feedback. We are truly sorry to hear about your disappointing experience and regret that we fell short of your expectations.Please accept our sincere apologies for the cleanliness concerns and the service experience you described. This is certainly not reflective of our standards. The issue regarding the slippers is especially concerning, and we will be addressing this with our housekeeping team immediately to ensure such lapses do not occur again.Your comfort and satisfaction are extremely important to us, and we would appreciate the opportunity to speak with you directly so we can better understand the situation and take corrective action.We hope you will consider giving us another chance to provide you with the quality stay you deserve.Warm regards,Amit Kumar MehtaHotel ManagerFairfield by Marriott, Agra

Response from Property: Dear Guest,Thank you for sharing your feedback. We are delighted to hear that you found the hotel clean and easy to reach. Your satisfaction is important to us, and we’re glad your stay was comfortable.We look forward to welcoming you again soon.Warm regards,Amit Kumar MehtaHotel ManagerFairfield by Marriott, Agra

Response from Property: Dear Guest,Thank you for choosing Fairfield by Marriott Agra and for taking the time to share your thoughtful feedback regarding your recent stay.We are delighted to know that you appreciated our team, comfortable room, and the quality and variety of our international breakfast offerings. Your kind words are truly encouraging for all of us.At the same time, we sincerely regret the discomfort caused due to the temperature in the breakfast area. Please be assured that your feedback has been shared with the concerned team for review and necessary adjustments to enhance guest comfort.We truly value your feedback and look forward to welcoming you back soon for an even more pleasant and seamless experience.Warm regards,Amit Kumar MehtaHotel ManagerFairfield by Marriott, Agra

Response from Property: Dear Guest,Thank you for taking the time to share your detailed feedback regarding your recent stay at Fairfield by Marriott Agra. We sincerely regret that your experience did not meet the standards you rightfully expect from a Marriott property.Please accept our apologies for the concerns you faced related to room cleanliness, bed linen condition, and the upkeep of the bathroom areas. This is certainly not the experience we aim to deliver, and your comments have been shared with our Housekeeping leadership for immediate review and corrective action, particularly regarding linen quality and hygiene standards.We are also sorry for the inconvenience caused due to the room allocation mismatch and the unfulfilled requests for slippers and an extra bed. While high occupancy did limit our flexibility, we acknowledge that follow-up and communication should have been handled more proactively, especially regarding the proposed room change the following day.We do appreciate your kind words about our team being polite and helpful, and at the same time, we take your feedback on service gaps very seriously. Please be assured that your observations will be used as a learning opportunity to strengthen our service consistency and attention to detail.Your feedback is invaluable to us, and we truly hope you will allow us another opportunity to restore your confidence in Fairfield by Marriott Agra with a much-improved experience in the future.Warm regards,Amit Kumar MehtaHotel ManagerFairfield by Marriott Agra

Response from Property: Dear Guest,Thank you for sharing your feedback with us.We’re glad to know that you found the direct connection to the shopping mall convenient, especially for quick supermarket visits—this is indeed a feature many of our guests appreciate.However, we sincerely regret the inconvenience caused by discarded room service trays being left outside guest rooms throughout your stay. This is certainly not the standard of cleanliness and attentiveness we strive to maintain. Your feedback has been shared with our housekeeping and in-room dining teams to reinforce timely clearance and closer monitoring of the corridors.We truly appreciate you bringing this to our attention, as it helps us improve our service standards. We hope to have the opportunity to welcome you back and provide you with a much more seamless and pleasant experience.Warm regards,Amit Kumar MehtaHotel ManagerFairfield by Marriott, Agra

Response from Property: Dear Guest,Thank you for choosing Fairfield by Marriott Agra and for sharing such a thoughtful review of your stay.We are delighted to know that you had a great overall experience and that our team was able to make your arrival on a cold night more comfortable by promptly arranging an oil-filled heater. It’s also wonderful to hear that you found your room clean, spacious, and comfortable, and that your shower experience met expectations.We sincerely regret the inconvenience you faced with the iron and truly appreciate you bringing this to our attention. Your feedback has been shared with the concerned team so that the equipment can be checked and improved to prevent any such issues for future guests.We’re especially pleased that you found our checkout process flexible and accommodating after your Taj Mahal tour—ensuring guest comfort and convenience is always a priority for us.Thank you once again for your kind words and for recommending our property. We truly look forward to welcoming you back on your next visit to Agra.Warm regards,Amit Kumar MehtaHotel ManagerFairfield by Marriott, Agra

Response from Property: Dear Guest,Thank you for sharing your kind feedback about your stay at Fairfield by Marriott Agra.We are delighted to know that you had an excellent stay and that our reception team was able to assist you promptly with an early check-in. It is also wonderful to hear that you found your room modern, clean, and comfortable.Your recommendation means a great deal to us, and we truly appreciate your trust in Fairfield by Marriott. We look forward to welcoming you back for another pleasant and memorable stay.Warm regards,Amit Kumar MehtaHotel ManagerFairfield by Marriott, Agra

Response from Property: Dear Guest,Thank you for sharing such a wonderful review! We’re delighted to know you had an enjoyable three-night stay and appreciated our friendly staff, thoughtful services, and overall value for money. It’s great to hear that the complimentary laundry and extended check-out added to your comfort.Your kind recommendation means a lot to us. We look forward to welcoming you back soon for another smooth and memorable stay at Fairfield by Marriott Agra.Warm regards,Amit Kumar MehtaHotel ManagerFairfield by Marriott Agra

Response from Property: Dear Guest,Thank you for sharing your feedback. We are delighted to hear that you enjoyed our friendly staff, spacious rooms, and dining experience, as well as our safety measures and convenient location.We sincerely apologize for the issues you faced with the cleanliness of the hall floors and the sink in your room. Your comments have been shared with our housekeeping and maintenance teams to ensure these are addressed promptly.We look forward to welcoming you back for an even better stay experience.Warm regards,Mr. Amit Kumar MehtaHotel ManagerFairfield by Marriott Agra

Response from Property: Dear Mr. Ketan,Thank you for sharing your wonderful feedback! We are delighted to hear that you had a fantastic stay and that our team, rooms, and location met your expectations. Your kind words mean a lot to us, and we truly appreciate your recommendation.We look forward to welcoming you back for another relaxing and hassle-free experience at Fairfield by Marriott Agra!Warm regards,Amit Kumar MehtaHotel ManagerFairfield by Marriott Agra

Response from Property: Dear Guest,Thank you for your wonderful feedback. We’re delighted to know you had an amazing experience and enjoyed our hospitality, food, and convenient location near the Taj Mahal. Your kind words about our team and facilities truly mean a lot to us.We look forward to welcoming you back for another memorable stay soon.Warm regards,Amit Kumar MehtaHotel ManagerFairfield by Marriott Agra

Response from Property: Dear Guest,Thank you for taking the time to share your experience at Fairfield by Marriott Agra. We are delighted to hear that you enjoyed the cleanliness of the hotel, spacious rooms, the gym facilities, and found our staff friendly.We sincerely apologize for the delays you experienced with your meal and the card payment issue, as well as for any inconvenience caused by the hotel’s surroundings. Your feedback has been shared with the relevant teams to ensure improvements in our service and processes.For any further assistance or to discuss this matter personally, please feel free to connect with Mr. Dhananjay Singh, Asst. F&B Manager, at +91 92581 59518.We hope to have the opportunity to welcome you back and provide an even better experience in the future.Warm regards,Amit Kumar MehtaHotel ManagerFairfield by Marriott Agra

Response from Property: Dear Mr. Lim,Thank you for your wonderful feedback and recommendation. We are delighted to know you enjoyed our service, well-trained team, delicious breakfast, and the personal attention from our Chef. It’s also great to hear that our strategic location and cleanliness added to your overall experience.Your kind words motivate us to keep delivering exceptional hospitality. We look forward to welcoming you back soon to Fairfield by Marriott Agra.Warm regards,Amit Kumar MehtaHotel Manager