Hotel Pallanza by LVG Hotel Collection

Outdated, tired with no more than 3star hotel amenities,service, and equipment in the rooms.TV didn't work properly, no restaurant in the hotel,,no kettle to make a cup of tea in a room Basic breakfast with not much choice and unpleasant girl Angela with not much of customer service skills.Would only recommended for max one stay if you stuck.The reception stuff are very nice ,went out of the way to sort the problems and make our stay bit more comfortable. Thank you,

We stayed for 2 nights on the 4th floor in a large room with two sets of doors opening to spectacular views of the lake. A side window also opens to the mountains and beyond. Room well appointed, bed very comfortable and bathroom clean and fresh. The breakfast is excellent and more than an adequate way to start any day. The front reception staff went over and above superior service and overall our stay was an enjoyable and memorable experience. I HIGHLY recommend this hotel.

From the moment we entered the hotel we were greeted with friendly staff who took the time to explain how to get the best from where we were staying. There was a lift to our 3rd floor room and although the basic price was very clean and comfortable with a large ensuite bathroom. Our room was cleaned every day we were there and the bed made. The jewel of the hotel's crown is their breakfast which is superb: salads, meats, eggs, cheeses, fruit, yoghurts and best of all a great selection of pastries, tarts and pancakes. The waiters are attentive and always helpful. The hotel is in a great location, right on the lakeside frontage and is a minute's walk away from the ferries. Perfect! Visit the Borromean islands, Villa Taranto and Laveno for the trip up the mountain.

We wanted to finish our trip through Italy with a nice and luxurious place, so we booked this 4 star hotel. It turned out to be the worst one we had. You can tell this once was a place filled with luxury, but unfortunately that was something from the past. The hotel is definitely in need of renovation. The rooms are old and outdated. Not classic in a charming way, but things are just broken down and worn off. The mattress was really sagging what gave us the feeling of rolling out of bed. The minibar isn't being refilled and the bathroom was a bit smudgy. Don't be fooled by their website. They won't let you choose a scent and you want get a pillow menu by entering the hotel. By addressing the sagging mattress the solution was to turn it around, since there wasn't really a problem according to them. At the breakfast there was a lot to choose from. Not very fresh and not of a good quality but the variety was really nice. If you order coffee or cappuccino they will make you a really good one. The coffee was for sure the best thing of the hotel! Also most of the people working at the hotel were really nice and friendly as well. Especially the two men at the breakfast. The location of the hotel is perfect. We booked a room on the lake side. The view was stunning, this is a great benefit as well.

Perfectly situated with full lake view. Dedicated host (Stefano) and team. Exquisite breakfast room and bar. Grand central hall and elevator. Classic rooms with lake view and boutique style decoration. Perfume scent and pillow selection. Verbania is a quaint little town with lots of restaurants and the Pallanza hotel is its central jewel. Loved discussing Schopenhauer with Stefano.

We chose Pallanza over Intra when deciding where to stay The hotel is on a quiet street facing the lake so easy for swimming so this is a huge positive There is a Bar / Restaurant beside hotel which has seats so a nice place for a coffee or drink or food but reports were food was average here The ferry stop is literally 100 m from front door to go island hopping so very convenient Hotel rooms seem varied in size We had a lake view which was nice 4 floors so go to highest if possible We were a room on first floor Staff are friendly and helpful My only BIG complaint is the Air conditioning is only operational in June , July & August which seems a little ridiculous when it was 29 degrees on October 1st If had said this on *********** but i had missed this As lake view rooms face lake they get extremely hot during day I would suggest that they leave shutters shut during day either before you arrive or that the cleaner closes after cleaning or you will return to a furnace every evening It was regularly like a furnace ! We were a very large group here for a wedding and everyone said the same thing Charge a little more and provide Air Con especially when temperature is over 22 degrees outside Rooms were quiet but a little noise can be heard from street if you are on first floor There are 3 options for Parking . Pay €20 a night right beside hotel , free open carpark a short walk away or free on street parking if you can find any Overall it was an enjoyable stay in Hotel Pallanza