Insight Resort Ahangama - S&S Other Certified

Insight Resort Ahangama - S&S Other Certified Reviews

Insight Resort Ahangama - S&S Other Certified

No 67 Matara Rd, Ahangama, Southern Province, 80650, Sri LankaView Hotel Details
Insight Resort Ahangama - S&S Other Certified
Insight Resort Ahangama - S&S Other CertifiedInsight Resort Ahangama - S&S Other CertifiedInsight Resort Ahangama - S&S Other Certified
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Insight Resort Ahangama - S&S Other Certified Guest Reviews

4.3/5
Very Good
28 review
Verified reviews
Location4.4
Amenities4.3
Service4.3
Cleanliness4.3
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All reviews(28)
Positive reviews(17)
Reviews with photos/video(9)
Negative reviews(1)
Guest User
Budget non sea view
Stayed in Apr 2023
Solo travellers
10 review
4.7/5
Amazing
Posted on May 7, 2023
Great! The best breakfast in the area, clean and comfortable everything worked.
Jaroslaw
Deluxe Sea View with Balcony
Stayed in Nov 2023
Family
17 review
4.0/5
Very Good
Posted on Dec 12, 2023
Very helpful service.
Guest User
Deluxe Sea View with Balcony
Stayed in May 2022
Solo travellers
12 review
5.0/5
Outstanding
Posted on Jun 15, 2022
Stunning views. Service is outstanding. A real gem in Sri Lankan hospitality.
Response from Property: Dear Resort guest,Thank you for staying with us at the Insight resort and for sharing your feedback on CTrip.comWe are pleased to receive great comments and a very good rating of 5 out of 5 for all the categories.We are proud of your fantastic naming for us “ Real gem in Sri Lanka”Thank you for being a brand ambassador. Thank you and hope to see you again. The management
Guest User
Deluxe Sea View with Balcony
Stayed in Nov 2024
Travel with friends
14 review
4.2/5
Very Good
Posted on Dec 30, 2024
The hotel is in a great location, right by the sea. You can see surfers and swim directly in the sea. The swimming pool in the backyard is also very large, but the facilities are relatively old and the staff speak loudly in the corridor.
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Thank you for taking time to share your feedback with us regarding your recent stay. We are delighted to hear that you enjoyed our fantastic seaside location and the beautiful views of surfers and the ocean.We appreciate your comments about the backyard pool and will certainly take your concerns regarding the facilities into consideration. We are pleased to inform you that we are currently undergoing renovations to enhance our amenities and ensure a more comfortable experience for all our guests. Additionally, regret any disturbances caused by staff in the corridors. We are addressing this matter with our team to ensure that your comfort and peace during your stay are prioritized.We would be honoured to welcome you back to Insight Resort in the near future. Thank you.- The Management -
Chris
Standard No Sea View
Stayed in Apr 2024
Travel with friends
1 review
4.7/5
Amazing
Posted on Jun 17, 2024
The hotel is in a good location, the room is spacious, and fruits are provided. The price of dinner in the restaurant is medium. Unfortunately, it comes with a 10-minute massage per person, but there is only one masseur. This needs to be improved because it rained heavily on the day we arrived and the outdoor swimming pool was unavailable.
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Response from Property: Dear Valued Guest,Thank you for your review and for highlighting the positive aspects of your stay with us, such as the well-maintained property, spacious room, and complimentary fruit. We are glad you enjoyed these features.We appreciate your feedback regarding the massage service. We would like to clarify that it’s a complimentary welcome gesture for our guests. We understand that the availability of the masseur can be a challenge, and we are working to improve the efficiency of this service.Regarding the outdoor swimming pool, we prioritize the safety of our guests and unfortunately, due to the heavy rain on your arrival day, the pool was closed for safety reasons. We hope you will consider staying with us again on a future visit, and we would be happy to assist in planning a visit during better weather conditions.Thank you.The Management
Guest User
Standard No Sea View
Stayed in Aug 2024
Solo travellers
60 review
5.0/5
Outstanding
Posted on Oct 7, 2024
Everything is good. The swimming pool is big and clean.
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Thank you for choosing to stay at Insight Resort and for awarding us top marks.! We are delighted to hear that you loved your experience with us.Your satisfaction is our top priority, and we’re thrilled that we could provide you with a wonderful stay. We truly appreciate your support and hope to welcome you back for another fantastic experience in the future!Thank you.- The Management -
Guest User
Standard No Sea View
Stayed in Jun 2023
Travel with friends
12 review
5.0/5
Outstanding
Posted on Jul 24, 2023
The environment is first-class, it is a good place for a vacation, and the staff are very friendly and enthusiastic! We used the taxi app Pick Me to take a taxi in Galle, and then took the bus to Mirissa. In fact, as long as it is not the rush hour, the conditions of their buses are passable. Much cleaner than India, maybe there will be surprises
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Yerushi D
Stayed in Jan 2025
Family
5.0/5
Outstanding
Posted on Feb 19, 2025
We had a wonderful stay at Insight Resort which is a wonderful beachfront getaway with warm hospitality and a relaxing atmosphere. The staff is incredibly friendly and attentive, making you feel right at home. The location is perfect, with a beautiful beach just steps away, ideal for both relaxing and surfing. The rooms are comfortable, offering stunning ocean views, and the food is delicious with a great mix of local and international flavors. Whether you're looking for adventure or just want to unwind by the sea, this resort is a fantastic choice. Thank you to the wonderful team for making our stay truly a memorable one.
Response from Property: Dear Valued Guest, Thank you so much for your kind words and for taking the time to share your experience at Insight Resort. We are thrilled to hear that you had a wonderful stay and enjoyed our beautiful beachfront location, warm hospitality, and the relaxing atmosphere we strive to create for our guests. It warms our hearts to know that our staff made you feel right at home and that you found your room comfortable with stunning ocean views. We take great pride in offering a delicious mix of local and international flavors, and we are delighted that you enjoyed your meals. Your feedback inspires us to continue providing exceptional service, whether you’re looking for adventure or a tranquil escape by the sea. We can't wait to welcome you back for another memorable getaway! Thank you - The Management -
Navigator55031413971
Stayed in Jan 2025
Travel with friends
5.0/5
Outstanding
Posted on Feb 18, 2025
We stayed in this hotel for 2 nights. We received a cold cleansing towel and a glass of juice on arrival. The reception was very pleasant.  We arrived too early to check in but was allowed to use the pool and / or beach. Our room was ready for us 2 hours early, so we were able to check in. The pool area is pleasant with plenty of sun loungers. The pool was very clean. There is a private beach area, which is used as a volleyball pitch. In my opinion, it would lend itself much better to additional sun lounging area. In the time we stayed, there was no volleyball played, and in fact, the net wasn't even up, so it was wasted space, which was unusable due to the lack of shade. The room was pleasant enough. We had a ground floor room with access to a small private seating area. We could also access the beach and pool from leaving our terrace except it was not possible to lock the door from the outside. It would have been useful if the key worked on both doors. The room was adequately clean and water, tea and coffee supplied free of charge. There was a mini bar available at extra cost. The grounds are kept very tidy and there was plenty of staff around to help with anything you needed. The breakfast is plentiful and a good selection. We were staying over Independence Day and the hotel was putting on a show of ceremonial dance and music, together with traditional Sri Lanka food (buffet style), for additional  cost. We booked a table. On seating at our table the drinks menu was offered but we were told that no alcohol was being served in observation of Independence Day. To have no alcohol was not a problem,  however it would have been good to know that this was the case. The food and selection was good. Sadly the layout of the event hadn't been executed to the best ability.  The act was performed around the pool area, where there was one large table (I later found out that this table was exclusively hotel corporates) all other tables were set up on the private beach/volleyball pitch and couldn't see most of the performance as there were palm trees between the performance and the tables. Also the act seemed to perform for the one and only table set up at the pool area. The performance was mildly entertaining at best. A bonfire had been lit on the beach, and whilst impressive at first, we all then became consumed in smoke and the fire had to be put out. With all that in mind, we wouldn't have booked the dinner. There is a long list of 'don't's, which I understand but feels very no, no, no, no. It would be received kindly to read "we would ask guests to refrain from; " With all that said, the room was clean,  the beds comfortable and the general vibe and atmosphere at the hotel was very friendly. The hotel is in walkable distance of a number of restaurants and convenience shops. A special mention for Melvin,  the Hotel coordinator and our two main Servers;  Sujith and Isuru, who were never far away to help us.  Melvin was extremely helpful and pleasant to c
Explorer27021608368
Stayed in Dec 2024
Travel with friends
5.0/5
Outstanding
Posted on Jan 19, 2025
We stayed here for 2 days & loved every minute spend in this property. Although it's a 3 star property, but over powers many 4 stars as well. Mgr Melvin was very cooperative. He had a YES for everything we said. He arranged a candle night dinner for us on the occasion of our anniversary and it was beautifully decorated on the beach side (photos attached). Chef Iran went out of his way & arranged Indian cuisine for us. It was yummilicious and amazing service done by Shehan and Isuru. He even arranged a bonfire for us. Overall it was a superb experience. All hail to the Manager Melvin and the entire hotel staff. Would definitely recommend everyone going to Mirissa to stay at this property.
6/7
Response from Property: Dear Valued Guest, Thank you very much for taking the time to share your wonderful experience at Insight Resort! We are thrilled to hear that you loved every minute of your stay, especially as you celebrate your anniversary with us. It's heartening to know that you found our property to be exceptional and that our team's efforts resonated so positively with you. The entire staff work diligently to ensure our guests have a memorable experience, and your kind words will surely motivate them further. We're delighted that you enjoyed the candlelight dinner on the beach and that the Indian cuisine was to your liking. Creating special moments for our guests is what we strive for, and it’s great to hear that we succeeded in making your celebration memorable. We truly appreciate your recommendation and we look forward to welcoming you back for another superb experience. Thank you. - The Management -
Ali L
Stayed in Dec 2024
Family
5.0/5
Outstanding
Posted on Jan 18, 2025
Fantastic experience. Insights was located right on an incredible surf break which we watched for hours on our balcony. Good resort facilities for a family - pool, buffet, games, beach volley ball and staff very accommodating. Also offers yoga classes and mediation it was the perfect spot to stay with a family
Response from Property: Dear Valued Guest, Thank you for choosing to stay at Insight Resort and for taking time to share your wonderful experience. It’s great to know that you enjoyed our prime location right by the surf break and that you could relax and soak in the incredible views from your balcony. We take pride in offering family-friendly facilities, and it’s delightful to hear that you made the most of the pool, buffet, and games. Our team is dedicated to providing exceptional service, so your appreciation of our accommodating staff means a lot to us. We are also glad that you had the opportunity to enjoy our yoga and meditation classes—it's a perfect way to unwind. We hope to welcome you and your family back for another memorable stay in the future. Thank you - The Management -
Petra E
Stayed in Dec 2024
Solo travellers
5.0/5
Outstanding
Posted on Jan 7, 2025
Amazing middleclass Hotel in the small upcoming town of Ahangama. Located directly at the famous surfspot of „Marshmallow“. The luxury rooms have an overwhelming view on the ocean. Even the standard rooms are beautiful without seaview. The hotel is very clean and all the staff is unbelievable friendly and helpful. Yummy fresh prepared food from the buffet is like a firework for your taste. But best of all for a surfer is that you can check the waves from your bed, grab your board and enter the surfspot directly from the own beach. After surfing you can put your surfboard into a surfrack. If you wanna swim in the ocean, the lovely poolboys will have a look for you because of safety. Nevertheless you have to take care of currents at almost all Sri Lankan beaches, because the open ocean hits the coastline directly. If you really wanna be safe or for kids use the clean pool and play a little bit of waterball. Most of the day you have the hotel and garden for yourself and only sometimes it is busy if the travel groups are there for a short time.
6/9
Response from Property: Dear Valued Guest, Thank you for choosing to stay at Insight Resort and for taking time to share your amazing experience. ! We are thrilled to hear you enjoyed your stay , especially our location directly at the "Marshmallow" surf spot. It's wonderful that you appreciated the views from our luxury rooms, the beauty of our standard rooms, the cleanliness, and the friendliness of our staff. We're also delighted you enjoyed the fresh food from our buffet and the convenience of checking the waves from your bed and accessing the surf spot directly and we appreciate your advice to be mindful of the currents. We hope to welcome you back soon, and we look forward to providing you with an even better experience on your next visit. Thank you. - The Management -
Milin G
Stayed in Nov 2024
Solo travellers
5.0/5
Outstanding
Posted on Dec 11, 2024
Beautiful location. Lovely staff. Fabulous yoga teacher. Close to lots of activities and restaurants. In house service is excellent. Highly recommended. Also a great spot to base yourself to further explore the southern coast of Sri Lanka.
6/10
Response from Property: Dear Valued Guest, Thank you for choosing to stay at Insight Resort and for awarding us top marks.! We're so glad you had a wonderful stay and loved our beautiful location, lovely staff, and fantastic yoga teacher! and that you enjoyed our excellent service. We truly appreciate you recommending us and consider you a valued brand ambassador. Thank you again for your glowing review, and we sincerely hope you'll visit us again soon to further explore the beauty of the southern coast of Sri Lanka. Thank you - The Management -
Guest User
Stayed in Feb 2025
Couples
4.0/5
Very Good
Posted on Mar 26, 2025
The hotel was situated on a beach and it also had a good sized pool. The room was very clean, had a fridge and two bottles of water supplied daily, as well as toiletries. The breakfast was excellent, there was lots of choice and it was cooked extremely well. We loved the hotel, but would not book a room on a Friday or Saturday night in the future because of the bar ILOK opposite the hotel which had music blaring and thudding out until the early hours of the morning. We called reception at 2:15 am and they told us the police have been called. Unfortunately the same music began again on the Saturday evening at 6 pm, but when we went down to complain again & went out, it was much lower when we returned a couple of hours later. Our room was near the road and possibly if you had a room at the back you wouldn’t hear it, but this really did spoil 2 nights of our stay. It is not the fault of the hotel, but still very frustrating. If this had not happened I would have given the hotel 5 stars.
Guest User
Stayed in Feb 2025
Travel with friends
3.0/5
Posted on Mar 25, 2025
A property right at the ocean front. The beach next to the property is rough and rocky. Not ideal for going in the sea. Rooms are spacious. The property is well maintained.A few downsides to the property Our room A. C. - Started leaking water as soon as we checked in and had to call the maintenance team to take care. Our friends had asked for a take away Veg breakfast, but the property packed non-veg and were adamant that we had asked for non-veg though so we all are lifelong vegetarians. At check out they literally barged into the room at 12 noon even though one of my friend was still in the room. Totally unprofessional and rude behavior on some parts. Maybe that's the theme of srilanka, wouldn't stay again for sure.