Long Beach Hotel & Resort

We stayed for 4 nights to visit friends who were at their vacation home near by. Pros: Location on the sea. The housekeeping staff were very friendly. The bungalows were more quiet than the main building. Cons: The rooms are less than basic and furniture very worn. The biggest disappointment was that the kayaks and paddle boards could only be used (or rented) by guests who booked through the French tour operator that has an office there. We booked directly with the hotel and the website notes a "Water Sport Center" and "Being a “near-the-sea” complex it is only natural to accommodate almost all water sports activities" plus". We didn't have a car rental because our plan was to kayak or paddle board to our friends house down the sea wall. This was never explained to us in the pre-arrival communication we had with the hotel. The nice photo of the paddle boarders on the website is bad advertising at least. Not everyone speaks English (most of the staff and guests are French). The breakfast/dining area was extremely hot and I don't think air conditioned since the doors were left open. The outside temperature was pushing 100F. The AC in the rooms turn off during the day without the key card. The first day we return to our room which was hotter than it was outside. It is a stretch to say that the gardens are "well attended" or that it is a "quiet environment."

After reading the reviews, we expected something similar to the photos and descriptions, but unfortunately nothing even close... The hotel staff are very unfriendly, we didn't hear a single greeting during our entire stay, they seem to hate people with all-inclusive wristbands, the waitresses don't even approach them. By the way the staff in this hotel doesnt speak in english- even the simpliest things. The rooms are very messy, dust and someone's hair everywhere. There was often no water in the shower, or it was cold or very hot. If you want to break your back, try sleeping in their beds - I guarantee that your back will hurt for the rest of your vacation :) Food in the hotel was 50/50. Every morning the same breakfast, dinner - a couple of times it was not bad, but other days it was misunderstanding. Last thing, there is nothing to do in this hotel- it seems like old people resort.

We have visited lots of hotels around Europe. This one was worst of all. It is not 4 stars hotel, 2-3 maximum. Rooms are outdated, bathrooms dirty, broken toilets and tiles. You can't have normal shower, water is not running normally, temperature is changing, water goes everywhere on the ground. Beds are terribly uncomfortable, I had pain the whole week. This hotel offers all inclusive, but it's totally not. You can call it full board at max. You can't even get water after 10pm, and during the day, water is only from machine, if you want bottled water - pay. If you want to eat between meals - pay. Snacks are just a joke - dry hard mini sandwiches and some other dry bread. Ice coffee? - pay. Pool was dirty and not safe - broken stairs, tiles. Staff is rude, unfriendly, no one talks in english. Receptionist was on the phone everytime we needed some help, laughing and talking very long time, ignoring us. If you are not french - you are not important, not interesting, just a ghost. No activities during the day and evening. Boring place. Overall we were shocked. I do not recommend this, our vacation were bad and at the very first time we wanted to go home. And I really don't understand people who say it is perfect hotel. These reviews mislead us and we regreted from the first moment about our choise.

Accommodation was really really good! We stayed for 6 days. We were in the all-inclusive programme. Our room was really clean. The mattress could be a bit softer. Our room was partially renovated and there weren't enough wardrobes for my husband, me and our baby daughter. As for the food, it was tasty. It had a great variety of stuff. Also the chef made extra food without any salt for our daughter and we weren't charged extra for this. The staff were very polite! I would recommend it for sure!

I was pleasantly surprised with the hotel. I am usually afraid of resorts that work with big tour operators but this hotel did not compromise on service, quality and friendliness. The room was spacious, lovely view to the sea. Pool is amazing and quite large. Dinner buffet and breakfast had good variety and food was tasty. Staff is very friendly and helpful. Overall good value for money.

We arrived on a Thursday not really expecting very much. We were very shocked. The rooms were normal but the restraunt food was somthing else. I travel all year round for work and it's very rare to find hotel food with this quality it was amazing. The staff were all so professional.we are definitely going back for another visit. Food was the quality you get in hotels in Dubai