Guest Reviews of Renaissance Aix-en-Provence Hotel
9.1/10
Great
128 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.1
Amenities9.0
Service9.2
Cleanliness9.2
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All reviews(128)
Positive reviews(26)
Reviews with photos/video(7)
Awesome rooms(7)
Great location(7)
Clean and tidy(5)
Delicious breakfast(5)
Clean pool(4)
Negative reviews(2)
CyanCG
Family Double Room
Stayed in Nov 2025
Family
3 review
9.0/10
Great
Posted on Dec 18, 2025
The location is within walking distance of the city centre, and on-site parking is convenient. The only minor drawback was that the shampoo and conditioner were not refilled during our stay.
Guest User
Family Double Room
Stayed in Sep 2024
Family
1 review
10/10
Outstanding
Posted on Oct 31, 2024
I really appreciate the hospitality offered by the staff, and enjoyed my family trip at the hotel.
The indoor swimming pool and the sauna was very relaxing.
I wish I could come to enjoy the outdoor pool in summer.
Breakfast was excellent, and the Napoli pizza right across the hotel was one of the best pizzas in Europe.
Kayliam
Superior King Room
Stayed in Apr 2025
Couple
9 review
10/10
Outstanding
Posted on Aug 15, 2025
Amazing quiet and well located really loved that spot
Guest User
Superior King Room
Stayed in Nov 2023
Business traveller
2 review
10/10
Outstanding
Posted on Dec 15, 2023
Very nice hotel, near to city center.
Room is clean, tidy
Breakfast choice is excellent.
Staff members are efficient & courteous.
Bettychang
Family Double Room
Stayed in Jul 2025
Family
18 review
8.0/10
Very good
Posted on Aug 13, 2025
The staff is good.
Guest User
Superior King Room
Stayed in Mar 2024
Couple
65 review
5.0/10
Posted on Apr 13, 2024
Not a 5 star hotel , this is a standard 4 star big hotel without the luxury of a5 star
Guest User
Superior King Room
Stayed in Apr 2024
Family
1 review
8.0/10
Very good
Posted on Jul 26, 2024
Good hotel for family.
M483485****
Family Double Room
Stayed in May 2025
Travelling with friends
40 review
10/10
Outstanding
Posted on Jun 2, 2025
The room is very satisfactory, with complete facilities, clean and sanitary, spacious and comfortable bed, and good hotel service. The hotel also has a swimming pool, but I didn't have time to experience it. The breakfast is very rich, with a wide variety of snacks and fruits. The restaurant is very warmly decorated. It is a very satisfactory stay experience.
Original textTranslated by Google
실버파이
Superior King Room
Stayed in Jan 2025
Couple
3 review
10/10
Outstanding
Posted on Mar 7, 2025
The location is good, and the valet parking fee is included, so it's cheap and great.
The variety and taste of the bread for breakfast is like a gourmet bakery.
What's unique is that they hung a small painting next to the room lake, which was so cute and stylish and gave off a feeling of something.
I feel good every time I enter the room.
The staff always greeted me with a smile when they came and went, and since it's a Marriott, I had a great time at a cheap 5-star hotel.
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6/7
linkenns
Superior King Room
Stayed in May 2025
Solo traveller
1 review
10/10
Outstanding
Posted on Jun 19, 2025
This hotel is good in the south of France
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M57744****
Family Double Room
Stayed in Feb 2025
Family
4 review
10/10
Outstanding
Posted on Mar 9, 2025
The room is clean and the service attitude is good.
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Guest User
Superior King Room
Stayed in Jul 2024
Couple
1 review
5.5/10
Posted on Aug 12, 2024
I know the hotel from last year and don't know what happened there. Actually a well-located hotel with a pool and its own garage. Unfortunately, it was a bad experience this time. You don't feel welcome when you check in and the line at reception is always long because the staff seem to want to deal with "more important" things than guests. Our room was noisy as it faced the street and was dirty. After complaining, we got a new room, which was quieter but only half the size. The pool was still closed at 10 a.m. and unfortunately, apart from the friendly people from the valet service, I can't think of much that would make me go back to this hotel.
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Jiqimaojiadejiqimao
Family Double Room
Stayed in Jul 2024
Family
43 review
9.5/10
Amazing
Posted on Aug 19, 2024
The room is clean and sanitary, and the bathroom is relatively small. The hotel is not far from the central fountain and can be reached on foot. There is a Chinese restaurant called Wuming Restaurant near the fountain, which is delicious. The hotel's breakfast is extremely cost-effective. If it is not included in the room, it is strongly not recommended.
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sunnyzhang****
Family Double Room
Stayed in Dec 2024
Business traveller
5 review
9.5/10
Amazing
Posted on Jan 13, 2025
The front desk service is very friendly
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Maoxiaomi2020
Family Double Room
Stayed in May 2023
Couple
10 review
8.0/10
Very good
Posted on Jun 19, 2023
The hotel is good, but the fees charged by Ctrip are too high. I booked a hotel for more than 2,100 when I departed from China, but it turned out to be more than 1,800 when I arrived at the hotel. The difference in the hotel reservation in Geneva is more than 400 RMB. It is recommended that everyone can cancel the reservation, arrive at the hotel in advance, and purchase at the front desk after canceling the reservation.