Binhe Huayuan, No.15 Nanchang Road, Aksu City, Xinjiang, ChinaView Hotel Details
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Ji Hotel(Asu' Ke Branch) Guest Reviews
4.9/5
Perfect
1050 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.9
Amenities4.8
Service4.9
Cleanliness4.9
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All reviews(1050)
Positive reviews(1042)
Reviews with photos/video(241)
Delicious breakfast(167)
Friendly front desk staff(117)
Classy environment(84)
Awesome amenities(61)
Convenient parking(61)
Large rooms(34)
Would stay again(27)
Tasty coffee(4)
Negative reviews(8)
chingching2035
Guestroom (2 beds)
Stayed in Mai 2024
Travel with friends
9 review
5.0/5
Outstanding
Posted on 22. Mai 2024
Great hotel. Very clean with everything I need. Will definitely recommend it to friends. Breakfast is also good. The only suggestion for improvement is that the fragrance in the hallway is a little too strong.
Guxxiansheng
Guestroom (2 beds)
Stayed in Mai 2024
Travel with friends
10 review
5.0/5
Outstanding
Posted on 11. Mai 2024
Facilities: The room facilities are complete,
Sanitation: The room is clean and hygienic
Environment: The environment is excellent
Service: Excellent service
Original TextTranslated by Google
Response from Property: Dear guests, thank you for giving us such a high evaluation and thank you for sharing your stay experience with everyone. Xiao Ji is very excited to receive your recognition. With your support and encouragement, Xiao Ji will continue to work hard and do our best to serve every guest. The kettle and cups in the room are sterilized and can be used with confidence. The breakfast time is 8:00-11:00, and the self-service is also very good. Come and taste it next time. If it is inconvenient in the morning, you can also call the front desk and we will deliver it. Xiao Ji wishes you a happy life
adoufuren
Superior Double Room
Stayed in Mai 2024
Family
5 review
5.0/5
Outstanding
Posted on 8. Mai 2024
The ladies were very welcoming. The kids also liked it very much. They asked to stay for another day. However, they had to continue going north. They chose to stay at the Seasons Hotel all the way. Great travel package. Breakfast was also great.
Original TextTranslated by Google
Response from Property: All the joy comes from your recognition of the hard work of all our employees. We are grateful that you chose Ji Hotel Aksu and chose us, giving us the precious opportunity to serve you. We cherish it and are grateful. We will get better and better and go further on the road of creating surprises and pleasures for you. Welcome to stay next time. Manager: Cheng Hongmei
Guest User
Double Room
Stayed in Apr. 2024
Business travellers
2 review
5.0/5
Outstanding
Posted on 21. Apr. 2024
Very satisfied, especially the store manager's careful pick-up and drop-off for marathon runners!
Original TextTranslated by Google
Response from Property: Not every encounter can be a good start, but your true and objective evaluation makes us recognize that this is a wonderful encounter with you. Looking forward to your coming again. Store Manager: Cheng Hongmei
Anonymous User
Superior Double Room
Stayed in Mai 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on 14. Mai 2024
The hotel is very clean, the service is very good, the 65-inch TV is beautiful
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your five-star praise. Parking is convenient at Xiaoji Hotel and is free. No matter how late you return to the hotel, there are always parking spaces. There are many attractions around Aksu. Tacun/Daolang Tribe/Wensu Grand Canyon are all good choices. There is also the Old Street Night Market to visit at night. Shopping around is also very convenient. There are Taibai Shopping Center and a pedestrian street. You can also consult the front desk for details. Xiaoji wishes you a happy life!
Yima
Guestroom (2 beds)
Stayed in März 2024
Business travellers
9 review
5.0/5
Outstanding
Posted on 17. März 2024
The front desk lady was very friendly and helpful. I stayed for two days. It was very good.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for your recognition and love for Xiaoji's staff! Meeting in the vast sea of people is fate. Xiaoji is very excited to meet you and get your recognition! I recommend you to taste our healthy and nutritious breakfast next time. The carefully cooked beef and mushroom toppings plus our freshly made noodles, a bowl will make you full of energy every day. Looking forward to your visit again
Lvxingzhe-Ljpeng
Double Room
Stayed in Febr. 2024
Solo travellers
8 review
5.0/5
Outstanding
Posted on 29. Febr. 2024
The room was upgraded for free, and the receptionist was very friendly and enthusiastic...
The room was very clean and well-equipped, but unfortunately the guest next door was always on the phone and the soundproofing was not very good, so it affected my rest... Of course, it was not the hotel's problem, but the guest's problem.
Original TextTranslated by Google
6/7
Response from Property: Dear guest, thank you for your comments, Xiao Ji. We are very happy to share your experience of staying here. At the same time, we also see our shortcomings. We are really sorry for the soundproofing problem in the room. You can also contact the front desk to solve it as soon as possible. There are also earplugs available at the front desk. If you have special needs next time, you can also inform the front desk in advance. Xiao Ji, thank you for your feedback. I wish you a happy life and look forward to your stay again. We will arrange the room reasonably.
Guest User
Double Room
Stayed in Febr. 2024
Business travellers
2 review
5.0/5
Outstanding
Posted on 29. Febr. 2024
Service: Very patient and enthusiastic
Facilities: Complete facilities, well maintained overall
Sanitation: Very clean!
Environment: Very comfortable, very good
Good
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for choosing to stay at Ji Hotel Aksu, and thank you for your generous compliments. Everything we do is to bring a different stay experience to every guest. We are very happy that you had a good time during your stay. Xiaoji has always been committed to being the most satisfactory hotel for guests. We are really touched by your love and recognition. We will continue to work hard to bring you a more satisfactory and comfortable stay experience every time you stay! Looking forward to your next stay. I wish you a happy life and all the best! Manager: Cheng Hongmei
Anonymous User
Guestroom (2 beds)
Stayed in Febr. 2024
Business travellers
7 review
4.7/5
Amazing
Posted on 27. Febr. 2024
Hygiene: The hygiene is very detailed and clean
Environment: The hotel environment is great and the room is quite spacious
Service: The staff is extremely nice, very enthusiastic and patient. Because it is inconvenient to cut the fruit I bought, they also helped me cut it and put it on the plate. It's great.
Facilities: The room facilities are very new and well maintained overall
The only suggestion is that there are not enough washing machines in the laundry room, and it is too difficult to wait in line. I hope it can be improved😀
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your love for Xiaoji Hotel and for sharing your entire hotel experience. The service staff of Xiaoji Hotel has been trained and treats every guest warmly. Clean and hygienic guest rooms are our standard. You can rest assured to stay. If you have any questions during your stay, just ask the front desk and they will solve them for you quickly. Xiaoji has received the feedback about the inconvenience of washing clothes in the washing machine. I am sorry that I did not pay attention to the needs of the guests in time. If you need to wash clothes during your stay, you can ask Xiaoji service staff to wash them for you and send them to the room. You can also avoid the peak laundry time period and call the front desk in advance. There are more guests doing laundry at night, which will cause a long wait, but as long as you tell any of Xiaoji service staff, we will solve it properly. In addition, you can also put the clothes in the laundry basket and make a note. There is no need to wait in line in person. Xiaoji service staff will help guests wash clothes according to the laundry order. Xiaoji thanks you for your love and support. We humbly accept your suggestions. Xiaoji wishes you a happy life and a different experience next time you stay.
Lai•lvxing
Guestroom (2 beds)
Stayed in Febr. 2024
Family
46 review
5.0/5
Outstanding
Posted on 17. Febr. 2024
I can only say it was great!
It was already dark when we arrived in Aksu. When we checked in, the girl at the front desk saw that we brought two children with us and immediately helped us upgrade the room and sent us breakfast. It felt very friendly.
Every time we passed the lobby, the girls would greet us, and the security guards would also enthusiastically ask if we wanted to open the parking lot door.
Although it was my first time in Aksu, I felt like I was home.
Original TextTranslated by Google
Response from Property: Welcome to the beautiful Aksu, and thank you very much for your comments. Your support and trust in us are our driving force. I believe we will do better and better, and your satisfaction will inspire us to keep working hard. Every facility, every greeting, every service, every detail, and every place of Ji Hotel Aksu are designed to give you a better stay experience. I look forward to meeting you next time and wish you all the best.
Manager: Cheng Hongmei
Mengtibeiluozhuyuan
Double Room
Stayed in Febr. 2024
Business travellers
5 review
5.0/5
Outstanding
Posted on 4. Febr. 2024
The room is clean and quiet, the service provided by the lady is warm and attentive, and the breakfast tastes good too!!!
Original TextTranslated by Google
Response from Property: Dear guests, we are very grateful that you can share your stay experience in your busy schedule. Hygiene and service have always been the most basic requirements. We change and disinfect all the supplies in the room for each guest. The housekeepers will clean every room carefully to ensure that every customer can stay at ease. The rest area in the lobby on the first floor can be used for work and charging. It is also nice to have a cup of coffee while listening to Xiaoji's exclusive music and occasionally chatting with friends. I wish you a happy life. Manager: Cheng Hongmei
Guest User
Guestroom (2 beds)
Stayed in Jan. 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on 29. Jan. 2024
The service was very good. We didn't ask for cleaning the next day, but the cleaner asked if we needed water when we left, and enthusiastically put it in our bag. The front desk was also very warm and thoughtful. I brought my own cake but there was no refrigerator, so they helped me put it in the refrigerator in the lobby for temporary storage. In short, it was very warm and comfortable
Original TextTranslated by Google
Response from Property: Thank you for your praise and 10 points of satisfaction. It is our honor and pride to be recognized by you. In the future, all the staff of the hotel will work harder and innovate continuously. We will serve you wholeheartedly and welcome you to stay next time. Manager Cheng Hongmei
Guest User
Double Room
Stayed in März 2024
Solo travellers
2 review
5.0/5
Outstanding
Posted on 12. März 2024
Nice room
Facilities: Good
Environment: Beautiful
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your evaluation. Because of your support, Xiaoji is what it is today. If you bloom, the breeze will come naturally. If you rise and fall, you will smile peacefully and we can meet in the vast sea of people. There is a laundry room on the underground first floor. I sincerely look forward to your stay again.
Langduhua999
Double Room
Stayed in Febr. 2024
Business travellers
2 review
5.0/5
Outstanding
Posted on 26. Febr. 2024
Clean, delicious food, friendly service
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your five-star review and your support for Xiaoji. The breakfast time of Xiaoji Hotel is 8:30-11:00. The self-service is very convenient. There are bread, buns, corn, fruits and hot dishes. They are all very good. The hygiene is very clean. You can rest assured to stay here and look forward to your visit again.
Guest User
Guestroom (2 beds)
Stayed in März 2024
Business travellers
14 review
5.0/5
Outstanding
Posted on 9. März 2024
Good service and nice breakfast.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your review. Your recognition is the best support and encouragement for us. We hope that our warm and thoughtful service will bring you a good mood. We will continue to serve every guest with our heart. There is a free laundry room on the negative first floor. We look forward to your visit again.