Jannah Hotel Apartments & Villas

Jannah Hotel Apartments & Villas Reviews

Jannah Hotel Apartments & Villas

building 9 Mina Al Arab Rd - Mina Al Arab, Al Riffa, Emirate of Ras Al Khaimah, United Arab EmiratesView Hotel Details
Jannah Hotel Apartments & Villas
Jannah Hotel Apartments & VillasJannah Hotel Apartments & VillasJannah Hotel Apartments & Villas
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Guest Reviews of Jannah Hotel Apartments & Villas

7.8/10
Good
58 review
Verified reviews
Location7.9
Amenities7.8
Service7.7
Cleanliness7.7
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All reviews(58)
Positive reviews(48)
Reviews with photos/video(8)
Negative reviews(2)
Salahaldin
King Studio
Stayed in Jul 2024
Family
2 review
4.0/10
Posted on Aug 24, 2024
The beach and swimming pools are not same place with hotel, need to take transportation to go there
Guest User
Three-Bedroom Pool Villa
Stayed in Jun 2024
Family
7 review
9.0/10
Great
Posted on Jul 14, 2024
Very good place for families vocation
Guest User
One Bedroom Apartment with Garden View
Stayed in Jul 2023
Couples
24 review
10.0/10
Outstanding
Posted on Sep 13, 2023
Good location and quiet place.. more facilities , shops and restaurants around
Guest User
King Studio
Stayed in Mar 2025
Family
2 review
9.5/10
Amazing
Posted on Apr 25, 2025
Traveling to the UAE, we chose the first emirate Rak.. we looked at several areas, but did not regret staying in Mina Al Arab🤩 If you are looking for parties and action, this is not the place))) There are construction sites - all the emirates are under construction, but we did not see any cranes in the sea. Mostly low-rise buildings 👍 There are practically no high-rises. The area wakes up after sunset. Well, now about Janna Hotel Appartaments & Villas)) The Janna Hotel is hospitality, a beautiful embankment, proximity to a wonderful uncrowded beach, at any time from 9-00 to 18-00 a car to the beach and back, sun loungers, bottled water, towels - included. Opposite the hotel there is a clean swimming pool with fresh water!!! Excellent breakfasts, delicious coffee - ask for it instead of granulated / they won't refuse 😅 Cleaning and linen change on request every day, don't expect service without a reminder ☝️ Nora at the buffet is wonderful, Ibrahim (from Cairo) at the bar is a cheerful guy, speaks Russian 🫶🏻, Fazil at the reception is always friendly and customer-oriented. Hasan is a sweetheart 😍 We lived in a large two-room apartment with a kitchen. Next to the hotel there is a supermarket where you can find everything, including meat, seafood, and even Mirotorg products 😄 In general, our beach family vacation in relaxation was a success. Let's go further to Dubai ✌️
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Guest User
Stayed in Apr 2024
Business travellers
2 review
8.0/10
Very Good
Posted on Jun 22, 2024
The room is average, very old and retro. Breakfast is not a buffet but you have to order it.
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Yanchenghe
King Studio
Stayed in Oct 2024
Business travellers
5 review
8.0/10
Very Good
Posted on Nov 8, 2024
Nice environment, average facilities
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Guest User
One Bedroom Apartment with Garden View
Stayed in Sep 2024
Travel with friends
2 review
10.0/10
Outstanding
Posted on Oct 19, 2024
Good, but too few houses
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sEEdAR R
Stayed in Mar 2025
Travel with friends
10.0/10
Outstanding
Posted on Apr 12, 2025
Rooms where I stay was clean and comfortable.. housekeeping service was great and quick. We enjoyed our breakfast lots of variety was in buffet.overall everything was great and owesam.. I enjoyed my stay at jannah hotel. At Ras al khaimah.
Response from Property: Dear Mr. Seedar, Thank you so much for your kind words and for taking the time to share your experience with us! We’re thrilled to hear that you had a comfortable stay at Jannah Hotel in Ras Al Khaimah and that you enjoyed our housekeeping service, breakfast variety, and overall hospitality. A special thank you for mentioning Manish – we’ll be sure to pass along your appreciation to him! We hope to welcome you back again soon for another great stay. Warm regards, Johnny Abou Rjeily General Manager
sandralN9986OD
Stayed in Dec 2024
Business travellers
2.0/10
Posted on Jan 12, 2025
I’ve been here a week and dread the next 3 weeks. Staying in a 1 bedroom sea view apartment after being sold on the sleek videos of the interior and positive reviews. It is not cheap, but I wanted a comfort for a 1-3 month stay. The place is tired and not welcoming. An empty vending machine in the lobby. Booked for a month and when arriving, there was not a single hanger in the closet, one bath towel, no hand towel, face towel or bath mat. The kitchen has the saddest collection of 2 plates, 2 glasses, 2 sets of cutlery, a sad old pan and pot that I do not want to use - no cooking utensils. No dishcloth, nothing to really prepare a meal or do basic tidying. Everything feels sticky and old. Surfaces are stained with permanent sticky marks, mirror has a strange corrosive border. Even when clean (which I’m not sure if it is), it feels dirty. And the noise! Badly insulated apartment provides no relief from the construction on the premises (renovating the front boulevard) - every day. Road noise is not limited to the “garden/road view” apartments. Every night there is racing in the neighbourhood and congregation of motorcycles in the next door parking lot. I’ve not been able to sleep a single night. The neighbours’ chairs scraping across the floor is as if it is inside my apartment. People talking in the hallway, again as if in my apartment. The pool is way across a double road, so not readily accessible, or welcoming. The private beach is a 5 minute drive away (with a building site nearby). The only good thing is smiling staff, but there is only so much they can do with a tired old building trying to pretend it is a high end hotel/apartment with hotel facilities. Not sure if the rest of the place is better insulated, more recently renovated - I do not understand these great reviews.
6/8
Response from Property: Dear Ms. Sandra Thank you for sharing your feedback with us. We sincerely regret that your experience has not met your expectations, and we deeply apologize for the inconveniences you’ve encountered. We are sorry to hear about the issues you’ve faced regarding the apartment's amenities and condition. This is certainly not the standard we strive to provide. Your comments regarding the missing items, kitchen setup, and general upkeep of the apartment have been noted, and we will address them with our team immediately to ensure such oversights are not repeated. We understand your concerns about noise and the construction in the surrounding area, which is unfortunately outside our control. Regarding access to facilities, we apologize if the arrangements for the pool and beach were not clear or convenient. We value your feedback and will work to improve the guest experience in these areas as well. On a positive note, we are pleased to hear that you found our staff helpful and friendly. Your kind words about them are appreciated, and we will continue to focus on providing the best service possible. We truly regret that your stay has not been what you envisioned. If you would like to discuss your concerns further or if there is anything we can do to make the remainder of your stay more comfortable, please do not hesitate to reach out to our team directly and one of our managers is trying to contact you. Warm regards, Johnny Abou Rjeily General Manager
rasalkhaimah2018
Stayed in Nov 2024
Solo travellers
10.0/10
Outstanding
Posted on Dec 1, 2024
I am a resident of Jannah Hotels apartment and it’s an amazing place to live. The hotel team have made my move super easy and couldn’t do more for me. Win and Sachini keep my apartment impeccable and I feel so spoilt! The bed and pillows are the most comfiest ever! Really have nothing but the best to say about Jannah in RAK
Response from Property: Dear Valued Guest, Thank you for your kind words and for sharing your wonderful experience at Jannah Hotels Apartments! We’re thrilled to hear that you’ve found our property to be an amazing place to call home. It’s especially heartwarming to know that Win and Sachini have been providing impeccable service and making you feel truly cared for – we’ll be sure to pass along your compliments to them! We’re also delighted that you’re enjoying the comfort of our beds and pillows – we aim to provide the ultimate in relaxation for all our residents. Your glowing feedback means the world to us, and we’re so grateful to have you as part of the Jannah family in Ras Al Khaimah. If there’s anything more we can do to enhance your experience, please don’t hesitate to let us know. Warm regards, Johnny Abou Rjeily General Manager
Escape55864011273
Stayed in Oct 2024
Solo travellers
10.0/10
Outstanding
Posted on Nov 25, 2024
I have received a wonderful service during my stay and everything arranged very perfectly.Food are very delicious. Special thanks should be given to the staff members of Sachini,Menaka and priyankara for the grate service provided.They are very hard working and supportive.
Response from Property: Dear Valued Guest, Thank you for taking the time to provide us your feedback. We are delighted to read your review and know the wonderful experience you had with us. Your appreciation of our service team is much appreciated and they will definitely receive the recognition they deserve. We look forward to welcoming you back and creating even more Jannah memories. Kind regards, Johnny Abou Rjeily General Manager
Guest User
Stayed in Apr 2025
Other
10.0/10
Outstanding
Posted on May 7, 2025
Villa where our family stay in v17 Delma villa was very nice and amazing. Cleaning wise villa was super.. interior of villas was great And comfortable.. rooms has all the Required amenities..overall everything was amazing.. sea view from the villa is good
Guest User
Stayed in Apr 2025
Other
10.0/10
Outstanding
Posted on May 7, 2025
We are staying janna ras Al khaimah is it very good place and the staff is so friendly and good person the name is Krishna and Sachini the place is good and pool is perfect and big one also it is perfect days there I want go there again really I enjoyed there
Guest User
Stayed in Apr 2025
Other
10.0/10
Outstanding
Posted on May 6, 2025
Krishna,Sachini, Santosh very friendly, very hard workers,left the house clean and smelling fresh. They are always available for the services. They never refuse any works. They talk with respect and always with a smile. They are trustworthy person. They even made the bed in a decorative way.
Guest User
Stayed in Mar 2025
Other
10.0/10
Outstanding
Posted on Apr 25, 2025
The Overall Experience was Absolutely amazing from the custom Bed Arrangement to the Breathtaking Ocean View from our private Balcony, We Enjoyed Our Stay throughly The Staff were Excellent and I Would like to give a special thank you to Ms.Ladylyn, Sachini and Noura aswell as the rest of the Team for Making Our stay so Memorable and Special