Pet-friendly Hotels in Albury

I booked and paid online for this mistake of an experience online at 9:20pm on the night of check-in. The property advertised a 2 br apartment to sleep 4. The booking was confirmed and a message received saying that if check-in was after 8pm reception would be closed and a key would be left out. No key left. So I messaged on the booking channel that we wanted to check in now. A sign on the door with a mobile number said call if reception unattended. I rang the number and received the rudest response I have ever received from a night clerk. The man abused me for waking them up said they would be there soon. An old man appeared and continued his tirade. We should have just left, but the family with children needed a place to stay at 10:15pm and no other booking on the stop on the road from Sydney to Melbourne. The apartment was not available. I was told the man had extended the stay of the previous guest that day and not updated the website availability. He put us in a lesser room which was not the end of the world, and put the extraordinary greeting incident behind us. Anyway, 2 evenings later I get a response to the message on the booking channel which I will quote for complete accuracy: ”What a vey rude person you are! “Wanting to check in now” is not conducive to a response worthy of a reasonable guest. Our terms clearly state our reception closes at 8pm but you thought you could ignore that and be as rude as possible. Not fair and we hope you don’t bother to return because we and every other motel here don’t need your negativity or rudeness.” Just to be clear, the booking was accepted and paid for after the close of reception, but there was no trigger warning on making a 10pm check-in or that it would prompt retaliatory communications from the night clerk 2 nights later (also after reception close!) Most concerning was that the website advertised specific Covid-19 protections, one of which was that they claimed to leave 72 hours between one occupant and the next. However, that representation did not match with what the night clerk told me was his excuse why the room was not available - he told me that the room was not available as there were guests in the room who had extended their stay by one further night and that was the reason he could not honour the booking. If that was true then there was never any 72 hour gap being left between gusts occupying the same room. That made me wonder if the other so-called COVID-19 precautions were simply a marketing statement not a reality. Following the posting of this review the owners have doubled down, sending me emails making reference to my wife and children being of asian (my children are Australian), me being ”portly” accusing me without any foundation of keeping a dog in the room claiming to have CCTV footage and telling me to ”eff off”. CCTV footage in a motel room? What? They still have not refunded the difference between the two bedroom apartment and the single room. I notice that there are

When you stay at Elm Court Motel in Albury, you'll be in a shopping district, within a 10-minute walk of Albury Botanic Gardens and Noreuil Park. This spa motel is 0.4 mi (0.6 km) from Kitabisa Gallery and 0.4 mi (0.7 km) from Murray Art Museum Albury.Take time to pamper yourself with a visit to the full-service spa. If you're looking for recreational opportunities, you'll find an outdoor pool, an indoor pool, and a spa tub. Additional amenities at this motel include complimentary wireless internet access and a picnic area.Enjoy a meal at the restaurant, or stay in and take advantage of the motel's room service. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.Featured amenities include complimentary wired internet access, express check-in, and express check-out. Free self parking is available onsite.Make yourself at home in one of the 31 individually decorated guestrooms, featuring kitchens with refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include electric kettles and free tea bags/instant coffee, and housekeeping is provided daily.

The location is very convenient. The old double-turned house is at least stronger than those board houses.

Ideally located in the prime touristic area of Albury, Albury Cottages promises a relaxing and wonderful visit. Offering a variety of facilities and services, the hotel provides all you need for a good night's sleep. Fireplace, laundromat, car park, family room, BBQ facilities are there for guest's enjoyment. Television LCD/plasma screen, cleaning products, electric blanket, fireplace, linens can be found in selected guestrooms. Take a break from a long day and make use of golf course (within 3 km), horse riding. For reliable service and professional staff, Albury Cottages caters to your needs.