Hotels Near Lisbon Congress Centre in Alcantara

The good: Overall it was a good experience. My wife and I stayed there for 4 nights on a business trip. The hotel looks very good well kept, the room was very clean. We could tell that everyday the cleaning staff cleansed the whole bathroom. Fresh water in the room everyday, for free. Nothing to point out about the staff, they were quite nice. Really a 4-star hotel. The bad: We only had breakfast included because we had to spend the whole day away working. We got to the restaurant very early, about 7h30 am and the place was absolutely crowded with a large group (we could tell it was a group because they were all asian). Next day we had to sit outside for breakfast for the same reason (there are heaters on the terrace but they are not sufficient). We only had dinner in the restaurant once. It's either burguers or the HEALTHY Food&Beverage options. We ordered BOWL DA ESTAÇÃO and SALMON POKE. It was nothing special and quite expensive. On the last night at late hours, the room next door decided to have a party with loud music, loud talking and slamming doors. We called reception and they promptly intervened. (I think it should be a general policy in alls hotels to separate ”business” and ”vacation” guests.)

Very cute hotel and clean room. The city studio came equipped with a washer. Although there was an issue with our first wash, the reception was able to help immediately (at almost 1:00 am!). We are very impressed with the service.

The hotel is average, the beds were average, the room was average, the experience was average, you get my point. You will not leave the site singing its' praises. Because we were in November, no air conditioning was available even though temperatures were in the mid to high 70s (f). The best we could do, was open the windows. The staff was no really ready for prime time, they had consistent problems with providing accurate and workable key cards, a pain, since they had two small elevators for a 8-story building in the heart of a business district. The bathroom in tub shower was actually a challenge and, essentially, dangerous. We ended up on the second floor and, to same time, took the stairs down to the lobby only to find that the door from the stairwell would not open, the door handle just turned and turned. I knocked on the door until someone in the lobby opened it. When I the front desk staff about a genuine fire hazard, they seemed to indicate they already knew about the problem. The breakfast was terrible, even by U.S. Express Hotel standards. Please, please find another location to stay.

We had a very nice stay at the LISBON Marriott. We communicated with the hotel in advance informing them we would not arrive until 7am for our reservation and requested that they combine that with a group reservation for the next evening. When we arrived a very pleasant young lady at the Elite desk (Iona???) checked us in, acknowledged that our Suite Night Award (SNA) had been honored and that the two night separate reservations were set to keep us in the same room. She also advised us that we could go down to the restaurant for breakfast after we freshened up. Our room had not been updated yet like some, but it was very spacious, comfortable and quiet. The restaurant for breakfast was excellent and had many choices including an egg station. Even though there were two groups there the next morning, they were efficient and the staff couldn't have been nicer or more helpful. The concierge lounge is not open for breakfast, but it is open during the day for beverages and the evening offerings were very nice and plentiful. We had occasion to meet Ms. Magalhaes who was very busy with the groups but yet spent time speaking with us about the property and thanking us for our loyalty. All of the staff were pleasant and helpful. The only issue we had was that two elevators were not working causing a delay to get to/from our room during ”rush hour”. I hope they get this fixed, but overall we would recommend this property.

Tryp is a very nice hotel located near the coast which allows you to go out for nice walks along the pathways by the beach. The staff at the hotel were very friendly and helpful. The rooms were very nice they had a large mirrors on the wardrobe doors thick were very aesthetic and the toilets were clean. The food they serve is also very nice and cooked well I enjoyed my stay at the hotel and it’s somewhere I plan on staying again.

Room is good, breakfast is okay, nice area and service was really good thanks to Frederico and Marco for always being there and very helpful. The area is next to a really great park and if you work through you'll will find the Oeiras shopping mall. Lots of shops and eating opportunities

Great place good food friendly service will definitely recommend. The buffet breakfast was great

Rating 0/5 - Exceptions to this RATING - Are the polite & extremely helpful Jessica @ the front desk & Andre the Rooms Manager who went out of their respective ways to meet any requirements needed. Firstly, my reservation was booked 2 months prior yet NO NOTIFICATION that the Hotel name & brand had changed a couple weeks prior. With a few street signs & the massive New Name signage on the hotel marquis , I was not notified of the NH Re- Branding. I was told that ALL guests were notified of this Change of Corporate Re- Branding . When I explain this to the Day front Desk Manager his reply was nothing they can do as it all comes from Head Office (poor apology ). I checked all previous correspondence & no such emails were received by me despite being assured that notifications were sent to all arriving guests! After an 8 hour flight from Toronto Canada & driving past the hotel 3 times up & down one way streets, finally parked & asked where is the Tivoli Sintra Hotel? I was directed in its direction. Jessica @ the front desk walked back with me to my car ( got in with my wife & I ) & guided us through the streets to the hotel. Wonderful ! Andre was most attentive & any request was followed through with the expertise & care of a 5 star manager (a hand written note expressing his desire to be of service should we require anything) was in our room . COMMENDABLE! Now my rating is based not on these two wonderful caring staff But the other staff & room encounters. The shower head kept falling down on the bar so could only be used by hand . The evening front desk manager came to the room & apologizing said it would be repaired in the morning, still not corrected by next day. I asked for 4 towels as the shower floor was soaking wet ( said could give us ONLY 2 ) from the ill functioning shower-head, also the sink faucet spout that spewed water over the entire area (poor design) choice. The house maid came & cleaned entire bathroom that evening so we could still use it the next day - lovely lady despite no English we gestured what was required and she met our expectations. The following day we went @9:30 pm for a late light dinner. After being seated by a bus boy who did not provide us with table settings, we waited 10 minutes as the Waiter walked by us twice with no acknowledgment as to our presence (saying he would be with us momentarily would have been considerate). He proceeded to serve another table 3 feet from us, who were asking for additional drinks as they were obviously there for some time dining. We finally got up from the table & in dismay the waiter looked at us. We stated that being ignored & as guests of the hotel were upset with this level of disrespect & lack of hospitality professionalism. Lastly, I had sent an email at the time of booking advising of this being a special 70 th Birthday trip for my wife, to the hotel Manager that any niceties that could be offered would be appreciated. Not even a note ! As I am writing this in our Fig

The hotel is extremely lovely. The staff have been absolutely fabulous. I can’t say enough good things about them. They’re absolute great people. They all go out of their way to please you which is awesome. The surroundings it’s not too bad it’s walkable, but just be aware. However, I will admit I went to the mall had a great time. This is a really nice place and the rooms are fabulous. I definitely recommend this hotel.😎👍

Not a pretty looking hotel from the outside but very modern inside. Very professional staff and a high level of service. We had difficulty with the parking garage which was difficult to access and egress. Rooms were quite large, clean and comfortable with a small balcony and a small water view. We had lunch in their beautiful dining room which was a set menu of 20 euros, the food was excellent and very well presented, service was superb. Breakfast was superior with tons of variety. We were also given a free drink at the bar. Would definitely recommend this hotel.