Guest User
September 9, 2023
Good morning, after leaving the Montmeló circuit, we proceeded to go to the hotel to rest after a long day of exhaustion. Upon arrival, they informed me that they had received an email stating that I could not stay at their facilities due to overbooking. All this after having booked in March when I got the Moto GP tickets, therefore, they were warned. Next I read the email and they explained to me how it worked, I couldn't find the phone number among so many that there were and I had to settle for one at the end that seemed correct because the receptionist boy didn't help me find it. It turns out that apart from that, instead of helping you since the problem was caused by them, they don't even help. If it weren't for *******'s guy, I sleep in a car during bad weather conditions. At least they offered us something better comparing their facilities with the solution that ******* gave us. Keep in mind that if there is overbooking and you have not arrived before 12:00, you will be left without a room taking into account that the check-in time is not specified since you can check in whenever you want according to the reservation conditions they offer.
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