No.1 Jiefang Road, Altay City, Xinjiang, 836500, ChinaView Hotel Details
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Guest Reviews of Holiday Inn Altay Golden Bridge
9.5/10
Outstanding
706 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.6
Amenities9.5
Service9.5
Cleanliness9.5
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All reviews(706)
Positive reviews(695)
Reviews with photos/video(154)
Delicious breakfast(73)
Offers pick-up/drop-offs(38)
Friendly front desk staff(37)
Convenient for shopping(26)
Well decorated(20)
Located in the city centre(18)
Tasty restaurant(8)
Has rooms for families(6)
Negative reviews(11)
Travelp
Smart Queen Room
Stayed in Aug 2024
Couples
38 review
8.0/10
Very Good
Posted on Sep 24, 2024
Price was very reasonable for the hotel and it was generally ok
Response from Property: Thank you for your positive feedback. The hotel will continue to work hard to provide you with a better stay experience
KJ
Deluxe Triple Room
Stayed in Feb 2024
Family
22 review
10.0/10
Outstanding
Posted on Mar 28, 2024
Great convinient location with huge room size and supermarket beside the hotel. The breakfast was great.
Response from Property: Thank you very much for taking the time to provide us with positive feedback. Your affirmation is our driving force for progress, and we will continue to provide high-quality service to ensure that every guest can enjoy a comfortable and pleasant accommodation experience in our hotel.
Response from Property: 非常感謝客官對我們酒店的滿意與肯定做到讓客人滿意衹是我們的起點,驚喜和感動才是我們的目標,我們會不斷努力,繼續加油,期待您的下次入住,我們將會給您提供更多的貼心服務,同時也希望您可以將酒店推薦給您更多的朋友,感激不盡。
ShanghaiLlama
Grand Double Bed Room (Smart Voice Control)
Stayed in Jan 2024
Couples
53 review
10.0/10
Outstanding
Posted on Feb 5, 2024
The Holiday Inn Altay Golden Bridge provided a truly remarkable stay during my recent trip. From the moment I arrived, the staff greeted me with warm and genuine hospitality, making me feel right at home. The hotel's location was convenient, offering easy access to various attractions and amenities in the area.
The rooms were beautifully designed, spacious, and furnished with modern amenities that ensured a comfortable and enjoyable stay. The attention to detail in the room's decor, cleanliness, and comfort truly exceeded my expectations. I appreciated the well-appointed bathroom and the plush bedding that guaranteed a restful night's sleep.
The onsite dining options were exceptional, offering a wide range of delectable dishes that catered to various tastes. The talented chefs showcased their culinary expertise, providing a delightful gastronomic experience for breakfast, lunch, and dinner. The attentive and friendly staff added to the overall dining experience, making every meal a memorable one.
The hotel's facilities were also top-notch. The fitness center was well-equipped, allowing me to continue with my workout routine even while traveling. Additionally, the meeting and event spaces were impressive, providing ample room and excellent services for a successful business gathering.
What truly set the Holiday Inn Altay Golden Bridge apart was the exceptional level of service provided by the staff. From the front desk to the housekeeping team, everyone was professional, attentive, and genuinely cared about making my stay as enjoyable as possible. They promptly addressed any requests or inquiries I had, ensuring that I felt valued and well taken care of throughout my visit.
Overall, my time at the Holiday Inn Altay Golden Bridge surpassed my expectations. It blended comfort, convenience, and exceptional service to create an unforgettable experience. Whether traveling for business or leisure, I would highly recommend this hotel as a top choice in Altay.
Response from Property: Dear Guest Hello! Thank you very much for your support and recognition in all aspects of the hotel, everything we do is only to bring every guest a different experience, see your satisfaction and affirmation, we are really very touched, we will continue to work hard, always ready for you to come back at any time.
Guest User
Twin Room
Stayed in Feb 2024
Solo travellers
13 review
10.0/10
Outstanding
Posted on Mar 19, 2024
Everything is good, the environment is very good, and the location is also very good. It was very clear when I checked out that I left a few cosmetics in the room, but the cleaning lady said there were none ~ the room was really nice.
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Response from Property: Dear guest, hello! Thank you very much for your choice of our hotel and thank you very much for your valuable opinions. We will strengthen the service awareness training of our employees. We are very sorry for wasting your precious time. We apologize for your understanding and look forward to it. When you come again, we will provide you with better service!
Guest User
Scenic View Twin Room (Smart Voice Control)
Stayed in Jan 2024
Family
67 review
10.0/10
Outstanding
Posted on May 10, 2024
Facilities: great, in good condition and easy to use
Hygiene: clean and tidy, safe and secure
Environment: Elegant and comfortable, warm and comfortable
Service: Warm and considerate, satisfactory service, polite and considerate in dealing with people.
Original TextTranslated by Google
Response from Property: Thank you very much for your favorable review of our hotel. Your satisfaction is our greatest pursuit. We will continue to strive to provide quality service and a comfortable stay. Thank you for your support and trust in us, and we look forward to your visit again!
Guest User
Scenic View Twin Room (Smart Voice Control)
Stayed in Jan 2024
Solo travellers
101 review
8.0/10
Very Good
Posted on Feb 10, 2024
The hotel is very close to the ski resort. There are buses to and from the ski resort every day, but there are only two buses departing at 10:30 in the morning and returning at 1830 in the afternoon. It is also very convenient to take a taxi from the ski resort to the hotel, and there are many dining options nearby.
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Response from Property: Dear guests: Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop, and we will make more unremitting efforts to improve the hotel's shortcomings. Holiday Inn Jinqiao will always stand in this city, waiting for your arrival! I wish you: always smile ^_^!
Guest User
Scenic View Twin Room (Smart Voice Control)
Stayed in Nov 2023
Couples
46 review
10.0/10
Outstanding
Posted on Dec 25, 2023
The breakfast outside on the first day was very perfunctory. On the second day, the breakfast was moved to the first floor of the hotel and suddenly went up a few steps. I was very satisfied.
Can you imagine that in Altay in the winter, the temperature inside the room is very warm, so hot that I can’t cover myself with a quilt? In the end, I have to sleep with the window open.
It's great to have a shuttle bus to the ski resort. The hotel is very close to Jinshan Market and the corner of Altay, within walking distance.
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Response from Property: Dear guest, thank you for your recognition of us. Every customer's needs are the direction for which we sincerely strive. We will definitely work harder and look forward to our next trip so that we can create more perfect services for you.
Anonymous User
Grand Double Bed Room (Smart Voice Control)
Stayed in Nov 2023
Couples
1 review
10.0/10
Outstanding
Posted on Dec 12, 2023
The location is good. There are many restaurants around and it’s very lively.
It is only two or three kilometers away from the International Grand Bazaar, Xinjiang Folk Street and Consulate Lane, making it convenient for tourists to travel.
The hotel has complete facilities. The room is very big and clean. Drinks, tea bags and coffee are provided. Many small details are very considerate.
The hotel staff are very warm and considerate. They also provide free breakfast, which is delicious. The waiters are very responsible and always check for supplementary food.
The overall experience was great
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6/7
Response from Property: Dear guest, thank you for staying at Holiday Inn Jinqiao. The hotel is adjacent to Jinshan Plaza and the gorgeous shopping mall, where you can find everything you need to eat, drink and have fun. The restaurant located in the hotel also provides guests with high-quality catering services. You are welcome to experience it next time.
Fossil_Feng
Comfy Family Room
Stayed in Oct 2023
Travel with friends
1 review
10.0/10
Outstanding
Posted on Nov 29, 2023
The room was very warm, and after a day of skiing, the wet clothes and gloves dried quickly.
The children's bed in the family room is very cozy.
Also: I suggest that the ski resort brooch at the front desk can be taken apart and sold, haha.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your recognition of us. Every customer's needs are the direction for which we sincerely strive. We will definitely work harder and look forward to our next trip so that we can create more perfect services for you.
Guest User
Scenic View Twin Room (Smart Voice Control)
Stayed in Oct 2023
Couples
5 review
10.0/10
Outstanding
Posted on Nov 26, 2023
The room is very nice. The breakfast is delicious. The waiters are very friendly. It's also very close to the ski resort.
Original TextTranslated by Google
Response from Property: We hope to not only improve your stay experience in terms of value-for-money hardware and software, but also make you feel the warmth of going home through every small detail during the trip. Thank you for your five-point praise, and we look forward to working with you. See you again.
Guest User
Comfy Family Room
Stayed in Sep 2023
Family
2 review
10.0/10
Outstanding
Posted on Oct 8, 2023
The most satisfying hotel I stayed at during this trip to Xinjiang. The children were very happy to have their own bed in the parent-child room. There was also a Pikachu doll to accompany them, and there were also special bath towels for children. If you arrived after 9 o'clock in the morning, you could check in directly. It was very considerate. . The surrounding area of the hotel is very convenient for eating and shopping. The children didn’t want to leave after staying there all day. After leaving the hotel gate, turn left and there is a beef brisket noodle shop in the alley. The children especially liked it. It rained lightly the night we stayed, so we drank the steaming beef brisket noodle. I feel very happy😊The breakfast variety is also very rich. I hurriedly gathered with the tour guide and let us start eating before it officially started.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for your perfect review. Your support and encouragement are the biggest driving force for our progress. Holiday Inn Jinqiao will continue to work hard to create a warm and comfortable living environment for our guests. We hope that we can add joy and touch to your holiday. The hotel looks forward to your stay. Come again!
Tianmaxingkong321
Scenic View Twin Room (Smart Voice Control)
Stayed in Aug 2023
Family
1 review
10.0/10
Outstanding
Posted on Oct 1, 2023
The hotel environment is good, the rooms are clean, the service attitude is very good, the breakfast is rich, and during the Mid-Autumn Festival, each room is given fruits, yogurt, and moon cakes, which is very humane.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for your support and recognition of Jinqiao Holiday Inn. Everything we do is to bring a different holiday experience to every guest. We are very touched to see your satisfaction and affirmation, and we will continue to Work hard and look forward to your visit again!
Zhixiechaping
Romantic Round-bed Room
Stayed in Feb 2024
Couples
2 review
5.5/10
Posted on Mar 17, 2024
The room facilities are quite magical. A light was suddenly turned on in the middle of the night. I tried all the switches in the room and couldn't turn it off. After calling the hotel and checking, they told me that it was controlled from outside... controlled from outside... the light turned on in the middle of the night... it opened my eyes...
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Response from Property: Hello dear guests! We are very sorry to bring you a bad check-in experience. Regarding your question, we have found out the reason. Due to excessive smoke in the dining room outside the hotel, the hotel reported a fire alarm. For safety reasons, the hotel's fire protection is linked to the surrounding shops. After the fire alarm was reported, the emergency lights in all rooms of the hotel came on. The hotel immediately confirmed with the restaurant whether there was a fire. After confirming that there was no fire, the alarm prompt was turned off and the emergency lights were turned off. We apologize again for the bad accommodation experience you had!
Anonymous User
Twin Room
Stayed in Jul 2023
Family
7 review
10.0/10
Outstanding
Posted on Aug 20, 2023
The double bed room is suitable for a family of three. The room is clean and tidy, and the service is attentive and warm. The transportation is convenient. You can fall asleep listening to the quiet water of the Kelan River at night. You can also walk to the park in the center of the street, the barbecue street, and Camel Peak (the top of the peak can see the entire Altay).
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Response from Property: Dear guest, thank you for choosing Holiday Inn Jinqiao. Our hotel has always been committed to creating a warm and sweet home for our customers. Your comfortable stay is also our highest pursuit. I wish you a happy life.