Hilton Alexandria Green Plaza

Hello everyone! 🙌🏻😁 This is my second time staying at this hotel. I love that it's located in the center of a huge shopping mall. I had a shopping trip planned for this weekend, so this hotel was the perfect choice! I recommend it!

We chose this hotel in Alexandria and had dinner here. It was typical American Chinese food, quite sweet, and cost over 100 per person with tax. The service, I must say, was really good. Every day around 9 or 10 PM, they'd knock on our door to clean and bring water. Since we're also from a coastal city, after visiting the attractions, we'd just go back and sleep. The mattress was incredibly comfortable; we averaged 15 hours of sleep a day. There's also a Carrefour right next door, which made it super convenient to buy water, yogurt, and fruit!

First time staying here. **Environment:** Pretty good! It's right next to a shopping mall and pedestrian street. The lobby is lush with greenery, and the hotel next door is also very nice. The downstairs restaurants are decent too. I tried a Thai place, and the noodles were sweet, with crushed peanuts and white sugar added – I barely ate anything and just paid and left. Definitely avoiding that next time! **Facilities:** What's odd is that the shower stall is half-open. Every time I shower, water splashes everywhere. I remember previous Hilton stays often had this, and even other Hiltons I've stayed at since have the same design! Another strange thing is that this hotel always has mirrors facing the bed!

I went there for a business trip, which is why I specifically traveled to Alexandria. While it's probably not common for leisure travelers to go all the way to Alexandria in Egypt, the facilities are great nonetheless.

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First, my room was upgraded upon request. The downsides were that the charger was a two-pin type and the hotel doesn't provide three-pin adapters. Finally, I had an issue with a lost headphone, but the staff were cooperative and helped me find it. So, it's essential to keep track of all your personal belongings at all times, especially before checking out.

This hotel is wonderful, located inside a mall with restaurants, shops, and cafes. As for the hotel's interior, the management, hospitality, excellent service, and quick response are commendable. I had an experience where I had booked a standard room, but upon checking in, the internet coverage wasn't good. I contacted the reception, and immediately the hotel manager (whom I thank) reached out to me and upgraded me to a higher-level room. The reception team also continuously followed up to ensure my satisfaction. My deepest thanks to the entire team. (I didn't want to mention names so it wouldn't seem like I'm flattering them). God knows I've shared my experience honestly, and I hope they continue this wonderful effort to satisfy their customers.

The bedding was super comfortable, the hotel environment was excellent, and the staff were very welcoming. It was a fantastic experience. I'll definitely stay here again next time I visit Alexandria, Egypt.