To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.9
Amenities8.5
Service8.6
Cleanliness8.8
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All reviews(77)
Positive reviews(72)
Reviews with photos/video(25)
Friendly staff(9)
Convenient location(9)
Clean and tidy(7)
Awesome stay(7)
Close to scenic area(5)
Negative reviews(5)
Alexander Kandabarov
Junior Suite
Stayed in May 2025
Family
45 review
10/10
Outstanding
Posted on Jun 16, 2025
The best hotel in Almaty. Very clean, very good breakfasts, great personal. There is a free swimming pool and sauna...
DanPa
Superior Twin Room
Stayed in Mar 2025
Travel with friends
7 review
9.5/10
Amazing
Posted on Apr 15, 2025
Location : Next to Kok tobe Cable car
Staff : Nice and Kindness
Breakfast : OK
IrinaIrina
Family Twin Room
Stayed in Nov 2024
Travel with friends
7 review
6.5/10
Posted on Jan 11, 2025
We stayed at the hotel on the morning of January 1 after a long overnight flight to sleep, take a shower and have breakfast. Breakfast was zero, I can say that there was none. Eggs, dried cheese and bread. It's a shame to take money for this breakfast.
stellaaang
Economy Single Room
Stayed in Mar 2025
Solo travellers
5 review
5.5/10
Posted on May 7, 2025
The hotel is very different from what the online photos show. I knew it was an old hotel, but I wasn't sure if they even cleaned the room, as there were strange smells and stains here and there on the bedsheet. Regarding the staff's attitude, you should manage your expectations if you're hoping for friendliness. The only good thing about this hotel is its location.
fzkhello
Economy Single Room
Stayed in Feb 2024
Solo travellers
11 review
8.5/10
Very Good
Posted on Mar 11, 2024
The hotel has a great location: next to the cable cars and close to all attractions in the city. The room and breakfast are quite basic but fulfill what I needed.
Guest User
Economy Single Room
Stayed in Mar 2024
Solo travellers
1 review
8.0/10
Very Good
Posted on Apr 15, 2024
Location good depends on what you are looking for. Tobe hill, local cuisine are within 50 meters
Generally carpet appeared quite new toilet is well kept. I was given a new towel
Breakfast was good taste sumptuous
Luggage storage free service
Staffs are courteous
It is worth the money if booked early. The only setback is room size. But if one has been to Hong Kong then there will be no complaints on room size when compared against the room rate.
I will stay again. Tq
Ng C
Stayed in Sep 2023
Couples
6 review
8.5/10
Very Good
Posted on Oct 30, 2023
Good location, 3 min to KokTobe cable car station and 10 min walk to Abay metro station. The hotel is retro style and furnitures need some update. The service staffs are not responsive when you greeted them.
Dukenvic
Economy Single Room
Stayed in Mar 2023
Solo travellers
207 review
9.5/10
Amazing
Posted on May 1, 2023
Excellent booking and living experience! It can use the bathtub to relax my body. Even though the assistant do not speak English, they always keep clam and be willing to help me, on one side for enjoying my breakfast , the other for my needing a taxi to train station. Finally, Almaty is a picturesque and hospitality city for traveling. Thanks 😊
DARCY AARON
Economy Single Room
Stayed in Aug 2023
Business travellers
55 review
10/10
Outstanding
Posted on Oct 19, 2023
Older style place but very nice and in a great location near the hills and fresh mountain air! The people didn't speak English but they had all the features written out on a sheet in English that you should ask for as it gives lots of great tips. The b'fast was fine and this was a nice hotel and part of Almaty to spend a night in transit!
abdulrazak pap
Stayed in Mar 2024
Couples
8 review
7.0/10
Posted on Apr 15, 2024
Old hotel but ok breakfast not good
zia
Economy Single Room
Stayed in Dec 2023
Other
2 review
10/10
Outstanding
Posted on Feb 2, 2024
I like location Good
Marat Zhulumanov
Stayed in May 2023
Business travellers
9 review
10/10
Outstanding
Posted on Jul 2, 2023
Not bad!
Moranzi
Economy Single Room
Stayed in Mar 2025
Solo travellers
88 review
10/10
Outstanding
Posted on May 2, 2025
The hotel is in a great location, right next to the Kazakhstan National Theater. It takes no more than 10 minutes to walk to the cable car station. There is a hotel parking permit in the backyard, which is very friendly for self-driving tours.
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6/8
Guest User
Economy Single Room
Stayed in Jan 2025
Solo travellers
2 review
9.5/10
Amazing
Posted on Feb 9, 2025
Stayed in February 2013. Economy single room. Warm and clean. Away from the main road, so you can barely hear the surrounding noise, and the electronic lock works well. Luggage storage available. Breakfast options are a little limited, but they have some delicious local food. I also like that it's open from 7am to 11am. I gave the location a 4 because it's a little far from the subway and on a hilly area, but the National Museum of Korea and other places are within walking distance. Water filters on each floor. Good restaurants nearby. Didn't use the sauna, pool, gym, in-house restaurant, or in-room minibar. Overall recommended.
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Prompoj Utayakalaya
Junior Suite
Stayed in Dec 2024
Family
3 review
9.5/10
Amazing
Posted on Jan 31, 2025
The location is near tourist attractions such as Kok Tobe, near the subway, bus stop. The room is comfortable, the food is delicious, but the food is a bit slow to be refilled.