2-Star Hotels in Almaty

Property Location Located in Almaty, Hotel Leyla Kalkaman is within the region of Almaty Central Stadium and St Nicholas Cathedral. This hotel is within the region of Republic Square and Nedelka Park. Rooms Stay in one of 9 guestrooms featuring flat-screen televisions. Complimentary wireless Internet access is available to keep you connected. Bathrooms have showers and slippers. Conveniences include desks and blackout drapes/curtains, and housekeeping is provided daily. Amenities This hotel offers designated smoking areas. Dining Take advantage of the hotel's room service (during limited hours). Business, Other Amenities Free self parking is available onsite.

The price/performance ratio is very different from that of China, which is equivalent to about 60 yuan in China, and the price fluctuation is particularly large. I am really worried that the guests of Niu Gaomada are difficult to turn around in the narrow room, and the bed is not wide enough. Except for the two bedside tables, there is no place to put luggage items, let alone there is a table and table. Some ”balconies” are similar to an elevator well, 1.9m below, don't expect to see the outside, I saw the exterior of another building.

Warm service, Facilities: OK Hygiene: tidy

Stayed here for just one night in April. Service received was fantastic (given I arrived early in the morning) - check in was quick and the staff spoke excellent English. I found the room to be comfortable, very clean and of a good size. I got the impression the hotel is relatively new. It’s around 20-25 minutes from the airport and maybe around 10-15 minutes to the centre of Almaty using Yandex which is very cheap. Would highly recommend this hotel.

What a disappointing hotel. The service was awful throughout. Whatever the question the answer was always NO! Check in time was 2:00pm. I arrived at noon and asked for an early check in. NO! The room was ready but unless I paid $50 they would not allow early check in. (A different clerk did eventually check me in early) The restaurant closed at 7:00pm for dinner and there was no nearby option. I got take out and just asked for silverware and an empty glass. NO, you may not take to room. Eventually I procured a single fork (still no glass allowed in room. “People steal them”). 30 min later, a knock on the door asking for the fork back! Bar was horribly stocked. Red wine? NO. White Wine? NO. Just beer Breakfast opened at 7am. I arrived at 6:50 and just asked if I could have a coffee while i waited. NO. They ran out of juice, asked for more….wait for it…NO. Power was off several times, once for 2+ hours. Windows don’t open so it became very stuffy. Room was not cleaned one day. I asked just for fresh towels. I had to bring my used ones down to the front desk, where they counted them to be replaced. I guess their guests steal towels too! On checkout I asked politely if I could speak to the manager. “No manager here”. That kinda sums up the whole stay. Many, many better options here and this should never be part of IHG with the terrible service

There were in the room luxury, it certainly wasn 't a luxury, but in general everything was good, cleaning in the room and changing towels every day, hygiene items. Most of all I liked the location, it was very convenient to get to different places and to move on foot, just in the evening to walk near the Palace of the republic. Breakfast was in the cost, it was from 7 to 11, but in fact at 10 there was nothing much, so if you want breakfast, you have to get up early, which you don't want on vacation. Sauna, swimming pool and gym on the three, but we didn't go for that. There are almost no territories, but you can still sit in the street at night at the table because there are no balconies. In general, you can recommend as a good and affordable hotel.

The room was spacious and well equipped. The bed was so comfortable. Breakfast was delicious with variety of food choice. The location was very good,most of the sightseeing spots were within walking distance.

Excellent location of the hotel! Gorgeous view from the balcony day and night! Nightingales sing in the morning in April. The hall and entrance group are beautifully stylishly modern. The rooms are not great. A small area, old, but intact furniture, worn carpet, outdated tiles, old towels, with tatters. There is not a single shelf in the wardrobe - there is nowhere to put things, only 2 hangers. Bed linen is clean. There is a kettle, cups, tea and sugar. Water 0.5 is brought daily. Mini bar - I had the whole refrigerator, a colleague - empty. Upon request, I think they will bring. There are only 2 ironing rooms. On the 6th and 7th floors. On the 7th floor, the light is very dim - you stroke almost to the touch. For such a large hotel, it would seem that it is not enough. But for 7 days of stay - I did not stand in line at the ironing board. There are no gyms, saunas, swimming pools. And this is a big minus of the hotel. Breakfasts at the Zina restaurant are very varied and tasty. Kashi, cottage cheese are awesome. There are fresh vegetables, salads, tartlets, etc. There are also serious dishes: manti, meat, baked potatoes. The pastries are mostly delicious. But sometimes they serve pies, samsushki for three or four days. Already oak. Maybe they put them in for the appearance of a larger number. For a change, with frequent business trips, you can stay at this hotel once a year.

He arrived by the pair during the quarantine. For the day he called and agreed for 12 thousand per day. He said that I would arrive at midnight from the SD on what and go to the evening in the Sabbath. When entering the respiratory, they were counted as three days, but for 13500 tog (!). I mentioned the reservation but did not answer that I was not aware and I agreed, as it was too late to look for anything. At 12:00, the call is called and asks why we haven't left yet. I explained that the hotel has been agreed on time and price. But at the respiratory began to insist on their adopted rules. I know it perfectly, I have been to different hotels in the world. But still it is necessary to synchronize work between staff. Every guest should explain 3 times to understand. Such attitude towards customers and irresponsibility is immediately taken into account. Also significant minus was on infrastructure. In the shower every day the water pressure was lost and even stopped. It was necessary to call for those support. The refrigerator and the container in the room are noisy, so you had to turn off to sleep. The elevator in the building is not at all. You had to drown on the third floor daily. Spa/sauna is not released during the time. Waited for their time for half an hour. Breakfast is average, after the second time there is already a desire to go there. During the quarantine there were very few guests, man 10 probably. And the service was very weak. Maximum reach 2 stars.

The hotel has only two pluses - this view from the window on pine and delicious coffee from the coffee maker (the capsule Lavazza). I had booked and paid three nights in this hotel, although I stayed there only two nights - an additional night was booked only for early accommodation, my plane arrived in Almaty very early and wanted to settle at once. Breakfasts in this hotel are delivered to the room as it is a mini hotel and they have no separate breakfast room. For breakfast, I have been offered for the choice of cache and toast or eggs and cut cucumber. Of the three paid breakfasts I was fed only one. On the day of the arrival I didn't bring it, although the order was accepted, on the second day did not accept the order (it turns out, breakfast had to be ordered the day before on the respiratory, which no one warned). My room was on the third floor and I asked to bring my suitcase to the room, the suitcase had to wait for forty minutes. This hotel has absolutely unprofessional staff, they have no experience in hotels and it is noticeable. Moreover, they absolutely care whether the guests will remain satisfied with their service. I asked for a return of the breakfast that the staff promised me on the resepshne - they said they would contact the service provider and make a return. But then the refusal came. That is, they said it just so to get rid of it. Another of the downsides: the hotel asks for a deposit at check-in, which is then returned on the day of departure in case of non-corruption of property in the room. No hotel in the world does that. Bed is comfortable with a hard mattress, but the pillows are inconvenient. Bedding of acceptable quality, bathroom plumbing is good. The hotel could be excellent given its location and size, but the service is badly damaging to the impression.