Stay away from this hotel and run as far as possible away is my advice. They took my money after over 9weeks! I booked this hotel on the 25th of May for 23-26 of June which at the time was 1month away. I cancelled immediately after booking and it was free cancellation, I cancelled because I found another hotel closer the family I was visiting. All the booking were made of *********** on the same day. Cancellation was in fact within 10min. Anyway on the 5th August, I saw €380 deducted from my account from Bastion Hotel that was already cancelled. €380 after almost 10weeks! That is fraud! *********** said they cannot do anything and that property process payment, property said it say non refundable on booking which was a lie, I asked how come they are taking money after 10week, the hotel did not answer any of my emails. It is either they have employed someone that specialises in fraudulent transaction or they are just thief. Just run away from this hotel. What guests are saying ””The room could have been cleaner and the breakfast a little bit better.”” ”Good service, nice staff” ”For the price I paid I was very happy with the rooms.” More Couples 3.2 Families 3.4 Business 3.5 Solo 3.2 Google doesn't verify reviews from other travel sites. To see review policies, visit their site. Reviews Search reviews People often mention Kemi Oluokun 1/5 just now on Google PLEASE PLEASE PLEASE BE AWARE OF THIS HOTEL. THEY ARE FRAUDSTERS OR HAVE EMPLOYED ONE.I CANCELLED A BOOKING 25TH OF MAY AT THE HOTEL DUE TO LOCATION FAR FROM WHERE I WAS GOING. THE BOOKING WAS FOR 23RD OF JUNE. THE CANCELLATION SAYS FREE CANCELLATION ON THE DAY AND IT WAS 4 WEEKS AWAY. I BOOKED ANOTHER HOTEL ON SAME 25TH OF MAY APPROX 10MIN AFTER THE BOOKING WAS CANCELLED ON SAME ***********. JUST SUDDENLY ON THE 5TH OF AUGUST WHICH IS 71 DAYS AFTER, I SAW €380 TAKEN OUT OF MY ACCOUNT FROM BASTION HOTEL, I CONTACTED MY BANK AND WAS TOLD THEY HAVE ACCESS BECAUSE I PUT MY BANK DETAILS FOR BOOKING BUT THEY SHOULDN'T HAVE TAKEN MONEY SINCE IT WAS CANCELLED. I CONTACTED *********** AND WAS REDIRECTED TO THE HOTEL. THE HOTEL DID NOT RESPOND TO EMAIL NOR ANSWER MY CALLS AND *********** SAID THEY REQUESTED A WAIVE BUT THE PROPERTY SAID NO. I ASKED WHY AFTER 71 DAYS BUT NO RESPONSE. PLS RUN 🏃♂️ AWAY FROM THIS HOTEL. ONCE THEY HAVE ACCESS TO UR ACCOUNT THEY WILL TAKE YOUR MONEY WITHOUT NOTICE. PLEASE CHECK YOUR BANK ACCOUNTS TO SEE IF THEY ARE NOT TAKING UR MONEY. THEY WAITED 71 DAYS! RUN
12 Reviews