Alor Setar Hotels with Wi-Fi

The floor was sticky. The bathroom wall was clear glass. You can see-through. They provided blinds but it was not properly positioned. Not suitable if you come with family or friends. How ever the room was spacious & the bed was clean & comfortable to sleep in.

Water heater not functioning, so everyday i have my shower with cold. Take premium parking and paid RM30, but 3 times i go and out, need to lift that heavy stand alone. Their staff just watching from inside. Hotel not well maintain, toilet got many stain. Even guest toilet at lobby dirty. Breakfast just middle range good.

i was your long stay guests. i stayed for 8 nights. the management should really look into the cleanliness of the room. i do understand that we're under MCO before this, but the management shouldn't neglect room cleanliness. because of the cleanliness, my baby got ring worm infection. the F&B also need to be train again. never ever forget what is in your menu and make the guests wait for their orders especially room service order. i ordered Nasi Goreng Cakar Rimau set if I not mistaken. the set comes with drink. unfortunately when they send it to my room, there is no drink. i go down to restaurant and asked if there is any drink for the set, and the staff they said yes. i noticed that there are not feel responsible for what happened. hello ..!! I'm your in-house guests and a long stay guests. please have a bit of hospitality sense. there is one incident that i will never forget. the menu if I'm not forget is Dara Pujaan set. it basically half boiled eggs. i ordered two times. the 1st one coming without bread. the second one was the worse. they give me raw eggs for the set. so, after that incident, i decided to order from outside. i have ordered a few meals from Food Panda and i asked for plate from the restaurant. they give me plastic fork and spoon which is in my opinion it's not really appropriate. the staff who answered the phone should be more polite. the way they not to say rude, but then more to unfriendly. reception also need to be more alert. since the hotel allowed food delivery from 3rd party, the reception need to show a good customer service by calling the guests room to pickup the package. it's a good gesture. no harm to do that. i stayed on 4th floor. the maid for 4th floor was very good and helpful. i forgot to asked her name. i hope the management look seriously into their service. don't embarrass PKNK

good stay. i stayed here for 3d1n. Satisfied with their service except the noises coming from neighbour room. i was stress with their stomping feet, knocking door, shouting & slamming the door. i know... kids were not at fault, but their parents should be more strict. sorry for these expression. i suggest the hotel should repair their door to overcome the slam's voice door.

It's been long time I didn't write my review about my travelling activity. End of July I was staying with my husband and my toddler son.i don't mine if the hotel was old or else.however the service that the reception give so not called hotelier. The reception staff all are gentlemen,no politeness and happy to serve a guest. My room very clean and big.however the aroma when you open the room not nice.its smell so sticky. During night time there is no air conditioning.My kattle in room got problem we have report to them at reception but no action , I can't boil hot water to make my son milk.its need my husband come down at down stairs to take it by him self.the hotel staff not show that their wanted to help us. So for me even it's cheap but not worthy to stay if the staff not willing to help.

Stayed at this hotel for 1 night. I would consider this hotel as a budget hotel. For that category, this hotel is pretty good. Firstly, I like the location very much. It’s by the main street and just across the Lotus Hypermarket (formerly known as Tesco). There are many shops around it. In the evening, there are many stalls and food trucks that sell delicious street foods. You won’t go hungry here. The room size is decent and the bed and pillow are very comfortable. The room is clean. I would have given this at least a 4 star rating but I gave 3 star because of the following: - the shower water becomes stagnant because the flow was blocked or something. It took a long while before the water subsided. - getting a parking slot near the hotel during the day was quite a challenge because there are many popular shops there plus a major bank which customers took up most of the parking spaces. At night, the parking is quite empty. - that guy who was manning the front desk when I checked in was not friendly at all. Not sure what his problems were but being a customer facing staff, he should at least show a bit more pleasant personality. - there’s a sink right after you enter the room! It’s outside the bathroom. I don’t quite understand the logic of this room design. In summary, it’s decent hotel and the room rate is very reasonable esp if you book through their official website. There’s a supposedly 5-star hotel just next door. I have stayed there before. Given a choice, I would definitely stay at this Leverage Business hotel rather than the so-called 5 star hotel. It has it hits and misses but certainly value for money.

Location is good. Customer service is also good. Staffs greeted us well upon check in and check out. However, the room hotel is old, the toilet wall is dirty which lots of mold between the tiles. I used to stay frequently at Hotel Seri Malaysia when i was a kid. But now the hotel is not well maintained. Hopefully the management can do something on that. Thank you.

Location is not really near the main part of town, but Grab is cheap in Alor Setar. Views from the pool are amazing, and the room is clean and spacious.

stop by for an overnight stay, firstly got the room on the third floor, NO LIFT, was told that due to particular online booking, room given has no lift. If you want a room with lift access, pay extra. Then the room was big, spacious but Air Conditioner was not working. Staff came over, checked, and offered change of room, one floor lower. But the funny things was that we were told to go back down three flights to reception just to get the new key. Why cant the staff bring it to us. Second room ok. but scary as the window was out of its alignment. Informed reception but again no similar rooms so had to stay put. Not sure if would like to come back. there are many hotels in town to choose from.

very good service, complete facilities, close to dining and i will stay in this hotel again