Das Palmenwald Schwarzwald, BW Signature Collection

Historical Charm and Atmosphere: Guests appreciated the hotel's unique historical building, which is over a century old, and noted that it aligns well with personal interests and cultural preferences.

Water in bathroom was boiling hot (incl. shower and toilet) and it took about 5 min full running water until it reached at least an ambient temperature. The bedroom was also additionally heated up by the bathroom - not very comfortable during summer. The issue was obviously known to the concierge who asked me for how long I left the water running. I asked to simply fix this. Upon my return at around 9 pm, the reception was idle and the issue in the room remained - I had no chance switching rooms at that point. During check-out, I was not asked how I enjoyed my stay (for a reason) - when I reported the remaining issue, I got shrugged shoulders in response. I would not have expected such a rip-off from such a hotel.

We stayed in this lovely hotel for 4 nights in early October, 2023. The hotel was gorgeous, and the rooms were quite spacious. The breakfasts were wonderful with many choices and the one night we had dinner in the restaurant the food was scrumptious. But, the best thing of all was the bar and bartender. I wish I knew his name as he was so wonderful to my 3 year old grandson when we arrived for a drink after a day of sightseeing in the area. Overall, a much-needed respite after 2 weeks of touring southern Germany with a 3-year-old!