"The room was very warm and the air-conditioning could not be lowered so window opened, this gives noise from the street and the station : sad! The room was also a little too tight for 2 people."

"We went to the hotel restaurant for an evening meal and we were most welcomed and waited on beautifully. Our starter and main meal were both delicious, accompanied by great wine choices too. It's a lovely setting and terrace to match We complimented the female chef also. Sorry we didn't catch either of your names. It is a truly beautiful place to eat and stay. Impeccably clean and the design is well thought out too. A really memorable dining experience . Our only regret is that we didn't stay overnight. I would say the hotel needs a sign post from the main road as you don't know of its position. We only came across it by accident. I will definitely book to stay and dine here on my return to Altea for sure, next time, thank you, it's really perfect."

"We stayed two nights here in early September. The hostal is very close to the train station and bus stop if you are arriving by public transport. It’s also very close to the seafront and at the bottom of the rather steep hill into the old town. The door was locked when we arrived as reception isn’t manned routinely but someone came to the door and checked us in quickly. I forgot to ask for the WiFi password at check in and didn’t see anyone at reception to ask after that. It’s not printed in reception or in the room so I had to do without. The room itself was clean and comfortable, the air con wasn’t too noisy and the shower had pretty good pressure. We had to go looking for toilet paper ourselves though as there was none put in the bathroom after the room was cleaned on our second day, again we couldn’t find anyone to ask but we found the closet on our floor where they were stored. I booked the room through *********** and in the days before arrival got emails stating that the card I used for booking couldn’t be verified by the property, I changed it to two different cards but continued to get the messages (all my cards were working fine in Spain) and upon arrival I paid with the first card with no issues. I then got notification through *********** that my reservation had been cancelled – literally 10 minutes after I paid. There was no issue using the room for the duration, I think the property were avoiding paying whatever percentage *********** charge them for the reservation. It was a nuisance for me though. "

"The worst day of my month-long trip to Spain. Altea is a beautiful town, with a charming old town and beaches. But this hotel truly made my day miserable. There was road construction right in front of the hotel, which immediately gave me a bad impression, but little did I know the nightmare was yet to come. The hotel was unattended around 4 PM. They added me on WhatsApp and sent us an emergency contact number. The power went out around midnight. All four of my phones—Chinese, British, and Spanish—had no signal in the hotel. Power was restored after a few minutes, but the alarm beeping continued. I messaged them on WhatsApp, but got no reply. I ran outside to call, and they said someone would come in ten minutes. They asked which hotel I was from, which made me very suspicious; this was explained the next day. I waited an hour, but the beeping didn't stop, so I went to sleep. But I was constantly groggy, my head filled with the beeping, waking up repeatedly to message them, but getting no response. At 8 AM, the beeping continued. I vaguely felt someone banging on the door; my heart felt like it was going to jump out of my chest. I got up to check and found the road construction machinery was up and running—an excavator was right next to my window, drilling and digging at the asphalt. It was impossible to stay awake any longer. I had no choice but to get up and prepare to escape the hotel. Just then, someone knocked on the door. A woman was outside. She said she was the person who answered the phone last night and had come to handle it, but there was nothing she could do to stop the whirring. She also called us back, but instead of using the number we had left with the hotel, she called the number we had dialed, so no one answered. But what good was it if someone answered? The whirring continued all night. During the conversation, I learned she was a resident of the town and probably handled emergency situations for several hotels at night. We asked her why, since there was road construction, there were so many empty rooms (many people had run out during the power outage, indicating many rooms were empty), and why we were given one of the only two rooms facing the road. She said she didn't know, she wasn't a hotel employee, and we had to wait until 10 am when they started work (actually, people didn't start arriving until after 11 am). Today, when we checked out, we saw people still complaining at the front desk. But we were the most affected—the whirring was coming from the front desk, and our room was right behind it. The window faces the street directly. However, the front desk only politely said "sorry." Ctrip handles things well, but this is the first time in over twenty years of using Ctrip that I've given this hotel such a low score."

"Stayed for 6 nights in a standard room. Room was spotless and shower was excellent. Restobar was superb and great value for money. Breakfast was amazing and freshly cooked every day. Beds are very comfortable and rooms quiet at night. Would strongly recommend for a fuss free, peaceful holiday. Will be coming back 😎"

"A really lovely hotel. Very central, great staff who are so friendly and spotleesly clean. Would highly recommend. Will return again."

"Excellent Great breakfast choices ! Refreshing drinks prices for a hotel, very welcomed … the Verdejo is lovely Snack bar prices good too Plenty of sunbeds Mixed weather with cloud but 70’s Friendly staff Great rooomy rooms, lovely views Look forward to returning one day ! Great for walking to Altea, Albir …."

"This is about the 4th time we have stayed here. It is beautifully decorated and the owners supply just about everything you could need, and some! In the bathrooms there is shampoo and shower gel, in the kitchen there is coffee, sugar, cereal, jam, butter and milk. The beds are enormous and very comfortable. It is located in the old town with a tapas bar virtually next door."

"My husband and I spent two nights in a comfortable, beautiful, and very quiet room. The amenities provided were as expected, with stunning blue beams and other details. I was very impressed by the tasteful design. Yanira gave us a 10 for cleaning, everything was very well maintained, so it felt like you were in your own home. Located one block from the seafront promenade, packed with restaurants and bars, and close to the old town, we definitely want to stay again. Recommended for short breaks..."