Venosa Beach Resort & Spa - All Inclusive

well it says 5 star hotel . that i will agree too . but 5 star service not on my life . every bar is understaffed . the restaurant well we had on many occasions had to go get our own drinks mainly water . we even had to clear our own table so the kids could eat dessert . ( a al . carte restaurant } well there was 5 of us .first 2 meals came cold and i mean cold. 15 to 20 mins later the other 3 arrived (very nice ) then dessert .when i say ice cold i mean ice they where frozen to a point we just walked out this is probably my 15th all inclusive never left a bad review so hotel 5 star yes it was lovely but that where the 5 star stops the rest 3 star at best if you want 5 star in turkey Antalya is by far better been there 3 times awesome SO SORRY VENOSA BUT YOU MAY NEED TO EMPLOY MORE STAFF AND BETTER COOKS

Excellent hotel and very tentative staff, hotel was very clean. we had a cabana for the day and our waiter HUGO was fantastic host and would highly recommend

From reception to the room service, impeccable! The room was perfectly clean, the shower an oasis. Friendly staff, they’re always there for slightest concern. Apparently kids are taken good care of, leaving private space for adults. Definitely will be back.

Bear in mind like most families it has taken us all year to save up and pay this holiday off before I start my review!! I was not going to bother leaving a review but I think it’s important if someone has children I would NOT recommend this hotel. It also states this hotel is a 5 star platinum choice hotel. On arrival we were amazed at the place I can’t lie it is beautiful, spotlessly clean and staff were lovely. I must admit their English was not the best so did struggle at times in the restaurants etc On arrival we had requested 2 rooms with an adjoining door as there was 2 adults and 4 children. In the description it states pull out sofa. It was more like a pull out chair and so small. My 10 year old was so upset that this was “his bed” for 10 days. We spoke to the TUI rep and she rectify this by requesting a mattress to go on top of the pull out chair and we had to sign to say we had take responsibility for this due to health and safety. During our stay we used all shops available on site. Please bear in mind there were ONLY 5 shops on site. The hotel is in the middle of no where so the closest general store outside the resort was a 10 minute walk but nothing else around!!! On the resort there was a handbag & clothes shop, a coat shop, jewellery shop, general shop for toiletries,sweets etc and a hairdressers. All of these shops we used and purchased items in apart from the coat shop. Seko who worked in the jewellery shop was a lovely man and his shop had lovely items to buy Handbag and clothes shop the men in there were also lovely and we bought some lovely items from them. I had a fab curly blow dry from the salon before the photo shoot we had which cost only €15 euros we booked to have whilst in the resort. BE AWARE of the general shop!! You go in there the man on the till taps away on his CALCULATOR gives you a price and you pay trusting he has added it up correctly until you check your bank statement and also have been given an overall receipt but not itemised receipt so are clueless to actually what you have actually paid for.. until we looked back and actually thought hold on this is not correct! We were over charged on two separate occasions and when we flagged this up to the store manager he was very rude would not acknowledge our complaints and due to this we had to take this further to reception and our TUI rep. We did eventually receive a refund and our money back after further investigation. We later found out we were not the only customers this happened to. Spa on site is absolutely AMAZING but indoor pool closed due to no staff to run it which was a joke and told the indoor pool was not working. The Spa staff were lovely the massages we had were amazing and worth every penny. Staff even gave all 4 children mini chocolate and bubble massages whilst we had our treatments which they LOVED! In the gym half the machines in the gym were broke and had signs stuck to them to say broke. The air con in the gym did not work

Morning activities, evening show is really fun and animation team was fantastic and Olympic game was brilliant. Definitely visiting again .

I am currently at the Venosa Beach. Everything is perfect. We have been spoilt with the entertainment team and food. The entertainers held an olympic games yesterday which was fantastic. Molly and Yaya have been so much fun for me and my boys. ❤️