Hawthorn Extended Stay by Wyndham Amarillo

Very nice

Just ok Ok hotel. The beds were very uncomfortable and the air conditioner kept us up all night because it would switch on and off and was loud so it woke us up when it happened. The light outside was very bright and poured in through spaces around the curtains that just couldn't be maneuvered to block it out. Our room was supposed to sleep 6, but it's can only sleep 5. The pull out couch bed was atrocious and more uncomfortable than the beds and probably only a twin size bed, no way could we fit two kids on that bed unless they were toddlers. But even so, they slept on springs all night and had backaches the next day. The food was ok, pretty runny and bland. Not very impressed

I had stayed here the week before, so knew the rooms were a little shabby, but comfortable and a reasonable price, but my second stay had a lot of issues. The air conditioner didn't work, the shower was leaking a lot and noisy, there was a minimal amount of toilet paper and some men's clothing left in the closet. I only needed a few hours of sleep before heading on my way, so I didn't ask for anything to be remedied, but when I listed the problems when I checked out so they would be aware of the issues, the only response I received was, "Okay". I was expecting at least a "Sorry to hear that, but thank you for letting us know, we'll work on that" I have to make the same trip in two weeks, but will look for a different place to stay.

After driving 12 hours … we were excited to relax at the pool that was under repair and no where in the web site it alert us very disappointed and the cleanliness wasn’t the best !! There’s many choices in Amarillo and I made the worst decision

Not too good We booked this hotel for the pool advertised but it was closed for renovations. That should be updated so people know. There were fake eyelashes stuck to the head board and hair on the sheets and they yelled of perfume. This room was not very clean and definitely not good for my wife with allergies.

The property was average for the price. The main problem was the pool was closed for maintenance.