Centro Mada Amman by Rotana

Centro Mada Amman by Rotana Reviews

Centro Mada Amman by Rotana

Ahmad Maayetah, Amman, Amman Governorate 11183, JordanView hotel details
Centro Mada Amman by Rotana
Centro Mada Amman by RotanaCentro Mada Amman by RotanaCentro Mada Amman by Rotana
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Guest Reviews of Centro Mada Amman by Rotana

6.7/10
40 reviews
Verified reviews
Location7.0
Amenities6.8
Service6.6
Cleanliness6.4
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All reviews(40)
Positive reviews(36)
Reviews with photos/video(8)
Negative reviews(4)
TIHA BOSS
Centro Twin Room
Stayed in Jul 2026
Business traveller
88 reviews
2.5/10
Posted on Aug 23, 2026
The worst experience of my life, I never met the reception staff or reception manager, who were very rude people as in this hotel, they are not polite at all I can’t give this hotel even 2 stars, dirty, bad service, poor restaurant, bad staff in reception so rude and unprofessional I stayed one night and ran away and lost the rest of the night's money just because I felt I was in the reception staff and manager's home and they controlled me as they wanted 🤣🤣 and they gave me orders rudely way Price of this hotel you can spend for 5 stars hotel but this hotel can’t give more than two stars
OM@R SHARIF
Spacious Centro Room - Queen Bed
Stayed in Jul 2026
Solo traveller
6 reviews
2.0/10
Posted on Aug 4, 2026
Terrible service, nonchalant employees. Didn’t disclose the fact the it will be construction right outside my window at 7:00 a.m and all they would do “to solve the problem is provide earplugs!” Worst experience ever.
Guest User
Centro Queen Room
Stayed in Apr 2026
Business traveller
2 reviews
10/10
Outstanding
Posted on Jul 19, 2026
For a business trip, the price and location are perfect. The breakfast is excellent, and the room is quite spacious. The only slight drawback might be the distance, but honestly, there's a mall nearby, so it's convenient to get around. I wouldn't recommend it for a tourist trip, but for business, you won't find a better location.
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Haiat
Centro Queen Room
Stayed in Jun 2026
Travelling with friends
2 reviews
10/10
Outstanding
Posted on Oct 2, 2026
I love this hotel every thing was amazing thank you
Guest User
Centro Queen Room
Stayed in Nov 2025
Travelling with friends
2 reviews
10/10
Outstanding
Posted on Dec 31, 2025
Excellent everything looks great love it
Guest User
Centro Twin Room
Stayed in Apr 2025
Solo traveller
23 reviews
6.0/10
Posted on May 17, 2025
Didn’t enjoy the trip. Noisy hotel and didn’t feel comfortable
Saadi 84
Centro Queen Room
Stayed in Dec 2023
Business traveller
52 reviews
7.0/10
Posted on Jan 15, 2024
Location is very good and staff very nice people but the room is not clean
Response from Property: Dear Mr. Saadi,Thank you for your comments about your recent stay at Centro Mada Amman posted on Trip.com Your valued feedback is important for us to improve continuously our service quality as our goal is not only to meet but even exceed our guests’ expectations. With much regret, we learnt that your stay was not an entirely satisfactory one for which we sincerely wish to apologize. May I take this opportunity again to thank you for bringing this to our attention and sincerely hope to welcome you back at another opportunity to convince you of our otherwise fine services.Kind regards,Imad AkilGeneral Manager
Guest User
Centro Twin Room
Stayed in Sep 2023
Business traveller
38 reviews
8.0/10
Very good
Posted on Oct 13, 2023
The breakfast is.delicous but there is a lot of peoples in the morning compared the cost still a good choose for live
Response from Property: Dear Sir/Madam ,I am very pleased to read your positive review from your recent stay with us at Centro Mada Amman. Thank you for taking the time to share your feedback and recommend our hotel on Trip.com With delight I read that you have been overall impressed with the quality of our hotel and service. Your gracious comments will serve as an added inspiration to consistently maintain the high standards which you have experienced during your stay with us. I do hope you will return to Amman in the near future and look forward to welcome you to Centro Mada Amman by Rotana.Sincerely,Imad AkilGeneral Manager
Anonymous User
Centro Twin Room
Stayed in Sep 2023
Business traveller
1 reviews
8.5/10
Very good
Posted on Oct 31, 2023
Good vibes at centro mada amman
Response from Property: Dear Sir/Madam,I am very pleased to read your positive review from your recent stay with us at Centro Mada Amman. Thank you for taking the time to share your feedback and recommend our hotel on trip.com With delight I read that you have been overall impressed with the quality of our hotel and service. Your gracious comments will serve as an added inspiration to consistently maintain the high standards which you have experienced during your stay with us. I do hope you will return to Amman in the near future and look forward to welcome you to Centro Mada Amman by Rotana.Sincerely,Imad AkilGeneral Manager
Moath
Centro Queen Room
Stayed in Apr 2024
Couple
20 reviews
8.5/10
Very good
Posted on May 30, 2024
The rooms are clean and the reception staff are helpful
Response from Property: Dear Moath, I am very pleased to read your positive review from your recent stay with us at Centro Mada Amman. Thank you for taking the time to share your feedback and recommend our hotel on Trip.com. With delight I read that you have been overall impressed with the quality of our hotel and service. Your gracious comments will serve as an added inspiration to consistently maintain the high standards which you have experienced during your stay with us. I do hope you will return to Amman in the near future and look forward to the opportunity to welcome you personally to Centro Mada Amman by Rotana. Sincerely, Imad Akil General Manager
Hanood
Centro Queen Room
Stayed in Dec 2023
Couple
5 reviews
10/10
Outstanding
Posted on Jan 26, 2024
It was a great experience in the hotel, I would love to book it again
Response from Property: Dear Hanood, I am very pleased to read your positive review from your recent stay with us at Centro Mada Amman. Thank you for taking the time to share your feedback and recommend our hotel on Trip.com. With delight I read that you have been overall impressed with the quality of our hotel and service. Your gracious comments will serve as an added inspiration to consistently maintain the high standards which you have experienced during your stay with us. I do hope you will return to Amman in the near future and look forward to the opportunity to welcome you personally to Centro Mada Amman by Rotana. Sincerely, Imad Akil General Manager
Guest User
Centro Queen Room
Stayed in Nov 2023
Travelling with friends
6 reviews
8.5/10
Very good
Posted on Dec 21, 2023
They close the rooftop in winter and it will be more beautiful if they open it
Response from Property: Dear Sir,Thank you for your comments about your recent stay at Centro Mada Amman posted on Trip.com Your valued feedback is important for us to improve continuously our service quality as our goal is not only to meet but even exceed our guests’ expectations. With much regret, we learnt that your stay was not an entirely satisfactory one for which we sincerely wish to apologize. May I take this opportunity again to thank you for bringing this to our attention and sincerely hope to welcome you back at another opportunity to convince you of our otherwise fine services.Kind regards,Imad AkilGeneral Manager
NEBRAS AYMAN ABDULLA ALHURAISH
Centro Queen Room
Stayed in Nov 2023
Family
17 reviews
9.5/10
Amazing
Posted on Jan 7, 2024
Amazing place to stay even tho I needed taxi everywhere I go
Response from Property: Dear Neb ,I am very pleased to read your positive review from your recent stay with us at Centro Mada Amman. Thank you for taking the time to share your feedback and recommend our hotel on Trip.com With delight I read that you have been overall impressed with the quality of our hotel and service. Your gracious comments will serve as an added inspiration to consistently maintain the high standards which you have experienced during your stay with us. I do hope you will return to Amman in the near future and look forward to welcome you to Centro Mada Amman by Rotana.Sincerely,Imad AkilGeneral Manager
Moe-nz
Centro Queen Room
Stayed in Apr 2024
Business traveller
4 reviews
7.5/10
Posted on Jun 8, 2024
Need to work on customer service
Response from Property: Dear Mohammad, Thank you for your comments about your recent stay at Centro Mada Amman posted on trip.com. Your valued feedback is important for us to improve continuously our service quality as our goal is not only to meet but even exceed our guests’ expectations. With much regret, we learnt that your stay was not an entirely satisfactory one for which we sincerely wish to apologize. May I take this opportunity again to thank you for bringing this to our attention and sincerely hope to welcome you back at another opportunity to convince you of our otherwise fine services. Kind regards, Imad Akil General Manager
ABDALLAH YACOUB9
Spacious Centro Room - Queen Bed
Stayed in Sep 2023
Couple
4 reviews
2.0/10
Posted on Nov 25, 2023
You have to provide a marriage
Response from Property: Dear Abdullah,Thank you for your comments about your recent stay at Centro Mada Amman posted on *******. Your valued feedback is important for us to improve continuously our service quality as our goal is not only to meet but even exceed our guests’ expectations. With much regret, we learnt that your stay was not an entirely satisfactory one for which we sincerely wish to apologize. May I take this opportunity again to thank you for bringing this to our attention and sincerely hope to welcome you back at another opportunity to convince you of our otherwise fine services.Kind regards,Imad AkilGeneral Manager