Hotel Sarovar Regency

Our experience at Hotel Sarovar Regency was disappointing from the moment we arrived. During check-in on Friday, there was no greeting — no hello, no smile, no basic hospitality. The staff simply took our details and photos, told us our room number, and that was it. We walked to our room on our own, with no guidance or warmth from the team. The real problem began that night when we tried to return to the hotel. Two roads leading to the property were blocked, and normal cars could not enter. The only way to reach the hotel was by taking a three-wheeler which had to squeeze through extremely narrow and very crowded aisles. This meant waiting for long periods just to get back to the hotel — a huge inconvenience for guests. I informed the reception about this issue, hoping for some assistance or at least concern, but they did absolutely nothing. They were uninterested, unhelpful, and completely unfazed by the situation. We had originally booked for three nights, but after just one night, we decided to check out despite having paid the full amount and no refund. The hotel is practically inaccessible unless you go by foot, and the staff seriously need proper training. Their hospitality and customer service were genuinely the worst we have ever experienced. I would not recommend this hotel to anyone looking for comfort, accessibility, or even basic courtesy.

Nice location walking distance to Golden Temple

Friendly Staff & Clean Room, Walking distance of 200 meters to Golden Temple.

The service was great and thorough. My shower head didn't work, but they tried to fix it.

Worth the money. Staff very helpful

stayed at this hotel and absolutely loved it — the service was excellent, the rooms were clean and comfortable, and the atmosphere was calm and welcoming. The staff were friendly and attentive, the location was great, and the breakfast was delicious! I truly recommend this place to anyone looking for a pleasant and enjoyable stay ❤️

Very satisfied with my stay here. Clean and spacious rooms with everything necessary. Lovely staff. Right by the Golden Temple!

Hot water / bathroom water not working - complained - advised we were using wrong - same issue next morning - inconvenienced - had to use another rooms bathroom.