KarimT
December 13, 2025
Location:
Excellent. Calm area, close to the free ferry from Amsterdam Central. You are away from the buzz but still well connected. Best of both worlds.
Check-in experience:
Disappointing. I arrived around two hours early and politely asked if the room was available. The front desk staff member was helpful and said the system showed the room as ready and that she would confirm with management.
The manager then intervened and introduced an unnecessary and inconsistent explanation about the room not being ready, followed by an early check-in fee of €5. The fee itself is reasonable and not the issue. The issue is the lack of transparency.
Moments later, the same staff member asked the manager whether to give me the original room, and the manager confirmed yes in front of me. This made the earlier explanation feel dishonest, which I do not appreciate.
Bar:
Overpriced for a hostel.
Amenities:
Standard. Nothing special, nothing missing.
Hygiene:
Below expectations. While the room was generally clean, there were breadcrumbs on the mattress, which points to poor attention to detail. Soap and toilet paper were not properly provided and had to be requested, which should not be necessary.
Overall:
Good location, average facilities, weak attention to hygiene and communication.
