Divan Ankara

Divan Ankara Reviews

Divan Ankara

Yıldızevler, Jose Marti Cd. No: 2, Ankara, 06550, TürkiyeView Hotel Details
Divan Ankara
Divan AnkaraDivan AnkaraDivan Ankara
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Divan Ankara Guest Reviews

4.4/5
Very Good
124 review
Verified reviews
Location4.3
Amenities4.4
Service4.4
Cleanliness4.6
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All reviews(124)
Positive reviews(23)
Reviews with photos/video(2)
Awesome stay(7)
Friendly staff(6)
Negative reviews(1)
eczbozdogan
Superior King Room
Stayed in Nov 2024
Family
3 review
5.0/5
Outstanding
Posted on Dec 6, 2024
Divan Hotel kalitesi.
Response from Property: Dear Guest, We would like to thank you very much for your valuable evaluation of our Divan Ankara Hotel, and we would like to state that we will be happy to welcome you again. Best regards, Boğaçhan Çakın General Manager
Guest User
Superior King Room
Stayed in Mar 2024
Couples
2 review
5.0/5
Outstanding
Posted on Jun 23, 2024
Nice stay :)
Response from Property: Dear Our Valuable Guest,Thank you so much for taking the time to let us know of your experience after your recent stay with us. We are pleased to hear that you were satisfied, Thank you once again for your kind remarks and we all look forward to the pleasure of welcoming you back to Divan Ankara very soon.Kind regards,Boğaçhan ÇakınGeneral Manager
Guest User
Superior Twin Room With City View
Stayed in Jun 2024
Business travellers
1 review
4.5/5
Great
Posted on Aug 9, 2024
Clean
Response from Property: Dear Our Valuable Guest, Thank you so much for taking the time to let us know of your experience after your recent stay with us. It's our constant strive to provide a high standard of service and create a Traditional Turkish hospitality atmosphere for our guests.We all look forward to your continued visits and to welcoming you back. Kind RegardsBoğaçhan Çakın General Manager
Guest User
Superior King Room
Stayed in Nov 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Dec 8, 2024
The hotel and its staff are very nice and helpful. I would also like to thank Mr. Eren Ortakçı for his interest.
Original TextTranslated by Google
Response from Property: Değerli Misafirimiz,Konuğumuz olduğunuz süre içerisinde hizmetlerimiz hakkındaki memnuniyetinizi bizlerle paylaştığınız için çok teşekkür ederiz.Sizlerden gelen bu tür geri bildirimler takım arkadaşlarımız ile paylaşılmakta ve kendilerinin sizleri en iyi şekilde ağırlamak için gösterdikleri çabaları devam ettirmeleri için teşvik edilmektedir.En kısa zamanda sizleri tekrar ağırlamak ve Geleneksel Divan Misafirperverliğini yeniden yaşatmak dileğimizle...SaygılarımlaBoğaçhan Çakın Genel Müdür
Fatih ÖZGÜR
Deluxe King Room
Stayed in Dec 2024
Business travellers
7 review
4.2/5
Very Good
Posted on Jan 18, 2025
They said no smoking in the room, but there is an ashtray and matches
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Kamil sayar
Superior Twin Room With City View
Stayed in Feb 2024
Couples
8 review
2.5/5
Posted on Mar 22, 2024
The hotel is nice and high quality, but there was a problem with the valet at the entrance. I towed my own car and bought it myself. The spa section of the hotel is very bad, the pool is cold, the welcoming staff is insufficient, the massage is very good. I've never paid this much money and had such a bad Balinese massage. The hotel is nice and high quality, but there was a problem with the valet at the entrance. I towed my own car and bought it myself. The spa section of the hotel is very bad, the pool is cold, the welcoming staff is insufficient, the massage is very good. I've never paid this much money and had such a bad Balinese massage.
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Response from Property: Dear Guest, We would like to thank you sincerely for choosing our Divan brand for your stay in Ankara, and we would like to point out that the time you spared to share your accommodation experience is extremely important to us. We are very sorry and apologize for falling short of your expectations regarding our valet and spa services, based on your comments and ratings made through our online channel through which you received your reservation. We would love to receive detailed information from you so that we can examine the situation in question and learn about the issues you would like to add regarding your accommodation experience. You can be sure that the necessary actions will be taken with our satisfaction following your feedback. You can always reach us through our hotel switchboard or relevant e-mail addresses. Kind regards, Boğaçhan Çakın General manager
Guest User
Deluxe King Room
Stayed in Mar 2024
Couples
23 review
4.6/5
Great
Posted on Apr 25, 2024
Ordinary hotel, average feeling. The facilities feel old, the room is small, the waiter is very considerate, the location is good, the service is good, and the breakfast is small.
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Response from Property: Dear Our Valuable Guest,Thank you very much for choosing to visit Divan Ankara and taking the time to share your points with us.We make every effort to make your experience a truly inspired one and we are delighted that we have been successful in achieving this during your recent visit.We all look forward to your continued visits and to welcoming you back.Kind regards,Boğaçhan ÇakınGeneral Manager
Guest User
Superior King Room
Stayed in Jan 2024
Solo travellers
1 review
5.0/5
Outstanding
Posted on Feb 23, 2024
Wonderful hotel, convenient location (there are many cafes and shops nearby), clean, spacious room. I booked accommodation with breakfast, very tasty food. Responsive and friendly staff. I recommend!
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Response from Property: Dear Our Valuable Guest,Thank you very much for your comments after your recent stay with us. We appreciate you taking the time and trouble to let us know of your experience.Comments such as yours are shared with all of our Team Members as an initiative to encourage them to continue their efforts in making our guests feel welcome and ensuring them a pleasant stay.Thank you once again for your kind remarks and we all look forward to the pleasure of welcoming you back to Divan Ankara very soon.Kind regards,Boğaçhan ÇakınGeneral Manager
Guest User
Superior King Room
Stayed in Nov 2024
Business travellers
28 review
3.6/5
Posted on Mar 3, 2025
Older facilities, good location
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Guest User
Superior King Room
Stayed in Mar 2024
Couples
6 review
5.0/5
Outstanding
Posted on Apr 30, 2024
A nice classic divan hotel, sound insulation is a bit bad but overall good
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Response from Property: Dear Guest, We would like to thank you most sincerely for choosing our Divan brand for your stay in Ankara, and we would like to state that the time you have taken to share your accommodation experience is extremely important to us. We hope to welcome you back as soon as possible and make you experience the Traditional Divan Hospitality again... Best Regards, Boğaçhan Çakın General Manager
Mert Dorman
Superior King Room
Stayed in Mar 2024
Solo travellers
13 review
4.0/5
Very Good
Posted on Apr 28, 2024
I liked it, the hotel was nice, thank you, I will definitely come again
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you very much for sharing your satisfaction with our services during your stay with us. We would like to thank you once again for choosing Divan Ankara and would like to state that we will be happy to welcome you again as soon as possible. Best regards, Boğaçhan Çakın General Manager
Guest User
Superior King Room
Stayed in Feb 2024
Booked for others
31 review
5.0/5
Outstanding
Posted on Apr 21, 2024
The hotel facilities are very new and the environment is good
Original TextTranslated by Google
Response from Property: Dear Our Valuable Guest,Thank you very much for choosing to visit Divan Ankara and taking the time to share your points.We all look forward to your continued visits and to welcoming you back.Kind regards,Boğaçhan ÇakınGeneral Manager
Guest User
Superior King Room
Stayed in Jun 2024
Travel with friends
15 review
5.0/5
Outstanding
Posted on Jul 22, 2024
High-end equipment and facilities
Original TextTranslated by Google
Response from Property: Dear Our Valuable Guest,Thank you very much for choosing to visit Divan Ankara and taking the time to share your points with us.We all look forward to your continued visits and to welcoming you back.Kind regards,Boğaçhan ÇakınGeneral Manager
Guest User
Superior King Room
Stayed in Feb 2023
Business travellers
1 review
5.0/5
Outstanding
Posted on Mar 20, 2023
Divan Hotel; It is at a high level in terms of location, cleanliness, facilities and the service understanding of the staff. I would recommend it to everyone.
Original TextTranslated by Google
Response from Property: Dear Guest, We would like to thank you very much for your valuable evaluation of our Divan Ankara Hotel and we would like to state that we will be pleased to host you again. Kind regards, Boğaçhan Çakın General manager
Guest User
Superior King Room
Stayed in Jun 2024
Couples
5 review
3.2/5
Posted on Jul 30, 2024
👍 great hotel
Original TextTranslated by Google
Response from Property: Dear Our Valuable Guest,Thank you very much for your comments after your recent stay with us. We appreciate you taking the time and trouble to let us know of your experience.We have noted that you rated us a little lower and that we can work on it to improve further. We would be most grateful if you could share with us any particular things that we could take note of and implement during your visit to make it more satisfactory for you.Thank you for your remarks and we all look forward to welcoming you back to the Divan Ankara soon. With kind regards.Bogachan CakinGeneral Manager