Madison Plaza Townsville
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Townsville
Madison Plaza Townsville
409 Flinders Street, Townsville, Queensland 4810, Australia
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We Price Match
Last booked 17 hrs ago
Highlights
Ideal location
Cozy rooms
Excellent serviceAmenities
Meeting Room
Private parking
Indoor swimming pool
Wake-Up Call
Car Charging Facilities
Luggage Storage
Multi-Function Room
Wi-Fi in Public Areas
All Amenities
Property Description
With a stay at Madison Plaza Townsville, you'll be centrally located in Townsville, within a 10-minute walk of Catholic Diocese of Townsville and Castle Hill. This hotel is 0.9 mi (1.4 km) from Queens Gardens and 1.3 mi (2 km) from Townsville Entertainment & Convention Centre.
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8.7/10
Very GoodWe stayed for one night. Room was clean, shower was good, bed was alright. You get what you pay for
All 135 Reviews
Surroundings
Airport: Townsville Airport
(6.9 km)
Train: Townsville Railway Station
(570m)
Landmarks: Anytime Fitness
(130m)
Landmarks: F45 Training Townsville City
(160m)
Landmarks: Event Cinemas Townsville City
(240m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
5
Business Queen Room (Shower over Bath)
1 Queen bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
City View
Check Availability
6
Executive Twin Room
1 Double bed and 1 Single bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
City View
Check Availability
8
Executive Family Suite
1 Queen bed and 2 Single bed
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Tea Bag
Check Availability
7
Executive Queen Room
1 Queen bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
City View
Check Availability
6
Executive King Suite
1 King bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
City View
Check Availability
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Guest Reviews
8.7/10
Very Good
135 reviews
Verified Reviews- Cleanliness8.3
- Amenities8.4
- Location9.4
- Service8.7
Average for similar properties in Townsville
AI Summary
Located in Townsville center, the accommodation is lauded for its friendly, efficient reception service and comfortable, spacious rooms. Convenient access to amenities and attractions enhances the overall guest experience.
Sandra Niupoga
May 23, 2025
First time in Townsville, I arrived at midnight an hour after my checkin time and was so happy to find the hotel reception still up and waiting for my arrival. The service was epic. I requested an extension for two days and was given without delay.
I will recommend this hotel to anyone looking for great service and friendly staff any day.
Guest User
April 19, 2025
Tried to phone ******* to cancel until the following
Week due to ill health. Phoned on Monday 14th to fit within the parameters of cancellation policy. Madison gave me reservation of **********. I tried
Numerous times and was directed to ph no
+86 21 60420924 booking. com (Shanghai) no knowledge of my booking. Told to phone trip advisor
ph no +85 23 0083268 (hong kong) no knowledge of my reservation.Phoned Madison plaza Townsville
to tell them that I had spent 1 and a half hours on the
phone chasing a phantom company and to cancel my reservation. They informed me that I had to still pay regardless due to company regulations. *******
you are a no good company. I’m deleting you and the
others from my apps. Will book direct with hotels in future. Trivago , what a laugh. Get your **** together.
You can pay me the $434.00 that it has cost me.
Have been staying with the Madison for over 30 years not regularly but always used them. Not any more. Facebook with this to inform others of my experience with Trivago, and others. Have a good day. Regards *** ********. 0447 982288
(Australia)
OlegBur
March 1, 2025
We stayed for one night. Room was clean, shower was good, bed was alright. You get what you pay for
Guest User
May 12, 2025
Air con leaked, we got new room. Otherwise ok, little noisy at mornings.
Ruem
March 16, 2025
The hotel is conveniently located. The facilities are not really bad.
Walter Gamia
November 18, 2024
The room was great the service was good I would recommend to other friends to have a stay at Madison Plaza
Superbee2702
March 21, 2024
All good , great location . You can walk around and nearby there is an information center .
Anonymous User
August 17, 2024
We stayed in the same room on 2 occasions, a couple of days apart, so we have no knowledge of other rooms. This family suite was very dated and the chairs were very worn. The beds were comfortable enough and there was plenty of space. The location for the ferry to Magnetic Island was close and the city bus hub was very close. The staff on the desk were lovely but didn’t seem to know much about buses or airport transfers, which was a shame. Overall, it was a comfy enough place to stay while we waited to access the ferry and airport, but nothing more than that.
Services & Amenities
Most Popular Amenities
Meeting Room
Additional charge
Private parking
Additional charge
Indoor swimming pool
Wake-Up Call
Car Charging Facilities
Luggage Storage
Multi-Function Room
Wi-Fi in Public Areas
Meeting Room
More Amenities
Internet
Wi-Fi in Public Areas
Indoor swimming pool
Parking
Private (exclusively for guests) is available Off-site parking, and Charge, AU$15.00 (approx. £7.18) Daily. Reservation needed.
Private parking
Additional charge
Car charging facilities
Business Services
Meeting Room
Additional charge
Fax/Copying Service
Additional charge
Multi-Function Room
Front Desk Services
Wake-Up Call
Luggage Storage
Front Desk with Limited Hours
Languages Spoken
English
Food & Drink
Halal meals provided
Off-site
Alcohol-Free Rooms (On Request)
Public Areas
Elevator
Vending Machine
No Smoking in Public Areas
Cleaning Services
Ironing Service
Laundry Service (On-Site)
Additional charge
Clothes Dryer
Safety & Security
Smoke Detector
Fire Extinguisher
CCTV In Public Areas
Property Policies
Check-in and Check-out Times
Check-in: 14:00–23:00
Check-out: Before 11:00
Front desk hours: [Mon-Sun]07:00–23:00
If you will arrive outside of check-in hours, contact the property in advance
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 2 years old and under | Extra cot: AU$15.00 (approx. £7.18) per person per night |
Breakfast
Breakfast not provided.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Legal Information
This property is managed by a professional host. Professional hosts are parties that act for purposes relating to their trade, business, or profession and are regarded as traders under EU law.
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Property Description
- Opened: 1965
- Renovated: 2017
- Number of Rooms: 92
With a stay at Madison Plaza Townsville, you'll be centrally located in Townsville, within a 10-minute walk of Catholic Diocese of Townsville and Castle Hill. This hotel is 0.9 mi (1.4 km) from Queens Gardens and 1.3 mi (2 km) from Townsville Entertainment & Convention Centre.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and a banquet hall.
Featured amenities include luggage storage, laundry facilities, and an elevator. Limited parking is available onsite.
Make yourself at home in one of the 93 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and DVD players are provided for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and electric kettles, and housekeeping is provided on request.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and a banquet hall.
Featured amenities include luggage storage, laundry facilities, and an elevator. Limited parking is available onsite.
Make yourself at home in one of the 93 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and DVD players are provided for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and electric kettles, and housekeeping is provided on request.