Guest Reviews of Splendid Hotel Lac d'Annecy, Handwritten Collection
8.9/10
Very Good
130 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.0
Amenities8.6
Service9.0
Cleanliness8.9
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All reviews(130)
Positive reviews(28)
Reviews with photos/video(3)
Great location(13)
Convenient location(8)
Awesome stay(5)
Negative reviews(2)
Guest User
Superior Room with Double Bed
Stayed in Nov 2024
Couple
14 review
10/10
Outstanding
Posted on Dec 30, 2024
Wonderful location in the middle of the town, while facing the lake.
The place was clean and comfortable.
It was rainy during our stay and the hotel provided umbrellas, which was very helpful.
Guest User
Superior Room with Double Bed
Stayed in May 2023
Family
7 review
8.5/10
Very Good
Posted on Jun 4, 2023
The location is perfect near restaurant, shopping area and park.
Ananleledexiaoanni
Superior Room-1 Double Bed, Lake Side
Stayed in Jun 2025
Family
37 review
9.0/10
Great
Posted on Jul 30, 2025
The hotel is in a great location, just a 7-minute walk from Annecy's bus station/train station. It's also within easy reach of the old town and the lake. The entire hotel, from the entrance to the room, exudes an art deco vibe and is quite chic. The room is well-centered, with separate wet and dry areas, which is rare and particularly nice. I hadn't originally planned to have breakfast at the hotel, but that afternoon, my nephew was in a hurry to use the restroom in the restaurant. The waiter treated him so kindly that after using the restroom, he went to the restaurant and asked for some lemonade. He even made him a glass of warm lemonade (hot water + cold water + lemon slices). Anyone who knows how to do this will appreciate it. I was so touched. We chose to have breakfast at the hotel on our last day, and it was quite rich. It will be my first choice next time I visit.
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art doartdee
Superior Family Room-1 Double Bed and 1 Double Sofa Bed
Stayed in Mar 2025
Family
9 review
10/10
Outstanding
Posted on Apr 15, 2025
Park your car near the hotel and come to inform us to receive a discount card for overnight parking. The hotel is lovely. We arranged an extra room with a large bed, soft mattress, comfortable pillows, an elevator, and air conditioning.
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M11116****
Superior Room-1 Double Bed, Lake Side
Stayed in Aug 2025
Couple
12 review
7.5/10
Posted on Oct 9, 2025
Located within walking distance of the train station, directly facing the European Gardens and the large lake, and very close to the old town, this hotel boasts a perfect location! Ideal for a short stay in Annecy.
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_WeChat54943****
Superior Room-1 Double Bed, Lake Side
Stayed in Nov 2024
Couple
75 review
8.0/10
Very Good
Posted on Dec 20, 2024
It takes only a few minutes to walk from the train to the destination. It takes only a few minutes to walk to Lake Annecy and the town is very convenient for eating, drinking and having fun.
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6/9
190596****
Superior Room with Double Bed
Stayed in Apr 2025
Travelling with friends
28 review
2.0/10
Posted on May 17, 2025
I don't know why this hotel has a high rating. After checking in, I found it to be a big pit. First, the facilities are outdated; second, there is no view of Lake Annecy; third, the breakfast is rubbish; fourth, the service attitude is extremely poor. Friends, please be careful to avoid this pit!
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Response from Property: Dear Sir, Your opinion is essential and allows us to perfect our services so that you have a pleasant stay (we have taken note of the points you mentioned). But we know the true reason of your discontent. Prepayment rates are not refundable in case of a cancellation due to a "change of plan". We can exceptionnaly make a refund if you provide a medical certificate but this was not the case at all. Our cancellation policies are the same for everybody and our team is working hard and strive to continuously improve the quality of our services.Best regards from Annecy,Jacques, Référent Qualité
Yvonne~waiwaidelihuoyun
Superior Room with 2 Single Beds
Stayed in Apr 2025
Solo traveller
14 review
10/10
Outstanding
Posted on May 12, 2025
The hotel is in a very good location, facing Lake Annecy and the old town behind.
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Response from Property: Dear Guest, We sincerely thank you for these few words that go straight to our hearts. We always do our utmost to ensure that the stay of our guests lives up to their expectations. We look forward to welcoming you back to the Splendid Hotel Lac d'Annecy - Handwritten Collection. Best regards,Jacques, Référent Qualité
Soso_des_iles
Superior Room with 2 Single Beds
Stayed in Oct 2024
Couple
7 review
8.5/10
Very Good
Posted on Nov 24, 2024
I recommend it for a romantic weekend in Annecy
The location is great, 3 min walk from old Annecy
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Anonymous User
Deluxe Room-1 Double Bed, Terrace On The Lake Side
Stayed in Sep 2024
Couple
8 review
8.5/10
Very Good
Posted on Oct 30, 2024
The room view is different from the picture display, the hotel facilities are complete and the service is thoughtful
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freya123
Superior Family Room-1 Double Bed and 1 Double Sofa Bed
Stayed in Jul 2024
Family
6 review
10/10
Outstanding
Posted on Aug 17, 2024
The hotel is right outside the lake, where it is very convenient to play on the lawn and boat. It is a 3-minute walk from the center of the old city. The hotel facilities are good, and the children were given a bear gift.
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Anonymous User
Superior Room with Double Bed
Stayed in Jul 2024
Business traveller
16 review
10/10
Outstanding
Posted on Aug 6, 2024
The location of the hotel is very convenient. It is within a ten-minute walk from almost all the attractions in the old city. There are also many places to eat in the surrounding area... The hotel room is average in size~ Overall it is pretty good~
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201123****
Superior Room with 2 Single Beds
Stayed in Dec 2024
Solo traveller
28 review
8.5/10
Very Good
Posted on Feb 3, 2025
Excellent location, clean rooms
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M58259****
Superior Family Room-1 Double Bed and 1 Double Sofa Bed