Guest Reviews of Chang Baishan Dynasty Holy Land Hot Spring Hotel
8.8/10
1050 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.8
Amenities8.8
Service8.8
Cleanliness8.9
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All reviews(1050)
Positive reviews(1017)
Reviews with photos/video(460)
Relaxing hot springs(429)
Delicious breakfast(138)
Offers pick-up/drop-offs(107)
Friendly front desk staff(63)
Perfect for kids(62)
Clean pool(38)
Close to train station(27)
Has play area for children(10)
Negative reviews(33)
Guest User
Standard 2-bed Room
Stayed in Dec 2025
Family
2 review
10/10
Outstanding
Posted on Jan 10, 2026
The hot spring service was absolutely fantastic! They even have outdoor hot springs in the snow, which was an amazing experience. The shuttle service was also excellent; we had a lot of luggage, and the driver was incredibly helpful with loading and unloading it.
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Response from Property: Thank you for your perfect review! We hope you enjoyed your unique experience at the outdoor hot springs in the snow. The driver's thoughtful assistance with your luggage during the pick-up and drop-off is also part of our service. A comfortable experience throughout your trip is our greatest pursuit, and we look forward to your next visit!
Yikehongsedeqieqie
Standard 2-bed Room
Stayed in Nov 2025
Travelling with friends
37 review
6.0/10
Posted on Dec 29, 2025
Forgot to take photos of the room, but everything else was quite good.
The breakfast had a good variety and was quite extensive, though it did get a bit crowded.
The location here is very convenient, making it easy to get to different attractions. Definitely recommended!
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Response from Property: Dear Guest, thank you for your recognition and recommendation! We are delighted that the hotel's room types, delicious breakfast, and convenient location have brought you a comfortable experience. We also appreciate your feedback on the minor issue you raised during breakfast hours. We will promptly optimize our guest flow arrangements to enhance your dining experience. We look forward to your next visit!
Mageshaitaiyang🌞
Deluxe 2-bed Room
Stayed in Nov 2025
Couple
3 review
9.7/10
Amazing
Posted on Dec 18, 2025
Found a real gem! The room is truly spacious, and the bathroom has a separate wet and dry area, plus you can even soak in a hot spring bath ♨️ Although the location is a bit out of the way, it's not a big deal. I definitely have to go back again when summer arrives!
Original textTranslated by Google
Response from Property: Dear guest, we're so happy you felt you'd struck gold! The spacious room, the separate wet and dry areas in the bathroom, and the soothing hot spring ♨️—we're incredibly pleased that you enjoyed these core experiences. The location is a little far, but it didn't dampen your spirits at all; we truly understand the joy of having a wonderful experience despite its minor flaws! The hotel will have a different kind of enchanting beauty in the summer, and we already look forward to your next visit. We hope you'll enjoy the hot springs and summer fun there again!
Ling ling er
Deluxe Queen Room
Stayed in Dec 2025
Couple
6 review
10/10
Outstanding
Posted on Jan 8, 2026
Is too comfortable but pls aware when placing booking. Is better choose the room with hot spring package or else you will need to pay extra at hotel for enjoy hotspring
Response from Property: 您好,感謝您選擇入住王朝聖地温泉酒店,酒店每種房型都有兩個套餐,一個是包含温泉,一個是不包含温泉,我們建議選擇預訂含温泉的喲,來長白山當然要體驗特色温泉啦,歡迎您下次光臨!
Guest User
Leisure Triple Room
Stayed in Dec 2025
Travelling with friends
14 review
8.0/10
Very good
Posted on Jan 18, 2026
Hotel staff are very kind, give us free access to the hot spring although my room booking don't include hot spring. We enjoyed the hot spring and hotel location is only a short ride to the train station. Like the wide variety of food for breakfast.
Response from Property: 太感謝您的好評啦!能讓您滿意我們熱情的服務、免費體驗的温泉,還有近火車站的便利位置和豐富早餐,我們超開心~ 這份小驚喜,就是想讓您的旅途多一份舒心,期待您下次再來呀!
Guest User
Family Room
Stayed in Dec 2025
Family
3 review
9.5/10
Amazing
Posted on Jan 4, 2026
Everything is good! And they free us hot spring. But there is this particular young guy reception, we checked in 03/01/26 around 7pm to 8pm, is RUDE. Didn’t manage to get his name. Lousy attitude, good hotel but with this staff. Pity the hotel
Response from Property: 尊敬的賓客,非常感謝您的坦誠反饋!很開心您對酒店整體及免費温泉體驗滿意。對於 晚 7-8 點前台員工的惡劣服務,我們深表歉意!此事已立即上報管理層,將嚴肅核查整改,加強全員服務培訓。再次感謝您的直言,期待能有機會再次為您提供優質服務!
Mike Lee T H
Deluxe Family Room
Stayed in Nov 2025
Family
6 review
10/10
Outstanding
Posted on Jan 2, 2026
A very beautiful and well-maintained hotel, equipped with a hot spring. The service was excellent, and the main receptionist was extremely polite and welcoming. The hotel also provides free transportation to the high-speed train station, which is very convenient.
Response from Property: 太感謝您的認可啦!能被誇是 “漂亮且維護良好” 的酒店,我們真的超開心~温泉、熱情周到的前台服務,還有直達高鐵站的免費班車,都是想讓大家住得舒心、出行更省心。您的好評就是我們前進的動力,期待您下次再來呀
diana yoong
Family Room
Stayed in Nov 2025
Family
5 review
10/10
Outstanding
Posted on Dec 25, 2025
Very big spacious and comfortable room. The room TV has many channels. Better than many other hotels. Even though the TV channels are all Chinese based. Is still a very good choice of TV channels. Has an excellent breakfast spread. So many choices of food. Better than many other hotels. The front office reception even offered us free sauna for all 4 of us. But we did not manage to take it up as we did not have the time.
Response from Property: 親愛的客人,感謝您的詳細好評!超開心您喜歡咱們寬敞舒適的房間,還有頻道豐富的電視,能得到您 “比很多其他酒店都好” 的肯定,我們真的超欣慰~豐盛的早餐能合您的口味,也讓我們格外開心!更抱歉您因為時間關係沒能體驗到前台為你們四人準備的免費桑拿,下次再來一定要留出時間好好享受呀~ 期待您的再次光臨!
Anonymous User
Standard 2-bed Room
Stayed in Nov 2024
Couple
11 review
5.5/10
Posted on Jan 2, 2025
Location is not good , the hotel is located outside the city area so it really hard to find taxi.
The girl at the front desk is quite rude , no service mind, and no one can speak English
This should be 3 stars hotel, not 5 stars
Response from Property: Dear guest, thank you for choosing to stay with us and for your frank feedback. We sincerely apologize for not meeting your expectations this time. The hotel is located in the suburbs and originally intended to provide guests with a quiet environment, but the convenience of transportation was not fully considered. We have urgently coordinated with the taxi platform to give priority to car dispatch services, and will optimize travel instructions in the future. Regarding front desk service issues, we attach great importance to it and have carried out special training on etiquette and English communication for all employees to ensure that the professionalism and friendliness of the service meet high standards. The hotel star rating is based on comprehensive facilities and service standards. We have fully checked the deficiencies you mentioned and launched an optimization and upgrade plan. Thank you very much for your supervision and look forward to the opportunity to present you with quality service again in the future. 🌿
Guest User
Standard 2-bed Room
Stayed in Nov 2024
Family
2 review
7.5/10
Posted on Dec 30, 2024
The hotel tour guide Zhao Li was very helpful and provide advice on our trips. We were lucky to see the beautiful of Tianchi.
Response from Property: 感謝您的讚許和信任,我們會繼續不斷優化服務,讓您的入住體驗更加舒適和愉悦。
Guest User
Leisure 2-bed Room
Stayed in Nov 2024
Family
2 review
8.0/10
Very good
Posted on Dec 22, 2024
The hot spring really good! Have a great experience stay in this hotel. Kids also enjoy the trip.
Response from Property: Thank you for your positive comments and we will always strive to improve our services and facilities to provide the best possible stay for every guest. Looking forward to serving you next time and wishing you a happy life. Works well!
Guest User
Leisure 2-bed Room
Stayed in Sep 2024
Couple
9 review
9.5/10
Amazing
Posted on Oct 6, 2024
The load is under construction to the hotel, cleaned hotel but hot spring is needed additional cost
Response from Property: Dear guest: Hello! Thank you very much for your favor and love for our hotel! The pace of progress never stops. For your trust, we will be more persistent. Dynasty Holy Land Hot Spring Hotel will always stand in this city, waiting for you. Coming! See you there! Wish you always smile!
MiffyOnTravel
Standard 2-bed Room
Stayed in Nov 2024
Travelling with friends
23 review
10/10
Outstanding
Posted on Mar 17, 2025
The room is very comfortable. Resort come with hot spring facilities.
Response from Property: 尊敬的賓客: 您好!感謝您對王朝聖地温泉酒店的信賴!更感謝您的不吝誇獎與強烈推薦!真是愛在酒店難以離開. 王朝聖地温泉酒店是您在長白山地方最美、最温暖的家,您也記得有時間常回來看看喲!
Guest User
Standard 2-bed Room
Stayed in May 2024
Family
1 review
10/10
Outstanding
Posted on Jun 14, 2024
Great experience! Hot springs facilities, food, hotel rooms are all excellent. The hotel specialist offered us helpful guidance and information to explore the local area and activities. Definitely recommend it!
Response from Property: Dear guest: Hello! Thank you for your perfect review. Your support and encouragement are our greatest motivation to move forward. Dynasty Holy Land Hot Spring Hotel continuously strives to create a warm and comfortable living environment for guests, and meets the requirements of different guests with the highest cost performance. Dynasty Holy Land Hot Spring Hotel looks forward to your visit again!
EuniceLPS
Leisure Triple Room
Stayed in Oct 2025
Travelling with friends
7 review
9.5/10
Amazing
Posted on Nov 26, 2025
Nice to stay
Response from Property: 親愛的客人,看到您 “很高興入住”,我們也滿心歡喜!能為您帶來舒心的體驗,是我們最大的心願~ 後續會繼續堅守品質,用心做好每一處細節,期待您下次再來,解鎖更多愜意時光!