1 Chome-6-6 Nagashima, Aomori City, Aomori Prefecture, 030-0861, JapanView Hotel Details
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Richmond Hotel Aomori Guest Reviews
4.6/5
Great
138 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(138)
Positive reviews(136)
Reviews with photos/video(41)
Awesome amenities(14)
Great value for money(13)
Large rooms(10)
Delicious breakfast(9)
Easy to get around(6)
Perfect for business trips(5)
Convenient for shopping(5)
Located in the city centre(4)
Negative reviews(2)
Yoooohcfd fry hhbcc
Triple Room-Non-Smoking
Stayed in Dec 2024
Family
14 review
4.2/5
Very Good
Posted on Jan 21, 2025
This hotel is really good, their staff is nice, and their is apple juice on every floor, I enjoy my living here
Response from Property: Thank you for your kind words regarding our staff and the amenities we offer. We are delighted to hear that you enjoyed your stay and appreciated the apple tea available on each floor. Your satisfaction is our priority.Best regards,Richmond Hotel Aomori
torrent19
Moderate Twin Room-Non-Smoking
Stayed in Sep 2024
Couples
9 review
4.0/5
Very Good
Posted on Dec 30, 2024
Richmond Hotel Aomori stands as a reliable business hotel in downtown Aomori City. Located just 5 minutes on foot from JR Aomori Station, it offers convenient access to both transportation and city attractions.
LMOOLM
Stayed in Sep 2024
Couples
42 review
4.5/5
Great
Posted on Oct 25, 2024
Liked this hotel for the following
1) very clean
2) the room type we booked is one of the biggest hence we enjoyed the room very much
3) netflix!
4) comfortable bed and duvet
5) complimentary tea and water at dispenser near lift of each floor
The things we didnt enjoy too much
1) distance from Aomori station. 25 mins walk. 5mins by bus
2) toilet is rather small though we got used to it
Response from Property: Liked this hotel for the following 1) very clean 2) the room type we booked is one of the biggest hence we enjoyed the room very much 3) netflix! 4) comfortable bed and duvet 5) complimentary tea and water at dispenser near lift of each floor The things we didnt enjoy too much 1) distance from Aomori station. 25 mins walk. 5mins by bus 2) toilet is rather small though we got used to it
Guest User
Deluxe Double Room-Non-Smoking
Stayed in Aug 2024
Family
10 review
3.7/5
Posted on Sep 22, 2024
The room cleaning service can further improved as the bed is not properly done
Response from Property: Dear guest, thank you for your feedback. We will address the issue with our cleaning service to ensure a better experience for our guests. We appreciate your input. Best regards, Richmond Hotel Aomori
Guest User
Moderate Twin Room-Non-Smoking
Stayed in Oct 2024
Family
25 review
4.0/5
Very Good
Posted on Nov 12, 2024
Spacious and clean room
Response from Property: Dear guest, thank you for your positive feedback. We are delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back soon. Best regards, Richmond Hotel Aomori
Guest User
Deluxe Double Room-Non-Smoking
Stayed in Nov 2024
Couples
32 review
4.5/5
Great
Posted on Dec 30, 2024
A great hotel and excellent value. Good amenities and restaurant m. Some good bars and restaurants nearby but quite a walk from the station so better if you are driving into the area. All great until a taxi was required which was going to be a while so we were left to it. Wouldn’t have worried except the trains had also been suspended due to the weather. Thank goodness good old Uber worked or we would have been stranded!
Guest User
Stayed in Sep 2024
Travel with friends
4 review
3.7/5
Posted on Oct 13, 2024
The only issue we had was communication. But it was still better than a lot of other hotels we stayed in
Response from Property: Thank you for choosing our hotel.We are very pleased that you took time out of your busy schedule to write to us.We will continue to make further efforts to ensure that you are even more satisfied with your stay with us.We look forward to welcoming you again.
Hei Lam
Stayed in Mar 2024
Couples
31 review
4.7/5
Amazing
Posted on Apr 22, 2024
New and clean spacious room
Breakfast is nice
Staff can speak fluent english
Chung
Deluxe Single Room-Non-Smoking
Stayed in Oct 2024
Travel with friends
2 review
4.0/5
Very Good
Posted on Nov 19, 2024
早餐可接受。Amenities 非常好,Pola products are good. The facial mask is very good
Response from Property: Thank you very much for choosing our hotel.
We are honored to receive your high praise.
We will continue to work hard to provide you with better services to ensure your satisfaction.
We look forward to your visit again.
Taro Horiguchi
Quadruple Room-Non-Smoking
Stayed in Jun 2024
Family
5 review
5.0/5
Outstanding
Posted on Jul 28, 2024
Very nice hotel, I'm very satisfied. I would love to stay here again if I have the chance.
Response from Property: We are very pleased to hear that you were satisfied with our service.We will continue to make every effort not to disappoint you.We look forward to welcoming you again.Thank you for taking time out of your precious time to give us your rating.
Chee Lan Phoebe
Moderate Double Room-Non-Smoking
Stayed in Oct 2023
Couples
12 review
3.2/5
Posted on Nov 23, 2023
The hotel facility is relatively good. However, the booking system is a problem!
At Richmond Hotel Akita Ekimae, when we checked in at 7pm, the receptionist said our booking was for 23:30~05:00 check-in time. Check-in other than this period will require a surcharge of Yen $2000. How would anyone expect on a regular booking that the check-in time would be in the midnight?! Ok, since we "overlook", we paid.
However, 2 days later when we checked in the same brand name hotel at Aomori (Richmond Hotel Aomori), the receptionist asked us if we need a smoking or non-smoking room.
I told them I booked for non-smoking room. They said their system didn't show that, and they didn't have a non-smoking room now; if we need that, an additional charge of Yen $2000 is required. What?!!!!!
1) If you don't have a non-smoking room, why ask if we need one when we check-in?
2) Isn't a non-smoking room should be at a non-smoking floor? If you have one, we should be given one when we asked for it.
If you don't have one, how would you make one when we pay the extra charge?
Guest User
Deluxe Single Room-Non-Smoking
Stayed in Sep 2023
Solo travellers
1 review
4.7/5
Amazing
Posted on Nov 2, 2023
This is the 2nd time I stay at Richmond at Aomori and 3rd time I stay in a Richmond hotel in as many trips to Japan. Although they do not have the best locations, as in within 5 mins walk from train station, they make up with their very good spread of breakfast. This is something I look forward to every time I stay at Richmond.
Hooi Ling
Triple Room-Non-Smoking
Stayed in Oct 2024
Family
2 review
5.0/5
Outstanding
Posted on Dec 3, 2024
Excellent service! Great location.
Franklin
Stayed in Dec 2022
Travel with friends
7 review
4.5/5
Great
Posted on Feb 14, 2023
This is one of my favorite hotels i. Aomori prefecture. Staff is great. People are friendly. Location is perfect and indoor parking is the “ heat”!
Ka Fung
Moderate Twin Room-Non-Smoking
Stayed in Feb 2025
Family
6 review
5.0/5
Outstanding
Posted on Mar 20, 2025
The room is big and clean, the high floor is open to the sun, the staff service is good, the attitude is sometimes kind, and the breakfast is delicious😋
Original TextTranslated by Google
Response from Property: 非常感謝您選擇我們的酒店。 我們很高興聽到您對房間的大小和清潔度以及衹有高層酒店才能提供的優質陽光感到滿意。同時也感謝您對我們員工服務和早餐的讚譽。 我們將繼續努力,為您提供更加舒適的住宿環境。我們期待您再次光臨。