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Nestled right at the entrance of Goa The Lalit was our family's choice of 5star property in Goa. We drove 10 hours and reached on 1st January 2025 for 3 nights. I guess the staff was tired with the 31st Night Celebrations of something, the check in experience felt like they are not interested in guests anymore. To my polite ask of an ”Upgrade” got literally a disgusted response from the front desk. However their Kokam welcome drink soothed our mood. We were a group of 4 and had booked 2 rooms. The Rooms are Large Clean but pretty old, and lack any modern amenities, having NO Charging ports was a huge let down. The Furniture in the rooms are old. RED FLAG the chair we had in our room the cushion was broken and both me & my son fell down. The reception / house keeping were clueless why they dint have the Bar Menu in the room. We called them for a Bar Menu and after 45 mins someone called and said that, there is no bar menu and we need to scan the QR code on the TV. The Bed we had was Squeaking all night. However the Pillows had ”Hard and Soft Variety” Other major issue we faced was on Day 2 when around 1Pm we tried to call front desk, and No one answered. We tried Housekeeping and that went unanswered and same happened with In Room Dining. We tried umpteen times, in the end we made a 3 min video where the same thing happened. It's a huuuuuge 85 acre, lush green beautiful property just given at the hands of some careless staff. The Breakfast menu was OK, we have stayed at some other properties that are 5-Star which are cheaper than this property like Hilton, W etc in Goa, spread was very basic compared to them. However I must call out NEHA & Subhrato in the Dining Hall they were fabulous hosts took real care for us. The Beach restaurant has wonderfully located but the beach only had three shaded beds. So we had to settle in the beds available in a juice corner literally next to the restaurant. When we asked for towels, they denied it stating that we are sitting in a different place. It was simply appalling. The POOL is extremely beautiful and serves to everyone including toddlers. The Pool has a small bar too. The property is huge but the Baggi Service is very slow and pretty much non accessible. My wife had to wait for 45 mins at the restaurant and eventually had to walk back to her room. There are more issues in the three days we stayed which made me feel the ”The Lalit is Dying” and does not deserve a 5 star rating and certainly not a value for money. Feels like it boasts for 5 star for the beautiful property but lacks hospitality, customer care. Their Social Media team is even pathetic. I raised the issue on the same afternoon, as the front desk was not answering. I got a revert from them after 4 days promising a call back. Finally when I got a call, It was from the Hotel Staff who said he looked at my profile and found out I stayed in the property in October. HA HA HA !! They need an upgrade in Rooms, Staff, Tech They use

Хорошее расположение - до пляжа 5 минут неспешной прогулки, немного в стороне от дороги, соответственно тихо. До центральной улицы Палолема 3 минуты кустами. В номере все что надо есть. Особо хочу отметить - отличная большая кровать с замечательным матрасом. Но самое отличительное - это владелец! Manjay - спасибо за всё! Можно обращаться по любым вопросам, всегда постарается помочь и пойти навстречу.

We had visited a few hotels and then finally ended up here. The hotel is beautiful with a clean pool to relax. The rooms are spacious, and are incredible value for money as compared to the other options we checked around Palolem beach. This hotel is about a 9-10min drive to the beach which makes it the perfect place to stay at. The non vegetarian food was lip smacking delicious. The staff was very courteous, and the people here were very helpful. I'd left my credit card in the parking lot by mistake, and Ajit from the resort was nice enough to courier it over to me. Would highly recommend this place for anyone looking to explore Palolem and nearby places.

A run down refugee camp best describes this utterly appalling hotel. The pictures online are deceiving. We arrived at the hotel and full payment was demanded before we got our key. The room was anything like the 'ocean view' we expected. We looked onto other dilapidated rooms and buildings with a garbage yard right beside our balcony. Inside was utterly disgraceful, linen that had seen better days and appeared soiled, ripped pillowcases, from torn wallpaper to badly laid plastic looking linoleum, a big patched roof in bedroom, filthy looking bedframe and side tables that you wouldn't dare put anything on. Broken cupboard. Those with weak stomachs beware, I'm about to mention the bathroom! From huge cracked tiles on floors, holes in floor, walls and the roof was a plastic sheet! Nothing looked clean anywhere in this whole establishment. We were conned. We demanded a refund and they refused. We have given them a sufficient time of grace to do the right thing but they haven't. Hence the review now. Now they have 24 hours until this review is posted on every review site possible. The customer is always right and this business certainly needs to learn that.

Wonderful location and decent sea facing rooms. They tried best to arrange foods and make the stay comfortable. It’s not a very luxury accommodation but it’s worth to compromise comfort for the location. Not sure how safe it will be in rains though.