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I stayed for 4 nights. The room is very big & spacious with all the basic amenities. I was given a room facing the sea. The bed was quite comfortable. Not much choice of tv channels. Since I was on official trip, I needed to be in contact with my office at all time during office hours but the WiFi connection was very bad. My telco network reception is quite poor too (of course not the hotel’s fault but was hoping the WiFi to be efficient). The foods are quite disappointing. The staff on the other hands were quite pleasant, friendly & helpful. Understood that it took them quite sometimes to make up the room because the hotel is 1 of the quarantine hotels so they missed out cleaning the room I was at the day before my check out. Plus point is the rooftop. You can watch the sunset from the rooftop

This is an honest review. I pretty much checked into the hotel for two nights. I had some issues with the air conditioning but they changed my room immediately after the day. Which im thankful to them. The rooms are good. Very neat, clean and hygienic. Ive attached pictures with this reviews. The washroom is really good. Fantastic water pressure, toiletries such as toothbrush, toothpaste, earbuds, sanitary bag, and shower caps are provided. Towels are amazingly placed on the bed with different animal deco. Good lightings. A big mirror the plus point for me plus they have a mini bar and a study table too. Breakfast is good for the value. I think it starts at 7am to 10am. They do not have 24 hours food room service which is no biggie for me as you could walk down to many other food courts and restaurants around the area. Thank you to the staff for making my stay comfortable.

We had a good stay. The room was clean and spacious. The washroom was also spacious, except we had to request for a bin in the bathroom by ourselves. We also had to request for face towels as it was not provided. But other than that, the room was good. As for the breakfast, the varieties are quite good. The tastes could use some improvement but overall, they are good. Location-wise, one of the best spots, surrounded by local food and amenities. Especially close to Farley, so that’s good.

The check in process was easy, but a little too easy as in I was not shown what direction to head to get to my room, what floor it was on or even where the lifts were. Check in staff were pleasant enough though. I eventually found my room and it was ok. For an ”executive suite” it was way below par, but for a normal double room, it would have been fine. Decor was very dated but sufficient. I didn't particularly like the wooden flooring, but that's a personal choice and it was clean so hey ho. The biggest issue I had was I could only find one plug socket, which was nowhere near the bed and it appeared to be very loose in the wall. The 2 x USB sockets on it were handy, but only worked when they wanted too. The room phone did not work so I had to go to reception to order room service. On that subject, I ordered a pizza and it was delicious. I genuinely loved it and it was delivered piping hot. The downside was the guy who delivered demanded cash only (which was not stated anywhere in the room service menu) and I did not have enough cash on my so, much to a bemused look from him, I charged it to my room. The shower was over the bath which was a bit dated but was decent enough. The bath mat was a bit shabby looking so did not use it. The towels were clean and fresh. The bed was very comfortable and I did have a couple of good nights sleep. I did nit try the restaurant in the hotel so cannot comment. Overall, it is a decent hotel that could be doing with a facelift, but it was OK. It is located right next to a shopping mall which, being honest, is worth a miss, but that's for a different review.

Great hospitality, spent 15 nights there for quarantine and everything was good from food, bed, toilets. Everything was clean and comfy, perfect for a short getaway. Was sent food every few hours too during the quarantine! The food was so-so but overall it was a truly amazing experience.

The hotel located in the city center. Hotel attached to the Parkcity Mall. The place is really convenient because it is very near to shop lot. If you want to buy souvenirs, there a few shop that sell local Sarawak souvenir like kek lapis and kain batik inside the mall. The room is so spacious furnished and equipped with modern furniture. i love the shower big shower head and also the bathroom toiletries are suitable for a business traveler. For Muslim, they provide praying mat and also 'kain sarung' for praying. Iron, safety box is also provided in the room. the nice thing was, the hotel provide welcoming fruits in the room when i checked into the hotel. This is my first time having fresh fruits in the room. the mini bar was available, coffee tea and also kettle. There was also can drinks provided, but i am not sure whether it is free or chargeable if you drink it. The highlight of the hotel i think it is the cafe. I went there for breakfast, a lot of choice to choose from, but the best was the view from the cafe. It was so beautiful looking at the sea when you are having breakfast. Overall my stay in this hotel is awesome and a am looking forward to come to this hotel again.

Easy to park & hotel near to PETRONAS station.

Nice place to stay.. Good value for money.. Even its nearby a shopping mall and a restaurants..more cheap food you can dine in.. And a nice view city of bintulu.. And a nice night market that happen every night

Although it is an ordinary hotel, the rooms are clean, tidy and satisfactory. For a budget trip, this hotel is very suitable.