The White House Hotel

The room was clean, and since it's a new hotel, everything like the air conditioning was brand new. The staff were friendly, and the location was great, not far from the city center!

The female receptionist on duty was incredibly rude. My flight landed at 1:10 AM, and since there was nowhere to rest at the airport, I had no choice but to take a taxi to this hotel I had booked. My intention was: first, to see if I could pay extra to use an empty room for a few hours of rest before the official check-in time; second, if no room was available, I was willing to rest on the lobby sofa, leave my luggage at the hotel once it was bright, go out for a while, and then return for check-in at the designated time. The outcome was: after I explained my situation, this female staff member very impatiently said there were no empty rooms and that resting on the lobby sofa was absolutely not allowed. She told me I had to leave the lobby immediately, as it was hotel policy, and that I could only rest on the outdoor chairs outside the hotel entrance. No matter how much I pleaded, she refused and forcibly evicted me from the lobby. I was left stranded outside the hotel at 2:30 AM. After a brief walk around when it got light, I returned to the hotel lobby reception at around 12 PM. It was still the same staff member who had handled my previous encounter. She told me that checking in now would incur an additional US$50, because the hotel's official check-in time was between 2 PM and 8 PM. This was clearly an attempt to make things difficult for me, so I firmly refused. Seeing my resolute attitude, and with other guests starting to arrive for check-in, she reluctantly proceeded with my check-in. What I want to say now is: First, I don't know if this receptionist is the owner or an employee, but if she's the owner, she utterly lacks basic empathy, has such a poor character, and provides such terrible service. I question which guest would dare to stay at this hotel. Second, if this receptionist is an employee, it indicates serious problems with this hotel's education, management, and training. For an employee to treat a guest this way proves it's not an isolated incident, and what's even more frightening is that similar incidents could happen again. I ask, who would dare to stay at a hotel like this?!

A nice hotel in the city center. The rooms have private facilities, including a kettle, fridge, TV, air conditioning, and a fan. The beds are beyond praise. The only inconvenience is the lack of consistent internet. Wi-Fi access needs to be purchased separately, and the paid units run out astonishingly quickly. Therefore, those planning a longer stay here should consider getting their own SIM card.

When visiting a hotel far from home, I personally expect very little: a clean room and smiling staff. I found both of these things in this hotel until I asked for the Wi-Fi. Something so simple elsewhere, where you're given the code, here you're given a voucher without being told it's valid for a very limited time. If you wanted to extend the Wi-Fi for the day, i.e., 24 hours, you had to pay the exorbitant sum of 10 Tala. Since the room price wasn't high enough, they had to find ways to make money at all costs, regardless of whether it's ethical or not. In a world where you have to pay for almost everything except Wi-Fi in other hotels, I must say I was disappointed, because a few Tala earned from the Wi-Fi connection won't exactly improve your moral standing. Otherwise, the room is very clean and the staff are very pleasant and they looked after my belongings while I was looking for a vehicle.

It was very clean and nice. There was air conditioning and a hot shower. It was close to town and within walking distance. They also helped me out by storing my luggage.